Todd F. Email & Phone Number

Mishawaka, Indiana, Us

Lighthouse Autism Center (LAC) currently operates Autism Therapy centers in Indiana, Michigan, Illinois and Iowa. CTO position created to support rapid PE driven growth. Developed and executed a security program to secure our protected health and sensitive information assets. Revamped the technology development team to increase capacity and support planned growth. LAC management drives their clinical performance and operations with PowerBI dashboards and custom data supported by the technology team. Created new capital investment roadmap to increase therapist efficiency, billing accuracy, audit support and center growth.

Provides executive technology consulting services specializing in technology strategy, enterprise architecture, IT strategy, program management, application development, data architecture, cloud solutions, and performance engineering. Expert at fixing problematic enterprise transformation initiatives.

South Bend, In, Us

Collaborated with sales, business, and product teams to develop, deploy, and operate Press Ganey’s full suite of patient experience, reputation management, healthcare workforce management, safety management, and nursing management solutions. All PG products included a client facing integrated business intelligence platform augmented with the proprietary benchmark and AI driven insights capabilities. Drove annual capital planning, acquisition technical integration, agile application development processes, and technical debt management. Also lead technology infrastructure (operations, network, security, data center, cloud, help desk), corporate applications (finance, HR, sales, marketing), and technology program management (Capex/Opex budgets, overall company non-labor technology spend, project management).

Columbia, Md, Us

Held multiple management positions focused on client management, service delivery and business development. Initially hired to manage Merkle’s Retail Marketing technology portfolio, the role expanded to include clients in the Healthcare, Pharma and High-Tech industries as well as oversight across all Merkle Service Lines (Agency Services, Analytics, Technology, and Data). Managed a team of 45 Account Executives (Including 5 VPs) which led client on-boarding, client team staffing, client satisfaction, financial management, business development support, service line management, and overall client operations for a portfolio of 24 clients. Played key role in selling several large deals which included solution development, sales pitch support and delivery, client relationship management and contracting.

Murray, Utah, Us

Held responsibility for information technology functions supporting business, including customer-facing applications, corporate support applications, desktop and application support, data center operations, infrastructure, architecture, and IT security. Drove overall technology strategy, IT vendor management, and IT budget planning and control.• Transformed IT operating model from "start-up" to "industrial" greatly increasing quality, service levels, and customer satisfaction•Achieved HITRUST Certification for entire organization, including one of first India off-shore centers to be certified•Established foundation for healthcare data platform and application portfolio strategy

Dublin 2, Ie

Senior Technology Executive in Advanced Systems & Technology organization responsible for Products Market Unit group and the NA eCommerce practice. Held responsibility for staffing, career development, and working with Accenture Products Market Unit business teams to develop and support market offerings. Held client-facing responsibilities to include achieving sales, revenue, and margin targets while also managing client relationships and high-quality program delivery.Led major, strategic systems integration programs for Fortune 100 clients across broad spectrum of technologies, industries, and functional areas. Engagements included High Volume OLTP, ERP (SAP), CRM, eCommerce, Workflow, Enterprise Architecture, and Business Intelligence systems. Industries included Healthcare, Pharmacy, Retail, QSR, Automotive, Marketing Data, and Consumer Goods.

São Paulo, Sp, Br

Directed Latin America Products Market Unit Technology Group (Brazil, Argentina, Mexico, and Venezuela), including staff assignments, recruiting, career management, and business demand forecasting. Provided global conduit for bringing technology offerings to support sales offerings in region. Supplied technical and quality assessments for complex jobs. Sold and delivered work for local and global clients.

Chicago, Illinois, Us

Developed application code to process and display tactical ground radar information to U.S. Army Intelligence users. Provided on-site field support during Operation Desert Storm in Saudi Arabia.

Msee, Artificial Intelligence, Control Systems

Bscee, Computer Engineering