Strong technical leader brought in to turn around a complex custom development and integration project for the United States Postal Service leading a cross-functional team of functional subject matter experts, ServiceNow developers, and SharePoint developers to build a custom enterprise Policy Lifecycle Management solution leveraging and configuring the ServiceNow Integrated Risk Management (IRM) suite of applications.

Introducing Team Dynamics, a leader in team focused, AI enabled, application development under the umbrella of our parent company, novaturient. We specialize in crafting innovative enterprise applications specifically designed to enhance and evolutionize team dynamics and operational efficiency. With a steadfast commitment to innovation and a deep understanding of organizational and team dynamics, we empower businesses to thrive in an ever-evolving landscape. Our bespoke solutions seamlessly integrate with existing frameworks, leveraging the latest technologies to optimize workflows and unlock untapped potential within teams.At Team Dynamics, we recognize that success hinges on effective collaboration and streamlined processes. That’s why our suite of enterprise applications is meticulously crafted to enhance team performance and drive tangible results. From intuitive project management platforms to sophisticated analytics tools, each solution is meticulously tailored to address the unique challenges faced by modern businesses. With a focus on user-centric design and unparalleled functionality, we empower organizations to navigate complexities with ease, fostering a culture of innovation and efficiency that propels them toward their goals. Experience the future of team focused enterprise solutions with our first product, Team Planner, and redefine what’s possible for your business.

Leads and facilitates large scale, complex change management programs for Fortune 500 organizations, Federal and State government agencies, Department of Defense, and Non-Profits. By leveraging years of experience working with a diverse group of commercial, government, educational, and non-profit organizations, I can help my clients build robust change management initiatives that promote the realization of organizational goals and objectives.Management and strategy consultant that develops effective project and program management processes and leads change in client organizations, assesses organizational goals and objectives, and develops comprehensive change plans for clients to ensure that the organization’s goals and objectives will be attained. Assesses conflict in teams and develops plans to resolve negative conflict and promote positive conflict for competitive advantage and leads HR strategy engagements with clients to develop robust and scalable solutions to complex issues.Provides expert level guidance through the FedRAMP authorization and compliance process:• Assesses the current security posture of the clients' applications and readiness for FedRAMP• Provides a detailed and custom "roadmap" to FedRAMP compliance for each customer• Guides our customers through the security assessment process• Works and coordinates with the authorization official throughout the process• Documents the process from beginning to end• Provides ongoing and follow-on support post FedRAMP authorizationClients that I have worked directly with have included government contractors, federal government agencies, commercial clients, and non-profits.

Dynamic leader driving innovation and operational excellence to optimize collaboration and alignment between product management and software development teams, resulting in the successful delivery of high-quality software products providing value for diverse stakeholders and customers.Strategic Leadership: Develops and nurtures innovative and lean operational and strategic processes to enhance collaboration between product management and software development teams, ensuring successful product deliveries.Team Scaling: Orchestrated the growth of the organization from ~20 to 50+ engineering teams, achieving a remarkable 110% increase over a 3-year period. Builds and leads strong, highly-efficient, and disciplined teams focused on delivering exceptional value.Organizational Integration: Successfully integrated systems, processes, and teams post-acquisition, demonstrating adaptability and strategic foresight.Financial Management: Proactively manages a workforce, capital, and operations budget exceeding $100M, ensuring optimal resource utilization and financial efficiency.Operational Excellence: Implements lean processes, best practices, methodologies, and standards for software development and product management, ensuring efficiency, scalability, and maintainability across a geographically dispersed team.Productivity Enhancement: Improves team productivity, communication, and collaboration, resulting in a significant reduction of feature cycle time from 90+ days to less than 30 days. Achieved an 85% increase in production release frequency, reducing feature "churn" from 45% to less than 15%, and enhancing sprint predictability by 35% across 50+ development teams.Provides strategic direction, mentorship, and guidance to a diverse team of 300+ Software Engineers, Product Owners, and Product Managers across the United States and India. Fostered a culture of collaboration, innovation, and open communication across a culturally diverse team.

Led and mentored a team of highly skilled software engineers, test engineers, and Agile and Scrum practitioners in a dynamic environment developing software and data solutions that address complex problems in the healthcare industry. ▹Designed, created, and fostered adoption of lean Agile processes ▹Accelerated the scaled adoption of Scrum across 24+ development teams▹Led the HITRUST audit and compliance certification initiative in Engineering▹Created and managed portfolio and team level metrics that enabled executive level decision making for P&L investment

Bridged the gap between Product Management and Engineering teams by developing and leveraging processes that simplified the flow of work from ideation to deployment and decreased the time from developer to end-user. Mentored and coached Product Management and Engineering teams on the effective implementation and adoption of lean processes that enabled both Product Owners and Developers to stay focused on stakeholder goals and objectives eschewing complexity in design and development. Led, fostered, and promoted the adoption of value driven development in Product Management and Engineering that resulted in:▹65% increase in feature adoption rates▹40% increase in user engagement scores▹20% increase in the net promoter score for primary product line▹15% decrease in annual customer churn

Senior leader that worked closely with the Product Management and Application Development teams to facilitate the efficient communication of complex functional and technical requirements between the two groups resulting in actionable goals and objectives for the Application Development teams. Developed and enforced processes and procedures that allowed leadership and the Scrum teams to thoroughly plan our quarterly goals and objectives. Led the quarterly release planning sessions for between 6-8 Scrum teams. Developed and communicated processes and procedures that allow Scrum teams to self-manage while focusing their efforts on their team's goals and objectives while providing executive leadership the information needed to make sound strategic decisions for future quarters.

Facilitated the smooth and efficient communication, development and delivery of complex functionality between the Application Development team, Information Management team, and Product Management team for Evolent Health's Identifi suite of products. Led a cross-functional team building a new product offering that enabled providers, practices, and large healthcare systems to manage their networks and efficiently process claims. Increased team's productivity by 74% through managing negative team dynamics and conflict while promoting effective change management concepts that enabled team members to focus on development of high business value functionality. This strategy led to a continued increase in the team's productivity quarter over quarter despite changes in the team's composition.Advocated for building strong, empowered teams by implementing flexible and agile processes that can be tailored to work with changing team and environmental dynamics. Led teams in the execution and understanding of the value proposition of the Scrum framework for software development including coaching Product Owners. Product Managers. and executive leadership on the importance of managing change through constant backlog refinement and proactive communications, enabling smoother more efficient sprint planning sessions, thus allowing the team to focus on the work at hand rather than managing a process.

Product Owner responsible for the overall business strategy and vision for the development of a large enterprise data warehouse for state financial regulators, and the banking and mortgage loan industry and for developing and bringing to market new product functionality for the Surety Bond industry. Responsibilities included developing complex project plans, tracking and reporting project, individual, and team performance metrics and ensuring the overall fiscal health of large to medium size project and programs. Also, led the development of functional specifications and design of supporting data analytics and enterprise reporting systems. Additional responsibilities included leading a cross-functional team of technical and functional subject matter experts in the design and development of powerful data analytics dashboards that mine large sets of financial and mortgage industry data and create visual representations of useful information for managers, state regulators, and mortgage industry professionals.Additionally, led the development of complex Requests for Proposals (RFP) to identify and acquire products and services supporting strategic business and information technology initiatives ranging in value from $30,000 to $500,000.

Senior manager responsible for a team of 40+ consultants and subcontractors working on a large, $137M ($1M+/month P&L) financial systems modernization and Oracle Financials program with the Federal Aviation Administration utilizing Agile, Waterfall, and hybrid practices. Managed a team consisting of project managers, requirements analysts, developers, test analysts, systems/database administrators, and infrastructure and operations specialists. Responsibilities included creating professional development plans, mentoring, recruiting and employee retention, leading the annual performance appraisal process, resolving internal and external conflicts, and developing strategies to ensure continued competitive advantage. Worked closely with the corporate vice president to ensure continuity and alignment of strategy with corporate goals and initiatives and ensures fiscal health of program by projecting, tracking, and reporting financials (ETC and EAC) back to the OnPoint leadership team. Led the recruitment process to ensure that the program is fully staffed with highly qualified experts. Worked with Business Development to secure new opportunities by leveraging subject matter expertise, strong client relationships, and past performance while developing comprehensive responses to RFI's and RFP's.Also, managed a team of quality assurance and test management professionals responsible for developing complex test plans and strategy for enterprise business applications including Oracle Financials in the Federal space and the development, execution, and troubleshooting of automated test scripts using HP's Quick Test Pro (QTP) application in various mission critical applications. Led the testing effort for the Oracle R12 Upgrade (from 11.5.10) managing the design and development of a repository of automated testing scripts that span 8 functional modules reducing the cost of testing for quarterly releases by 70%.

Assessed the current effort to implement new Passenger Information Display Systems (PIDS) that meet Americans with Disabilities Act (ADA) compliance standards at Amtrak stations. Led the effort to develop a national master services contract Statement of Work (SOW) valued at over $250 million over 5 years that would allow Amtrak to choose a partner vendor to assess, design, and install a PIDS solution at over 400 stations in the United States. Managed multiple stakeholders with competing interests and facilitated communication between Amtrak management and the leadership team.

Program manager for the Sustainable Range Program (SRP) with the United States Army. Managed the design, development, and global deployment of a custom SharePoint portal and custom applications using the .NET framework for the Department of Defense. Created a CMMI Level 2 framework and compliant project documents leveraging a custom SharePoint portal as the content and document repository leading to the first CMMI Level 2 compliant software project at CALIBRE and the company achieving CMMI Level 2 compliance. Directly managed a team of project managers with a portfolio value of $5 million. Worked closely with clients and project teams to manage the financial health of the projects and ensure the accurate and timely production of deliverables such as monthly status reports, requirements and design documents, custom software, training, and maintenance of the systems for clients in the Installation and Land Management Systems directorate. Led teams through the proposal process and created Statements of Work (SOW), price proposals, subcontractor agreements and contract documents in response to government RFP’s (Response for Proposal).CLEARANCE: SECRET, DISCO

Managed multi-million dollar complex projects for a large, global publishing company and the sixth largest school district in the United States. Led strategy sessions with clients to design, develop, and customize Blackboard's Content Management System (CMS) to meet organizational goals and objectives. Developed key relationships with C-level executives and managers at new and existing clients. Drafted fixed priced and time and materials contracts and statements of work for clients. Key member of the team that worked closely with executives from the sales and consulting operations teams to document, design, and implement new business processes for the deployment of a company wide professional services business application. Assisted in the development of new service offerings.

Managed large and medium sized projects for clients implementing the full suite of educational software products in dynamic and fast moving environments. Led teams of 2 to 10 technical and functional consultants on multiple, simultaneous engagements for government institutions, K-12 public and private schools, and universities.

Led project teams in the design, development, and implementation of the Group 1 Data Quality Connector. Played a key role in the successful implementation and customization of the Data Quality Connector for the Siebel CRM application versions 6, 7, and 7.5.2 for Fortune 500 clients. Integrated Group 1’s EZCase name standardization software with Siebel 7.5.2.

Consulted internal and external clients on the proper implementation methodology and approach during large, enterprise wide Siebel implementations. Played a key role in helping build the Siebel practice in North America from the ground up. Led project teams of 2 to 10 technical and functional consultants.

Implemented Siebel’s enterprise wide Customer Relationship Management, Sales Force Automation and Marketing applications. Worked on implementations teams for large to mid-size companies. Led development teams of 2 to 4 technical consultants, designed new applets, business components, business objects, views, and screens utilizing the Siebel Tools proprietary development environment, consulted clients on the implementation, setup, and maintenance of Siebel 99 and 2000, designed and coded Business Services in eScript and Siebel VB in order to implement the EAI (eBusiness Application Interface) functionality to give Siebel real-time integration with external legacy systems. Acted as a mentor to new Siebel consultants as well as consultants with less experience and assisted in building the company by interviewing prospective Siebel consultants.

Worked on various implementation teams for large European firms and government agencies (Deutsche Bank, Royal Sun Alliance, various UK government agencies) implementing PeopleSoft’s Enterprise Resource Planning software, consulted domestic and international clients on the implementation, setup, and maintenance of PeopleSoft systems, designed and coded complex SQL queries and SQR programs for interfaces from legacy systems to PeopleSoft’s Financials, Distribution, and Human Resource systems.

Acted as the lead technical resource for an in house, 10 person, cross functional implementation team for a new PeopleSoft 6 implementation for the 5th District of the Federal Reserve System. Led joint application development (JAD) sessions to define business requirements for a complex, multi-business unit PeopleSoft financials application deployment. Led customization and integration efforts between legacy applications and the PeopleSoft AP, Purchasing, and Inventory modules.