Todd Gunning Email & Phone Number

Greenwood Village, CO

Greater Denver Area

Greenwood Village Co.

Support of a 700+ local user environment, plus one other site with around 100 users. Provided on-site computer and telephone support to users which included developers and senior management. Provided 24/7 support via on-call rotation, including the support of a team in India which required support with a 12 hour time difference.Maintained availability of.

Westminster, CO

Direct daily operations of department, analyzing work flow, establishing priorities, developing standards, project milestones and setting deadlines. Evaluated the organization's technology use and needs and recommend improvements, such as hardware and software upgrades. Developed computer information resources, providing for data security and control.

Re-Designed and re-cabled 70-system server room Virtualized and condensed servers Managed and installed Windows, Linux and Mac servers and systems Maintained Windows and Linux web, mail, sql, and file servers Managed 300 domains, and 300+ end usersResponsible for bringing Exchange 2003 and 2007 into our environment Designed network / system monitoring.

Develop, design and implement wide area network between multiple sites. Provided support for both local and remote users Responsible for multiple domains and multi-server environments Designed and maintained Servers for web, mail, voicemail systems Installed and manage phone systems in all locations. Manage backup, security and user help systems. Consult.

Provide hands-on technical assistance to customers Coordinated and implemented computing needs and built custom servers to match those needs, and for future expansion Developed strategies for client service requests and client satisfaction

Provided technical support assistance to Senior Systems Engineers for accounts in assigned territoryDeveloped demonstrations and evaluations of Cisco products for customers; led technical presentations and addressed customer product concerns. Helped Cisco Sales sell product solutions. Accurately created product configurations and assisted Account Managers.

Responsible for 480 OS/2 based servers (with a handful of NT servers) Remotely administered servers using netfinity software In command of system upkeep and repairs Key to customer satisfaction by randomly calling customers to verify that everything was working to their satisfaction Resolved service requests In charge of internal account security and.

Bachlors, Communication

Activities and Societies: Radio (engineer, and DJ), Television (Engineer, directer, producer, CG Operator, Switch Operator, Camera Crew).

Security+

Ec Counsel Certified Network Defender