Todd Hamric

Todd Hamric Email and Phone Number

IT, QA Manager at Tractor Supply Company @ Tractor Supply Company
brentwood, tennessee, united states
Todd Hamric's Location
Columbus, Ohio Metropolitan Area, United States
Todd Hamric's Contact Details

Todd Hamric personal email

n/a
About Todd Hamric

I have more than 20 years’ experience in financial services, electronic payments and domestic and international credit card issuing for business and consumer clients. I am a Quality Assurance leader with both hands-on and leadership expertise across all phases of the software development lifecycle (SDLC) and Agile work processes. Additional Skills:Payment Processing | Software Development Lifecycle | Budget Management | Business Requirements Analysis| Client Management |Quality Management | Presentations | UA Testing | Quality Control | Test Manager Tools | Test Management | Implementations | Portfolio Conversions | Software Testing | Project Management |Team Leadership and Retention | Card Issuing | Fleet Card | Commercial Cards

Todd Hamric's Current Company Details
Tractor Supply Company

Tractor Supply Company

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IT, QA Manager at Tractor Supply Company
brentwood, tennessee, united states
Employees:
8388
Todd Hamric Work Experience Details
  • Tractor Supply Company
    It, Qa Manager
    Tractor Supply Company Aug 2018 - Present
    Brentwood, Tennessee
  • Arrow Exterminators
    Branch Manager
    Arrow Exterminators Jan 2017 - Mar 2018
    Columbus, Georgia Area
    Managed turnaround of the Columbus Service Center, including sales and operational overhaul of underperforming business. • Led new business development in region, resulting in 24.6% increase in branch sales over prior year. • Established operating standards for $2.9 million division with full P&L oversight. • Increased customer satisfaction scores by 85%.
  • Tsys
    Director Of Business Systems, Quality Management
    Tsys Mar 2014 - Dec 2017
    Columbus, Georgia Area
    Led enterprise-wide testing initiatives for all major client-initiated projects with responsible for the department P&L. • Acted as Project Manager to drive corporate wide implementations with significant impact to entire client base. • Developed and directed a Test Professional Consulting team delivering $60 thousand in annual billable services. • Provides testing consulting services for clients with large implementation initiatives. • Developed and instituted numerous in-house training focused on process improvement initiatives for more than 200 team members including Testing 101 and 102, Boot Camp for Testers, and Boot Camp on Testing for Programmers. • Designed and Directed Metrics reporting for executive management as well as client report cards.
  • Tsys
    Director Of Quality Management, Commercial Card Platform
    Tsys Mar 2003 - Mar 2014
    Columbus, Georgia Area
    Led all testing efforts for the International Services team, including mainframe and web-based customer service applications. • Leadership responsibility for smoke, regression, joint automation, and user acceptance testing. • Provided external client User Acceptance Testing support and supervised 25 onshore and offshore support team members. • Provided guidance on code certification through metrics and industry standard practices. • Managed a hybrid approach of manual and automated testing efforts to ensure constant improvements to code coverage while increasing efficiency.
  • Tsys
    Associate Director - It Quality Testing
    Tsys Jan 2001 - Mar 2003
    Columbus, Georgia Area
    Directed testing approach, protocols and daily efforts for initial launch into GUI based applications. • Developed and utilized metrics to raise team performance and application quality, with continuous process improvement focus including the use of Test Director and standardized issue management approaches. • Responsible for specialized training programs and material guide for all testing organizations within TSYS for Mainframe and GUI based applications. • Recognized, mentored and developed high potential future leaders within the Quality Assurance Department. • Designed and presented large conversion initiative test strategies to clients and directed User Acceptance Testing team. • Responsible for input and management of the forecast, budget and expenses for the department.
  • Tsys
    Test Manager
    Tsys Mar 1999 - Jan 2001
    Columbus, Georgia Area
    Led testing team of 20 team members responsible for software quality from test planning, test case design, test cycle execution and defect reporting using Mercury Interactive’s Test Director for test design and execution. Evaluated and mentored team. • Coordinated and presented proof of concept engagement model for first European prospect which resulted in acquiring the client and achieving a long-term successful relationship. • Originated and managed the first corporate wide testing initiative, Year 2000 (Y2K) with 100% project success. • Evaluated and maintained resource loading, metrics, and migration decisions. • Managed several different modules within the TS2 mainframe system such as Marketing, Customer Service, Collections, Authorizations, Correspondence, WCSA, and Interfaces • Led process improvements and metrics reporting for department using Mercury Interactive Test Director.
  • Tsys
    Senior Test Analyst
    Tsys Dec 1997 - Mar 1999
    Columbus, Georgia Area
    Facilitated planning, test design and test execution for multiple client conversions and implementations. • Designed Test strategies on high profile projects to present to our clients • Mentored multiple QA Analysts on assigned systems to ensure test plans/test cases were completed, test reviews conducted before the test execution cycle. Responsible for peer review and quality checks of many modules.
  • Tsys
    Test Analyst I And Ii
    Tsys Feb 1997 - Dec 1997
    Columbus, Georgia Area
    Responsible for testing on-line and batch processes for multiple modules on the TS2 Commercial Card platform.
  • Tsys
    Programmer Analyst
    Tsys Apr 1996 - Feb 1997
    Columbus, Georgia Area
    Wrote reports that assisted in the validation of converted data using Mark IV and Easy-Trieve programming languages.
  • Columbus Police Department
    Police Officer
    Columbus Police Department Dec 1988 - Apr 1996
    Columbus, Georgia Area
    Upheld and enforced the Laws and Ordinances of the City of Columbus and the State of Georgia. • Responded to calls and solved complaints and apprehended suspects as needed, with focus on minimizing injury and harm to victims by operating in a first responder role. • Led investigations, apprehended suspects and aided in their prosecution by working with the district attorney’s office.

Todd Hamric Skills

Leadership Team Building Consulting Business Process Design Requirements Analysis Public Speaking Test Planning Client Relations Employee Engagement Executive Management Credit Cards Sales Customer Retention Business Development Business Analysis Agile Methodologies Vendor Management Team Leadership Regression Testing Visio Customer Relationship Management Quality Assurance Hp Quality Center Strategic Planning Financial Services Microsoft Office User Acceptance Testing Test Cases Testing Program Management Risk Management Microsoft Excel Training Customer Service Business Process Improvement Requirements Gathering Management Project Management Software Development Life Cycle Software Project Management Test Management Manual Testing

Todd Hamric Education Details

Frequently Asked Questions about Todd Hamric

What company does Todd Hamric work for?

Todd Hamric works for Tractor Supply Company

What is Todd Hamric's role at the current company?

Todd Hamric's current role is IT, QA Manager at Tractor Supply Company.

What is Todd Hamric's email address?

Todd Hamric's email address is to****@****ply.com

What schools did Todd Hamric attend?

Todd Hamric attended Columbus State University.

What skills is Todd Hamric known for?

Todd Hamric has skills like Leadership, Team Building, Consulting, Business Process Design, Requirements Analysis, Public Speaking, Test Planning, Client Relations, Employee Engagement, Executive Management, Credit Cards, Sales.

Who are Todd Hamric's colleagues?

Todd Hamric's colleagues are Glenn Daniel, Katie Prater, John Thomas, William Lauria, Evalyn Romine, Anna White, Jason Tomlin.

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