Todd G. Hetrick Email & Phone Number

Greensboro--Winston-Salem--High Point Area

I own the many operational processes within SHI's managed services practice and I am responsible for the design, development, documentation, and maintenance of the operational processes and systems supporting SHI's managed services platform. I manage a team of engineers, developers, and architects that are responsible for building and automating SHI's cloud managed services.

Greensboro/Winston-Salem, North Carolina Area

Greensboro/Winston-Salem, North Carolina Area

Greensboro/Winston-Salem, North Carolina Area

• Represents SHI's Cloud Services Practice with new offerings and updates across multiple business units• Participates/leads development of new Cloud Services offerings• Establishes standards, facilitates creation of content, drives adoption and acceptance from key stakeholders• Facilitates the building of, adoption and training of our professional services teams• Participates in launching of new offerings through sales enablement training and programs of the sales organization• Supports the SHI Cloud community for their needs during pre-sales and delivery• Ensures all professional services personnel are enabled for the selling and delivery of all SHI offerings as applicable• Provides subject matter expertise as required for creation of project statement of work (SoW), bill of materials (BoM), professional services quotes• Monitors, evaluates and reports on trends within the industry to assist in future offering development• Provides oversight on technology, quality, cost, and schedule for projects within the Cloud practice• Fosters a community of collaboration and contribution across the Practice• Communicates to key stakeholder deviations from standards and the impact / risks to the business

Greensboro/Winston-Salem, North Carolina Area

Winston-Salem, Nc

• Worked under Microsoft Certified Gold Partner status• Delivered keynote presentation on BizTalk Server to the local user’s group Piedmont Triad’s .NET User’s Group (PTNUG)• Architected, designed and developed product solutions for the manufacturing, logistics, marketing, merchandising, insurance and health care industries using the following technologies and products: o C#, REST API, JavaScript, AngularJS o ASP.NET, MVC, Windows Forms Applications o BizTalk Server (2004, 2006, 2006R2, 2009) o SharePoint Server 2007, 2010, 2012 o SQL Server (2000, 2005, 2008, 2012, 2014) o XML Web Services, WSE and WCF o Host Integration Server 2006 o .NET Compact Framework (Mobility)• Team Leader providing technical leadership and mentoring to other consultants on projects• Provided project planning and management on projects• Participated in overall company strategy meetings• Developed coding standards and best practices implementing BizTalk Server projects

• Designed and developed product solutions for the manufacturing, marketing, web commerce, and government industries using the following technologies and product:o ASP, ASP.NET, Windows Forms Applicationso VB 6.0o COM, COM+, MTSo SQL Server 2000o Cold Fusiono JSP, Java, Enterprise Java Beans• Provided technical leadership and mentoring to other transactional developers on projects• Assisted in the design and development of internal project management and time tracking tools utilized internally as well as packaged and sold to other companies

• Participated in the design and development of a methodology to convert RPG II programs to COBOL/390• Worked with a team to convert 380 RPG II programs to COBOL/390• Assisted with production migration by providing on-call support• Designed and developed product solutions for the banking and manufacturing industries utilizing the following Microsoft technologies and products:o ASP, Windows Formso COM, MTS, COM+o SQL Server 6.5

Bachelor Of Science, Computer Science

Associate Of Applied Sciences, Management Information System: Programming