Todd Hix Email & Phone Number

Edina, Mn

• Managed a customer base of 100+ accounts, including Department of Defense, domestic and overseas clients, overseeing their satisfaction and driving a 10% annual growth rate.• Ensured that 95% of orders were completed on time by closely monitoring supply chain progress and coordinating sales and purchasing activities to meet customer demand.• Conducted quarterly customer analyses, resulting in an average profit margin increase of 7% and identifying cost-saving opportunities.• Achieved a 15% year-over-year increase in sales within the assigned customer base, providing valuable insights for strategic decision-making.• Reviewed progress on 10+ programs and tracked the advancement of 5 special projects, consistently meeting or exceeding milestones, and advised senior management on program performance and project status.

Edina, Minnesota, United States

• Directed a team of warehouse staff to optimize inventory needs, resulting in a 10% reduction in excess stock and a 5% increase in product availability.• Provided leadership and guidance to warehouse personnel on efficient product preparation for shipment, achieving a 15% improvement in order processing speed and accuracy.• Assisted in inventory management processes, contributing to a 10% decrease in carrying costs and a 7% reduction in stockouts.• Conducted regular cycle counts to ensure inventory accuracy, maintaining a 98% inventory accuracy rate and minimizing discrepancies.• Collaborated with cross-functional teams to streamline inventory control procedures, resulting in a 20% reduction in errors and a more efficient warehouse operation.

United States

• Managed multiple projects from inception to completion, ensuring adherence to timelines and budgets, resulting in a 10% increase in on-time project delivery.• Regularly communicated project milestones to stakeholders (customers, internal teams, and leadership) through comprehensive progress reports, maintaining a 100% satisfaction rate among stakeholders.• Successfully mitigated scope creep in projects, leading to a 15% reduction in project change requests and their associated costs.• Collaborated with shop personnel to optimize workflow capacity and minimize stoppages, improving workflow efficiency by 20%.• Implemented ISO standard documentation for technical reviews on drawings and contract requirements, resulting in a 95% compliance rate during ISO recertification audits.

Greater Minneapolis-St. Paul Area

• Established partnership relationships with 4 leading lumber suppliers, ensuring a consistent supply of commodity lumber products, resulting in a 98% product availability rate.• Secured preferential pricing for lumber inventory by negotiating buying commitments, leading to a cost reduction of 12% annually.• Developed and implemented product quality requirements, resulting in a 15% reduction in product defects and customer complaints.• Optimized inventory management to meet customer demand, achieving a 98% accuracy in sales forecasts and consistently meeting daily delivery goals set by the leadership team.• Successfully mitigated commodity risk by maintaining minimum inventory levels, negotiating with suppliers, implementing second-sourcing strategies, and securing purchasing commitments, resulting in a 20% reduction in supply chain disruptions and cost fluctuations.

Greater Minneapolis-St. Paul Area

• Facilitate projects from inception to completion: I reviewed drawings and requested changes as required for prototype production, selected prototype manufactures, monitored production, and coordinated with QA and engineering for first article approval. Maintained contract requirements for ITAR, DFAR, and FAR compliance. Maintained TDPL and provided updated drawing revisions to suppliers and QA, assisted engineering in drawing interpretation and revision updates. Managed the cost and schedule from start to finish• Resolve customer related issues such as product quality, pricing, and delivery. Maintain contact with stake holders and update on project performance• Manage 3 employees; direct work flow, evaluate performance, coach and mentor to improve employee performance, select vendors, negotiate pricing, solicit quotes, source machined and fabricated parts, evaluate proposals, and issue purchase orders.• Engineer ISO procedures, develop sales techniques, developed supplier agreements both short term and long term

Sold miniature electro-mechanical switches to various OEM accounts and to our distributor network