In my most recent role as a General Manager in the hospitality industry, I oversaw the operations, finances, and customer service of an all-suite riverwalk hotel. With a B.B.A. in Management from The University of Texas at San Antonio, I have developed strong skills in food, front office, and hospitality management, as well as leadership, communication, and problem-solving. I was with Island Hospitality Management for over 26 years and during that time, I successfully coordinated multiple renovations while maintaining high standards of quality and guest satisfaction. My mission is to create a welcoming, comfortable, and memorable experience for our guests, while ensuring the profitability and sustainability of the hotels I manage. I value teamwork, diversity, and innovation, and I strive to foster a culture of excellence, collaboration, and continuous improvement among our staff. I am passionate about the hospitality industry, and I look forward to new challenges and opportunities to grow and learn.General Manager/Revenue Management/Financial Analysis Toddhatch64@gmail.comCore competencies:Strong financial acumen// Strong problem solving//Hands on leadership//Strong eye for talent//Executive & Organizational Leadership // Sales & Revenue Growth // Shareholder Value // Team Building & Employee Engagement // Portfolio Management // P&L Management // Operations Excellence & Transformation // Systematic Problem Solving//Hotel Operations//Strategic Planning//Revenue Optimization//Cost Control//Financial Management//Capital Improvements//Stakeholder Engagement//Contract Negotiation//Compliance Management//Team Leadership//Performance Improvement//Business Development//Hospitality Management//Customer Experience Management//Brand Management//Asset Management//Market Analysis//Competitive Analysis//Risk Management//Crisis Management//Sustainability Initiatives//Employee Development//Talent Aquisition//Executive Leadership//Change Management//Project Management//Quality Assurance//Operational Excellence//Guest Relations//Public Relations//Marketing Strategy//Sales Effectiveness//Profit and Loss Accountability//Budgeting and Forecasting//Inventory Control//Procurement//Facility Management//Health and Safety//Vendor ManagementSuccessfully lead 3 hotel renovations, the last one ending in March 2024.Lead the hotel to a million-dollar revenue month in March of 2008.Passed all unannounced internal audits and Hilton Quality Assurance audits.Please contact me at toddhatch64@gmail.com or 210-846-0330 for any General Manager opportunities.