Todd M. Jones, Mba Email and Phone Number
Fort Wayne, IN, US
Todd M. Jones, Mba's Location
Fort Wayne, Indiana, United States, United States
Todd M. Jones, Mba's Contact Details
Todd M. Jones, Mba work email
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Todd M. Jones, Mba personal email
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Todd M. Jones, Mba phone numbers
About Todd M. Jones, Mba
Experienced insurance and financial services industry professional with proven strengths in research, analysis, problem solving, and customer satisfaction. Skilled at organizing work and resolving problems which arise in day-to-day activities and act as an integral part of a self-directed work team. Qualified by over twenty years experience in insurance operations, compliance, marketing, administration, and customer service.Individual Life, Accident, and Health Resident Producer Insurance LicenseAssociate, Customer Service (ACS)Associate, Insurance Agency Administration (AIAA)
Todd M. Jones, Mba's Current Company Details
Todd M. Jones, Mba Work Experience Details
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Senior Principal, Suitability And SurveillanceThriventFort Wayne, In, Us
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Senior Principal, Suitability & SurveillanceThrivent Aug 2024 - PresentAppleton, Wisconsin, United States -
Suitability AnalystOsaic May 2024 - Aug 2024United States• Conduct suitability review on brokerage and sponsor company paperwork across multiple product lines(fixed/indexed and variable annuities, brokerage, mutual funds, alternative investments, commission and fee-based retirement plans, variable universal life, and RIA) ensuring compliance with all internal procedures and applicable industry regulations.• Perform duties in compliance with all state and federal regulations and guidelines as well as comply with all company and site policies and procedures.• Identify, communicate, and escalate risks to management as needed.• Proficient in utilizing multiple internal and external technology platforms in order to conduct efficient compliance reviews.• Develop and maintain compliance review documentation.• Manage, conduct, and/or participate in projects for Lincoln Financial Advisors.• Assist in responses to regulatory and/or audit inquiries.• Coordinate training and follow up as well as being available as an ongoing resource for less experienced principals.• Provide effective and open communication with internal/external shareholders to ensure transparency and consistency of compliance actions. -
Suitability AnalystLincoln Financial Group Aug 2014 - May 2024Fort Wayne, Indiana Area• Conduct suitability review on brokerage and sponsor company paperwork across multiple product lines(fixed/indexed and variable annuities, brokerage, mutual funds, alternative investments, commission and fee-based retirement plans, variable universal life, and RIA) ensuring compliance with all internal procedures and applicable industry regulations.• Perform duties in compliance with all state and federal regulations and guidelines as well as comply with all company and site policies and procedures.• Identify, communicate, and escalate risks to management as needed.• Proficient in utilizing multiple internal and external technology platforms in order to conduct efficient compliance reviews.• Develop and maintain compliance review documentation.• Manage, conduct, and/or participate in projects for Lincoln Financial Advisors.• Assist in responses to regulatory and/or audit inquiries.• Coordinate training and follow up as well as being available as an ongoing resource for less experienced principals.• Provide effective and open communication with internal/external shareholders to ensure transparency and consistency of compliance actions. -
Account Manager - Small MarketsLincoln Financial Group Aug 2012 - Aug 2014Fort Wayne, Indiana Area• Cultivate relationships with Plan Sponsors, Advisors, internal relationships, TPAs, and Distribution Partners.• Respond to strategic partners’ calls, requests, and inquiries regarding multiple market concepts, products, pricing, services, fund changes, fee disclosures, and plan design issues.• Successfully monitor and follow-up on assigned items, including determining appropriate action for resolution of client issues, documenting and implementing solutions as appropriate.• Ensure proactive communication with client and partners regarding all components of service delivery.• Consistently provide high level of client service while communicating and coordinating with client and partners to address all service issues and provide necessary research, problem solving, and resolution support.• Provide plan audit support for clients and ensure all filing deadlines are met.• Evaluate plan pricing and facilitate discussion regarding changes to the pricing with field partners.• Conduct Lincoln Financial Group website training and webinars for Plan Sponsors, Advisors, and TPAs.• Prepare due diligence presentation material for annual Plan Sponsor visits.
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Sales Director, Variable MarketingOne Resource Group Jun 2004 - Aug 2012Fort Wayne, Indiana Area• Accountable for the internal wholesaler marketing support of fixed and variable life insurance for independent agents and key broker/dealer relationships.• Provide expert life insurance case design through the usage of proprietary insurance carrier software with follow up, research questions, and take any other actions that are necessary in order to facilitate the sales process.• Sustain a working knowledge of insurance carrier software packages and remain current with regard to carriers, product lines, and changes within the insurance industry.• Notify independent agents and key broker/dealer relationships of adverse underwriting decisions, rate appeals, underwriting requirements, status, and declinations.• Develop trade show material for broker/dealer annual conventions.• Maintain life insurance content for the One Resource Group website, retail accounts, and company-approved literature.• Negotiate with senior underwriters or management on risks exceeding authority level or requiring special handling.• Conduct training webinars in partnership with key life insurance relationships. -
Senior Relationship ManagerLincoln Financial Group Feb 2000 - May 2004Fort Wayne, Indiana Area• Proactively marketed customized administrative services to key banks and broker/dealers to ensure customer needs were met and maintained superior servicing arrangements. • Provided input and recommendations regarding product and services as well as work processes supporting the service strategy focusing on continuous improvement.• Acted as product expert, relationship builder, service advocate, and problem solver to ensure customer’s expectations were met or exceeded via proactive situational analysis and problem resolution.• Led project with strict deadlines involving the interface of key broker/dealer proprietary annuity order entry system and product profile with Lincoln National Life mainframe systems to ensure continued annuity sales. • Developed broker guide for key broker/dealer to utilize with proprietary annuity order entry system. • Created conservation program for key bank partner to provide oversight in the retainment of annuity assets.• Generated customized bank and broker/dealer sales and asset reports upon request.• Trained key broker/dealers on annuity product offerings and enhancements and reviewed and updated product stories for broker/dealer intranet sites.• Coordinated communication of interest and commission rate updates and product changes to key banks and broker/dealers.• 20-25% national travel to clients, sales conferences, and industry meetings.
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Advisor Services ConsultantLincoln Financial Group Nov 1997 - Feb 2000Fort Wayne, Indiana Area• Provided technical consultative services to registered representatives and clients on retail brokerage accounts. • Served as a resource to field representatives providing current market news and account information. • Interacted with departments including new accounts, transfers, cashiering, trading, compensation, licensing, sales and marketing, direct business, and asset management.• Investigated and resolved highly complex issues with respect to stocks, bonds, mutual funds, interest, and dividends.• As a General Securities Principal, ensured all Retirement Income Series account applications were completed appropriately for new account set up and transactions.• Provided training and technical guidance for new representatives.
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Securities Compliance ConsultantLincoln Financial Group Nov 1996 - Oct 1997Fort Wayne, Indiana Area• Conducted inspections and reviews of securities compliance activities for the Lincoln National Life broker/dealers, investment advisors, and their business units. • Assisted in the development of policies, procedures, and guidelines to direct the compliance efforts of Lincoln National Life’s registered businesses.• Researched SEC, NASD, and other federal and state securities laws and regulations for specific issues involving non-compliance and served as a resource for securities compliance issues.• Provided assistance to the Regulations/Procedures/Training team in the development of training materials, manuals, and procedures relating to the sale of securities products.
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Annuities Customer Service TrainerLincoln Financial Group May 1996 - Nov 1996Fort Wayne, Indiana Area• Developed and maintained customer service training program.• Trained new and experienced consultants on markets, products, systems, and tax laws and regulations regarding the SEC, NASD, and IRS.• Designed, developed, and documented procedure manuals.• Assisted consultants on written skills, creating sample letters for their use, and training on phone etiquette
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Annuities Customer Service ConsultantLincoln Financial Group Oct 1993 - May 1996Fort Wayne, Indiana Area• Provided consultative services to customers, producers, participants, policyholders, trustees, brokers, and broker/dealers on all types of inquiries in the non-qualified and qualified markets.• Performed critical role in maintaining existing business and promoting growth through timely quality customer service and sales support.• Reviewed and interpreted SEC, NASD, IRS, and DOL regulations and provided technical expertise regarding governmental reporting such as 5500 information, 1099R's, 5498's, and 1035 exchanges.• Provided training and technical guidance for new representatives.
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Financial Services AnalystLincoln Financial Group Sep 1989 - Oct 1993Fort Wayne, Indiana Area• Served as primary communication liaison for the client and internal sales area regarding all financial reporting and clarification of reports, services or special requests.• Independently functioned as the consultant for all pension products and perform a variety of duties to include: interpretation of contracts, preparation of client management reports, deposit & transfer of funds, calculation of market values, floor reserves, lump sum terminations, and payout calculations.• Researched and resolved suspense discrepancies monthly.• Set up and maintained client data on automated Group Annuity Accounting System (GAAS).• Trained entry level personnel as needed.
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Cost Accounting ClerkLincoln Foodservice Products Jan 1986 - Sep 1989Fort Wayne, Indiana Area• Supervised and assisted one Auditing Clerk.• Insured the accuracy of the standard material costs used to value inventories and cost of sales.• Prepared journal entries for end-of-month closing.• Analyzed and reported production variances on a monthly basis.• Provided cost support for cost estimates.• Resolved inventory problems and processed adjusting paperwork.• Partnered with General Accounting, Quality Assurance, Planning, and Industrial Engineering to facilitate the use of valid and consistent information in all costing decisions.Special project: Created and implemented a job costing program for a major Regional Test Center.
Todd M. Jones, Mba Skills
Series 6
Series 7
Series 24
Series 63
Insurance
Administration
Compliance
Agents
Business Relationship Management
Finra
Customer Relations
Customer Service
Marketing Communications
Procedure Development
Project Management
Product Knowledge
Multi Task Oriented
Problem Solving
Critical Thinking
Training And Development
Client Relationship Building
Underwriting
Microsoft Office
Business Objects
Proprietary Insurance Carrier Software
Laptop Utilization
401k
Qualified Retirement Plans
Dst
Life And Health Insurance Licenses
Crm
Employee Training
Term Life Insurance
Life Insurance
Training
System Administration
Customer Satisfaction
Disability Insurance
Banking
Todd M. Jones, Mba Education Details
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Business -
Business
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International Business College Fort WayneAccounting
Frequently Asked Questions about Todd M. Jones, Mba
What company does Todd M. Jones, Mba work for?
Todd M. Jones, Mba works for Thrivent
What is Todd M. Jones, Mba's role at the current company?
Todd M. Jones, Mba's current role is Senior Principal, Suitability and Surveillance.
What is Todd M. Jones, Mba's email address?
Todd M. Jones, Mba's email address is to****@****lfg.com
What is Todd M. Jones, Mba's direct phone number?
Todd M. Jones, Mba's direct phone number is +126040*****
What schools did Todd M. Jones, Mba attend?
Todd M. Jones, Mba attended Indiana Wesleyan University, Indiana Wesleyan University, International Business College Fort Wayne.
What skills is Todd M. Jones, Mba known for?
Todd M. Jones, Mba has skills like Series 6, Series 7, Series 24, Series 63, Insurance, Administration, Compliance, Agents, Business Relationship Management, Finra, Customer Relations, Customer Service.
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