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Todd Jordan Email & Phone Number
Manager, Technical Support
at
Ping Identity
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, Technical Support
Location
Hurricane, West Virginia, United States
Company size
Who is Todd Jordan? Overview
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Quick answer
Todd Jordan is listed as Manager, Technical Support at Ping Identity, a with 21 employees, based in Hurricane, West Virginia, United States. AeroLeads shows a matched LinkedIn profile for Todd Jordan.
Todd Jordan previously worked as Manager, Solutions Support Engineering at Wiz and Founder at Geek Culture Games, Llc. Todd Jordan holds Bachelor'S Degree, Business Administration from West Virginia University.
Company email context
Email format at Ping Identity
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Ping Identity
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Profile bio
About Todd Jordan
Todd Jordan is a Manager, Technical Support at Ping Identity.
Current workplace
Todd Jordan's current company
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Ping Identity
14 roles
Todd Jordan work experience
A career timeline built from the work history available for this profile.
Manager, Solutions Support Engineering
Founder
Geek Culture Games, Llc
Manager, Customer Reliability Engineering
Nov 2020 - Aug 2024
Senior Support Engineer
Dec 2019 - Nov 2020
Automation Engineer
Mar 2019 - Dec 2019
Devops Engineer
Jun 2016 - Mar 2019
Service Delivery Consultant
Jul 2014 - Jun 2016
Chief Information Officer
Rock Branch Community Bank
Mar 2012 - Feb 2015
Information Systems Specialist Iii
West Virginia Department Of Tax And Revenue
Nov 2011 - Mar 2012
Support Manager
Provide End User support for 100+ user, multi-site organizationDevelop process and knowledge documentationAssist in End User trainingAssist in change management and upgradesAssist in network security
Aug 2010 - Dec 2011
Mis Technician
Mardigras Casino And Resort
Mar 2010 - Aug 2010
Team Lead
In charge of hiring 15 analysts for deployment of a brand new software suite for the client. Handled escalation calls and executive clients. Worked directly with developers of the program to develop fixes for issues that occurred. Conducted team meetings and decided processes to handle call volume Achieved the Service Level Agreement on release day. Track team metrics (call times, login times, breaks\lunches) Supervised 30+ technicians on a Help Desk supporting over 20 programs Advanced troubleshooting of spyware and virus issues Assisted in purchasing hardware Made decisions on software used to support End User (Bomgar remote solution) Worked directly with client to establish rapport for new business relationship Helped finalize processes for on-site techs to be deployed by remote help desk Assisted in inventory control Provided support to customers using PC Anywhere Worked with ticketing systems Manage Now and Peregrine Supported Microsoft Product Family, Lotus Notes, Sybase SQL, and applications for client tracking Client Data Systems and Financial Advisory Services
Jun 2007 - Feb 2010
Technician
Synergy Group Llc
Jun 1998 - Jun 2003
Team & coworkers
Colleagues at Ping Identity
Other employees you can reach at wiz.io. View company contacts for 21 employees →
FH
Fritz Hergenhan
Colleague at Ping IdentityNew York, United States
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SW
Stephen W.
Colleague at Ping IdentityAustin, Texas Metropolitan Area, United States
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RR
Rachel Ratchford
Colleague at Ping IdentityNew York City Metropolitan Area, United States
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FT
Frank Theodore
Colleague at Ping IdentityLos Angeles, California, United States
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YS
Yuval Shibi
Colleague at Ping IdentityTel Aviv District, Israel
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RS
Ryan Shea
Colleague at Ping IdentitySan Diego, California, United States
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RK
Ron Klaz
Colleague at Ping IdentityIsrael
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TB
Toni Beck
Colleague at Ping IdentityGreater Munich Metropolitan Area, Germany
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AR
Aner Reiner
Colleague at Ping IdentityNew York City Metropolitan Area, United States
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A(
Alfred (Al) Capone, J.D.
Colleague at Ping IdentityMerrimack, New Hampshire, United States
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Fritz Hergenhan
Colleague at Ping IdentityNew York, United States
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SW
Stephen W.
Colleague at Ping IdentityAustin, Texas Metropolitan Area, United States
View →
RR
Rachel Ratchford
Colleague at Ping IdentityNew York City Metropolitan Area, United States
View →
FT
Frank Theodore
Colleague at Ping IdentityLos Angeles, California, United States
View →
YS
Yuval Shibi
Colleague at Ping IdentityTel Aviv District, Israel
View →
RS
Ryan Shea
Colleague at Ping IdentitySan Diego, California, United States
View →
RK
Ron Klaz
Colleague at Ping IdentityIsrael
View →
TB
Toni Beck
Colleague at Ping IdentityGreater Munich Metropolitan Area, Germany
View →
AR
Aner Reiner
Colleague at Ping IdentityNew York City Metropolitan Area, United States
View →
A(
Alfred (Al) Capone, J.D.
Colleague at Ping IdentityMerrimack, New Hampshire, United States
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2 education records
Todd Jordan education
Bachelor'S Degree, Business Administration
Information Technology
Poca High School
FAQ
Frequently asked questions about Todd Jordan
Quick answers generated from the profile data available on this page.
What company does Todd Jordan work for?
Todd Jordan works for Ping Identity.
What is Todd Jordan's role at Ping Identity?
Todd Jordan is listed as Manager, Technical Support at Ping Identity.
Where is Todd Jordan based?
Todd Jordan is based in Hurricane, West Virginia, United States while working with Ping Identity.
What companies has Todd Jordan worked for?
Todd Jordan has worked for Ping Identity, Wiz, Geek Culture Games, Llc, Mattermost, and Chef Software.
Who are Todd Jordan's colleagues at Ping Identity?
Todd Jordan's colleagues at Ping Identity include Fritz Hergenhan, Stephen W., Rachel Ratchford, Frank Theodore, and Yuval Shibi.
How can I contact Todd Jordan?
You can use AeroLeads to view verified contact signals for Todd Jordan at Ping Identity, including work email, phone, and LinkedIn data when available.
What schools did Todd Jordan attend?
Todd Jordan holds Bachelor'S Degree, Business Administration from West Virginia University.
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