Todd Kawamura

Todd Kawamura Email and Phone Number

Sales Engineer at Flowroute (Now part of BCM One), Customer Advocate to enhance Customer Experience @ Flowroute, A BCM One Company
Kirkland, WA, US
Todd Kawamura's Location
Greater Seattle Area, United States, United States
Todd Kawamura's Contact Details

Todd Kawamura personal email

n/a

Todd Kawamura phone numbers

About Todd Kawamura

Technical Knowledge / Skill Set:• 20+ years experience in telecommunications o PBX's / IP Telephony (Avaya, Nortel, ShoreTel, Cisco) o Contact Centers and WFM (Avaya, ShoreTel, Genesys, Seranova (Telstrat)) o PRI / SIP Voice Trunking o UCaaS / Hosted VoIP / CCaaS o Prepared customer proposals including RFP/RFI/RFQ, SOW's and POC (Proof of Concept)• Working knowledge of the OSI stack, TCP/IP, Network design and routing protocols, Network Security, MPLS / Ethernet / Internet Data circuits, Private / public cloud computing, Virtualization / IaaS / PaaS / SaaS and SDWAN• General knowledge of IoT, AI, ML and BlockchainTransferable Skill Set:• Exceptional analytical, organization and problem solving skill set with attention to detail• Strong leadership / communication skills to effectively interact with customers, internal team members and third parties• Outstanding presentation and public speaking abilities• Self starter. Able to work remotely with minimal supervision.• Broad understanding of financial principals and analysis skills• Understand customer service process, tools and improvement areas to enhance customer experience• Proficient with the Microsoft Windows, Office suite including Outlook, Word, Excel, Powerpoint, Visio, G-Suite including Google Drive, Docs, Sheets, Slides, Meet, Calendar and Mail

Todd Kawamura's Current Company Details
Flowroute, A BCM One Company

Flowroute, A Bcm One Company

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Sales Engineer at Flowroute (Now part of BCM One), Customer Advocate to enhance Customer Experience
Kirkland, WA, US
Website:
flowroute.com
Employees:
30
Todd Kawamura Work Experience Details
  • Flowroute, A Bcm One Company
    Flowroute, A Bcm One Company
    Kirkland, Wa, Us
    View
  • Flowroute, A Bcm One Company
    Sales Engineer
    Flowroute, A Bcm One Company Feb 2019 - Present
    New York, Ny, Us
    Flowroute provides a fully scalable, carrier-grade network to help cloud-based telecommunications companies build and deploy complex communications systems. Products: Voice, Fax, Phone numbers, SMS/MMS apps via Telecom API'sJob Duties and Tasks List: > Work closely with Account Teams to assist with customer needs such as Flowroute User Portal demos and design sessions > Create customer RFx documents on Flowroute Service and Product Offerings > Work with Interana and Metabase database systems to analyze customer usage and revenue > Report customer feature enhancements to Software Dev Workgroup > Project Manage the porting and purchase process of International Local (ITL) and Toll Free (ITFS) numbers
    View
  • Centurylink
    Sales Engineer - Enterprise Market Unit
    Centurylink Jan 2018 - Dec 2018
    Monroe, La, Us
    Configure, sell and support the following services: > Avaya / Nortel / ShoreTel (Mitel) / AVST / Telstrat Customer Premise Equipment > CenturyLink Managed Services > CenutryLink Hosted VoIP and SIP Trunking > CenturyLink Ethernet Data CircuitsWorked with the following Sales and Engineering Tools: > Sales Force CRM and Oracle E2E systems to track customer sales opportunities and orders > Avaya A1S Configurator Tool > Avaya KRS and PLDS SW Management > Avaya Order Center (OC) Website > Cisco Commerce Website > Scansource System Central for Avaya Quotes > Scansource Omniplus for ShoreTel Quotes
    View
  • Centurylink
    Sales Engineer - Global Market Unit
    Centurylink Jan 2013 - Dec 2017
    Monroe, La, Us
    View
  • Centurylink
    Sales Engineer - Global / Major / Key Customers
    Centurylink Jan 1997 - Dec 2012
    Monroe, La, Us
    View

Todd Kawamura Skills

Sales Engineering Avaya Ip Telephony Hosted V Shoretel Avst Sip Trunking Telephony Mpls Unified Communications Nortel Certified Support Voip Adtran Sip Ospf Cpe Project Management Telecommunications Internet Protocol Contact Centers Solution Selling Managed Services Network Design Microsoft Excel Microsoft Word Microsoft Powerpoint Microsoft Outlook Avaya Products Avaya Technologies Avaya Ip Ip Pbx Isdn Hosted Services Frame Relay Fiber Optics Ethernet Dsl Cisco Technologies Broadband Lan Wan Voice Over Ip T1 Qos Session Initiation Protocol Wireless Technologies Nortel Tdm Direct Sales Sales Customer Relationship Management Pre Sales Internet Protocol Suite Microsoft Office Salesforce.com Problem Solving Presentation Skills Customer Service Contact Center Design Voice Solutions Internet Of Things Fortinet

Todd Kawamura Education Details

  • University Of Washington
    University Of Washington
    Electrical Engineering

Frequently Asked Questions about Todd Kawamura

What company does Todd Kawamura work for?

Todd Kawamura works for Flowroute, A Bcm One Company

What is Todd Kawamura's role at the current company?

Todd Kawamura's current role is Sales Engineer at Flowroute (Now part of BCM One), Customer Advocate to enhance Customer Experience.

What is Todd Kawamura's email address?

Todd Kawamura's email address is tk****@****msn.com

What is Todd Kawamura's direct phone number?

Todd Kawamura's direct phone number is +125385*****

What schools did Todd Kawamura attend?

Todd Kawamura attended University Of Washington.

What are some of Todd Kawamura's interests?

Todd Kawamura has interest in Golf And Bowling.

What skills is Todd Kawamura known for?

Todd Kawamura has skills like Sales Engineering, Avaya Ip Telephony, Hosted V, Shoretel, Avst, Sip Trunking, Telephony, Mpls, Unified Communications, Nortel Certified Support, Voip, Adtran.

Who are Todd Kawamura's colleagues?

Todd Kawamura's colleagues are Andrew Towfiq, Daniel Root, Ardent Aestus, Richard Sherman, Marc Eting, Sylas Aldridge, Sophia Hathaway.

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