Vice President - Digital Product Management & Solutions
Saint Louis, Mo, Us
Accountable for the implementation of Scottrade's Digital Retail Client strategy and developing the Digital Product Management framework in which our teams operate to ensure successful product life cycles. Responsible for strategy, ideation of products, and the synthesis of solutions that evolve our digital experiences, drive client engagement and satisfaction, and increase revenue.• Recruits, cultivates and leads cross functional product owners and SMEs that excel at evolving business initiatives into a clear vision, detailed requirements and user stories.• Accountable for new product/platform development and product management across Scottrade digital platforms and channels in the following areas: Retail Client Website, Managed Accounts Website, Online Account Opening, Scottrader Streaming Application, Chat, Internal web based solutions for sales and service associates.• Manages strategic 3rd-party relationships responsible for the development and implementation of digital client experiences for outsourced initiatives• Led discovery and visual design discussions for omni-channel digital experiences, led business in design of multiple client website re-architectures, new website builds, application builds and continuous design and interface improvements.• Responsible for understanding client's needs, managing the products/features within our platforms and delivering innovative and dynamic experiences within all of these aspects.• Oversees the SDLC process from idea generation to the commercialization of bringing exciting new digital products and services to market. Manages post implementation requirements, operational controls, supervisory procedures, measurement and analytics.• Product Evangelist
