Subject Matter Expert, QA/QC, Inspections, Surveys, Field Supervision, Value Engineering, Branding Evaluations, Client Representation

Land Clearing and Site PreparationROW Vegetation Maintenance and Mulching, Hydroexcavation, Structural Concrete and Foundations, Access and Environmental Services, Various construction support services

• Provided guidance in driving sales growth across markets, securing clients and related revenues for the multimillion-dollar organization. • Tasked with creating new business lines with a focus on Industrial markets and exposing company to potential large-scale opportunities.• Drove market share and sales growth through business diversification, implementing innovative Hydro-Excavation Division anticipating industry trends while upholding communication with C-suite and executive leaders throughout process. • Collaborated with key stakeholders and executive leaders to identify and establish growth opportunities and secure buy-in. • Facilitated and participated in bidding and contract negotiation for multimillion-dollar projects, upholding timely and cost-effective project delivery. • Participated in various boards across the company, contributing data-based insights to inform decision making and vision casting.

• Effectively directed sales associates accountable for servicing Lafayette region, delivering mentorship, performance management, and guidance to drive success and secure profits. • Drove business development efforts in order to maintain additional lines of business and augment organizational competitive standing. • Provided up-to-date understanding of and assistance to all associates, informing corporate stakeholders on success and opportunities for improvement. • Identified and implemented innovative strategies to construct and deliver effective proposals, bolster revenues, and secure additional profits. • Maintained consistent communication with customers and clients to identify and resolve issues in a timely manner, upholding overall satisfaction.

• Utilized customer engagement methods and key processes to bolster satisfaction and foster mutually-beneficial relationships across book of business. • Deployed innovative strategies to enhance engagement, including satisfaction surveys, to identify and address existing pain points and opportunities for improvement. • Upheld quality and efficiency while monitoring truck fleet and other capital equipment, reducing the need for repairs while ensuring optimal return on investment (ROI). • Supported and managed mission-critical operations across the business, including client communication, financial management, and workflow management. • Pursued and successfully secured business with industry leading-clients across sports, finance, and other industries, attaining multimillion-dollar revenues.• Acquired industry-based insights regarding tools and equipment, ensuring understanding of and alignment with best practices.

• Exercised exceptional business expertise and leadership capabilities to secure profitable commercial and custom residential construction projects. • Upheld a customer-centered process during all interactions, deploying networking and relationship management to maintain satisfaction.