HealthTree helps cancer patients take control of their care. Many cancer patients are misdiagnosed and receive incorrect treatment. HealthTree provides patients with only the treatment options available to them. Consider it a second opinion.HealthTree includes free access to our Twin Machine where patients can find their genetic twin and see their treatments and outcomes. Patients can use our side effects solution to see what side effects they may experience. They can see how many experience each side effect and how sever the side effect was. There are very informative community forums patients can join.With the founder, I have developed a site that is patient friendly and full of critical information.

Hire a team and prepare the company to be one of the first mental health hospitals to move from paper to an electronic health record.

At MD Anderson Cancer Center, Todd plays a pivotal position by serving 10 years with various roles as Associate Director, Patient and Provider Experience, Principle Business Analyst, and IT Portfolio Manager. He develops processes and supports procedures in order to plan, design, deliver, operate and control IT services stressing continual improvement. He documents, develops, and refines current and future business processes. He oversees entire new patient portal project and manages up to 20 full time employees made up of business analysts, developers, project managers, software testers and trainers.While designated as IT Portfolio Manager, Todd worked with senior management business partners to plan and ensure project objectives were met and budget was aligned with portfolio budget objectives. He provided strategic direction for aligning a specific organization’s project plan and used technology to improve the patient experience in healthcare, simplified care delivery in complex settings, and brought patients, clinical professionals, administrators and IT together to solve problems.Highlights during his tenure include:Implemented new patient portal that integrated Epic MyChart with MD Anderson’s patient portal;customized portal functionality for new and returning patients, created seamless design to maintain customer satisfaction.Envisioned new patient access and on boarding process across all touch points for more than 48,000 new patients, generating nearly $1 billion annually; increased new patient satisfaction by 47% in six months, 75% reduction in printing costs, and increased clinical trial enrollment.Executed implementation strategy standardizing process for all 24 health centers in partnership with unit director’s frontline staff; achieved Platinum award in eHealth Strategy & increased patient engagement.Created a new patient sign-in process and restructured waiting room procedures.

With Intermountain Healthcare, Todd as a Project Manager, defined and clarified project scope, developed the project plan, schedule, policies and procedures so as to achieve the project objectives. He determined the organizational structure of the project team, identified roles, positions and staffed project positions. He set team direction, coordinated activities across different organizational functions, assigned work and motivated team members. Besides, Todd measured project progress, determined cause of deviations from the plan and took corrective actions to address deviations. He directed a team of IT specialists to develop software that reduced burden on labor and delivery nurses. He managed the replacement of a RIS/PACs imaging solution in multiple hospitals and 100+ clinics.

Directed product testing efforts on the company’s two most profitable products, medical claims scrubbing software used by both payers and providers. Responsible for streamlining the testing process to meet the targeted software release dates.Notable Accomplishments:• Leveraged testing automation tools that resulted in an 18% decrease in customer support calls and a 22% decrease in critical defects released to market.• Launched a new process for data testing that improved quality and reduced testing time by 9 weeks.

Formalized a testing department for a start-up that developed medical practice software. Led a multi-team to develop policies and procedures for planning, analysis & design, implementation and lessons learned.Notable Accomplishments:• Increased customer population from 15 to 1,000 doctors offices by teaching and implementing QA standards for releasing software. This resulted in an increased total revenue by $2.9 million.

Held various positions including; Localization Specialist, Localization Project Manager, International System Tester, World Wide Test Manager and International Product Manager.In all positions focused on preparing Novell software for sale in international markets.

Provided fast and simple answers to customers calling in with problems concerning WordPerfect software.Notable Accomplishments:• Created and maintained a resource database where operators entered information about their calls. This increased the speed of helping people that called back with the same problem.• Provided group and support wide training on a monthly basis and answered questions from WordPerfect’s Support forum both of which saved the need to hire additional people.