Todd Glass Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas, United States

• Manage sales/enrollment for the School of Lifelong Learning, Management and Public Policy, and Undergraduate programs. • Responsible for growing the University according to time-sensitive goals while maintaining compliance with the university and regulatory standards. • Direct lead analysis activities to drive enrollment growth and supervise the student database for the enrollment department.• Oversee the implementation of the campaign, including fundraising, communication, and field plans.• Lead, coach, and develop a team of Enrollment Advisors. • Conduct and deliver comprehensive training sessions covering course and program details, program options, and progression requirements. • Provide information on policies and best practices in accordance with applicable laws and regulations.• Evaluate and guide employees to support them in achieving their professional and personal goals, including conducting performance reviews and delivering real-time feedback.

San Antonio, Texas, United States

• Consistently performed in the top 20% of the company’s new student count. • Created and introduced a site-wide tool to measure performance/behavioral gaps. • Aligned with company priorities, such as Consultative Skills Assessment (CSA), as displayed with initiatives like weekly CSA call calibrations. • Maintained priority on the professional development of employees. • Created and facilitated the Enrollment Advisor Development Program. • Participated in the Salesforce rollout. • Managed multiple teams when necessary.

Ontario, California, United States

• Managed, developed, and coached staff through regular observations, coaching sessions, and performance reviews.• Initiated, designed, and conducted training and developmental activities. • Managed workflow by establishing goals for the admissions department. • Conducted audits to assess the accuracy and efficiency of operations.• Monitored department and staff compliance with applicable regulations throughout all aspects of the enrollment process.• Fostered and maintained a high level of student and employee satisfaction.

San Bernardino, California, United States

• Provided feedback and support to the admissions team through call observations, coaching sessions, quarterly check-ins, and annual reviews.• Managed the admissions team workflow and allocated key activities.• Acted as a liaison between internal departments to achieve campus goals.• Partnered with the Director of Admissions to support business objectives.• Met with current and prospective students to answer questions and resolve issues.

Pasadena, California, United States

• Worked with other personnel in the development and maintenance of community relations and business partners to increase campus awareness. • Collaborated in a national initiative to successfully grow on-site hospital courses.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Arts (B.A.), Business Administration And Management, General