Todd Marshburn Email & Phone Number

Greater San Francisco Bay Area

Summa is a cloud native platform designed to address current and evolving investment management requirements. Summa elevates data from multiple legacy systems creating a digital audit trail and empowers users through an open API platform to create an infinite set of reporting and business intelligence across the front, middle and back office.

Oakland, CA

501(c)3 registered. Non profit charitable organization. Provides community support to underprivileged children and famalies. Offers inspiration, personal development opportunities, and a touch of happiness to those in need of help. oakluv.org

Oakland, CA

Habit is the first personalized nutrition company offering a holistic solution from Test to Table™, created for anyone who wants to be their best through the transformative power of food.

San Francisco

• Strategic business development with a product management focus, creating client engagement programs to launch and scale multiple enterprise SAAS / cloud based solutions.
• Structured and built client experience model for new SAAS application suite. Scalable process resulted in delivery of targeted feature sets and early product release.
• Grew program to 30 global strategic clients across 8 countries representing millions in revenue. Managed post sale commercials to ensure profitability while establishing a 93% renewal rate exiting stealth into.
• Defined key business requirements pivoting product design and development toward business analytics, CRM and sales productivity. Managed product road maps, client insights and program communications.
• Streamlined onboarding program to accelerate deployment and product delivery. Improved quality, controls and collaboration to achieve 100% referral rate.
• Strong cross group collaboration working with internal and external partners to improve process efficiency.

• Leading a team of account, network and operations managers responsible for strategic relationships with Fortune 500 advertisers and agencies driving tactical execution of $50M in Display Advertising revenue.
• Achieved 104% attainment in FY12, 130% in Q1 FY13 and trending to 118% for the first half of FY13 through team focus on proactive upselling, revenue defense and campaign optimizations.
• Championed next generation advertising solutions (Win8 AiA, Skype, Xbox) through client evangelism
• Strong partnership with sales focused on strategic account planning, client campaign management and execution of day to day client relationships.
• Strong cross group collaboration working with internal and external partners to improve process efficiency
• Designed team reward and recognition programs to drive sales excellence and client satisfaction

• First employee hired to create implementation, customer support and account management functions of this early stage payment services company. Company acquired by MoneyGram in 2007 and processes in excess of $1B.
• Responsible for strategy, negotiations, forecasting and planning on key strategic accounts
• Streamlined implementation processes and controls with focus on quality assurance.
• A track record of driving process improvements in operational standards, resulting in increased revenue, organization efficiency, compliance and customer satisfaction
• Partnered on product development through strategy, requirements definition, solicitation of client feedback, and testing.
• Managed relationships and technical integrations with channel partners, 3rd party processors, acquiring banks and enterprise software companies.

Focused on customer facing roles in an early stage Project Portfolio Management on-demand software company. Responsibilities included technology evangelist, sales, account management, marketing and professional services.

Overall responsibilities included customer relationship management, electronic commerce, customer portal and partner extranet. Focused on bridging diverse groups across the organization and aligning business strategy with process and technology solutions to maximize the customer experience.

Held a variety of roles including Sales, Business Development and Product Marketing for this Fortune 500 document management and business printing company. Responsibilities included developing products and programs, delivering customer success, building strategic client and partner relationships and extensive marketing and PR activities.

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Education record