Todd Masi Email & Phone Number

West Palm Beach, Florida Area

Boca Raton, Florida

• Project Manager for testing Unified Communication solution upgrade paths with physical and virtual servers (using VMWare / VSphere Client).
• Managed new Solutions Test engineers and debugged problems encountered with product installations, upgrades and testing.
• Handled upgrading / testing Voice application and Unified Communication platform including client applications.
• Project Manager for benchmarking product installations and upgrades.
• Increased automated load run testing using in-house tool.
• Managed tasks for new feature testing, acceptance testing, and debugging Voice and VoIP solutions.

Boca Raton, FL

• Debugged law enforcement and security components of VoIP solutions.
• Upgraded and tested new packet-based softswitches used as voice application servers.
• Assessed and ensured quality of coding and firmware applications.
• Edited and maintained integration and acceptance test manuals.
• Verified release content and performance for pre-deployment user acceptance for VoIP network products.
• Wrote and reviewed customer documentation.

Boca Raton, FL

• Researched and found over $10M in proprietary software illegally used by customers; recouped by company.
• Developed programming standard for direct database read instead of search, saving $40K per release in development costs.
• Developed alternate way to handle line trunk groups for SURPASS product, saving over $1M in development costs.
• Patch testing administration functions including traffic measurements and software security using CCITT CHILL for CLASS 5 telephone switches.
• Wrote software requirements and coded 190K lines for intelligent access procedures in CHILL (CCITT high-level language).
• Handled JITC Certification testing for the U.S. Military in 2004.

Bachelor'S, Computer Science

Associate Of Arts (Aa), Computer Science