Todd Grimm

Todd Grimm Email and Phone Number

Project Manager at CallMiner @ Florida Gulf Coast University
Fort Myers, Florida, United States
Todd Grimm's Location
Fort Myers, Florida, United States, United States
Todd Grimm's Contact Details

Todd Grimm personal email

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Todd Grimm phone numbers

About Todd Grimm

Technically sophisticated Project Manager with solid project management and consulting experience across diverse landscapes. Proven success in desktop analytics, data manipulation, and software integration with expertise in call recording, productivity enhancement, and performance and workforce management. Skilled trainer and leader; delivers lucrative results within tight deadlines and cramped budgets for enterprise projects. Collaborative communicator with technical oversight talents and the ability to delegate tasks, prioritize workflow, and maintain strong attention to detail.

Todd Grimm's Current Company Details
Florida Gulf Coast University

Florida Gulf Coast University

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Project Manager at CallMiner
Fort Myers, Florida, United States
Todd Grimm Work Experience Details
  • Florida Gulf Coast University
    Florida Gulf Coast University
    Fort Myers, Florida, United States
  • Callminer
    Project Manager
    Callminer Jun 2018 - Present
    Waltham, Ma, Us
  • Alipro
    Program Manager/Consultant
    Alipro Sep 2017 - May 2018
    Peoria, Illinois, Us
    Managing and consulting Caterpillar on "Reduced Purchased Material" cost saving project by evaluating 300+ suppliers with approximately $2.6 billion spend over 2018 and 2019 using a phased rollout approach.Developing a 2 year strategy to aggregate a minimum 10% cost savings on all suppliers through better negotiations.Consulting Caterpillar to improve sustainable cost reduction capabilities.Assisting with improving supplier relationships.Assisting with creating a repeatable process to implement reduced purchased materials through all of Caterpillar.Managing and controlling negotiation timelines using Primavera.Creating executive reporting dashboard and project status with the use of Tableau.
  • Verint
    Enterprise Project Manager
    Verint Apr 2010 - Aug 2017
    Melville, New York, Us
    Technically sophisticated Enterprise Program Manager with solid project management and consulting experience across diverse landscapes. Proven success in desktop analytics, data manipulation, and software integration with expertise in call recording, productivity enhancement, and performance and workforce management. Skilled trainer and leader; delivers lucrative results on schedule and within budget. Collaborative communicator with technical oversight talents and the ability to delegate tasks, prioritize workflow, and maintain strong attention to detail. Key Projects: Large Insurance Company - Back Office & Contact Center: Spearheaded a $15M project spanning over 20 back office and contact center environments within the largest, global insurance company. Executed a 3-year, phased rollout of Desktop Analytics, Forecasting and Scheduling, Quality Monitoring and Recording, Productivity, Performance Management Scorecards, and Speech Analytics. Multiple accounts, Back Office Projects: Managed the client relationship of a high-volume insurance company; directed and executed continuous projects for multiple, back office environments. Extremely skilled in designing and implementing external data feeds for back office data.
  • Northern Trust
    Senior Project Manager
    Northern Trust Aug 2009 - Apr 2010
    Chicago, Illinois, Us
    Senior Project Manager, 9/2009 – 4/2010Delivered services and achieved customer goals and objectives through strategic workflow management. Coordinated and led cross-functional teams in migration services, promoting continuous improvement. Served as the primary customer contact; aligned negotiated contracts with business priorities, securing competitive financial terms and conditions. Prepared proposals, business plans, proposal work statements and specifications, and operating budgets. Key Projects: MON/Sonet OPTIMAN: Decommissioned “Dark Fiber”, saving $20K per month. Oversaw project scope, including the migration of multiple DS3 and T1 voice and data circuits from the current Sonet Ring over to the newly installed MON ring.  Cisco Router & Switch Compliance: Championed high profile project, successfully remediating 1000+ routers and switches in collaboration with an offshore team; maintained accuracy, delivered within tight deadlines, and achieved 100% security audit compliance.
  • Maron Structure Technologies
    Project Manager
    Maron Structure Technologies Aug 2008 - Sep 2009
    Niles, Illinois, Us
    Managed the technical scope of large-scale projects, identifying potential crises and devising contingency plans. Set milestones and tracked the progress of each project, providing accurate assessments along the way. Increased efficiency and enhanced client satisfaction by implementing complex, project-based processes. Created and arranged the plan for moving technical solutions to final client hand-off, delivering results effectively, efficiently, and according to plan. Drafted reports and loaded and configured demonstration data and systems. Developed and distributed progress reports, requirements documentation, and presentations. Key Projects: Blue Cross & Blue Shield of Illinois: Advised and consulted the voice system migration from Avaya to Cisco. Presented risks, features, and recommendations through technical documentation and presentations. Trained end users in Cisco operation, increasing user friendliness and minimizing technical glitches.  IP Telephony- New World Van Lines: Managed 12 nationwide installations and flash cutovers, coordinating the procurement, extensive database collection, end-user training, and co-location infrastructure installation. Customized cisco routers, switches, and call manager, securing a 5-year, $1M managed services contract.
  • Sayers
    Project Manager
    Sayers Nov 2005 - Aug 2008
    Vernon Hills, Il, Us
    Converted 30+ iPass pilot projects into long-term contracts, increasing profits by 50%. Designed and distributed training documents in conjunction with live training sessions for all end-users. Utilized excellent troubleshooting proficiencies to resolve customer issues. Recognized by management and peers for continued excellence in leadership, project implementation, and synergistic work ethic, earing the “Employee of the Year” Award in 2007.Key Projects: iPass Upgrade at Northern Trust: Created a custom iPass dialer to work flawlessly with NTRS Single Sign-On; interfaced with executives and employees, effectively communicating and rolling out comprehensive training.

Todd Grimm Skills

Project Management Crm Cross Functional Team Leadership Process Improvement Program Management Integration Management Consulting Business Analysis Leadership Managed Services Sdlc Professional Services Business Process Improvement Training Software Project Management Back Office Telecommunications Strategy Security Relationship Management Ms Project Project Planning Budgets Budgeting Customer Relationship Management Software Development Life Cycle Application Configuration Technical Enablement Scopes Of Work Data Manipulation Data Mining Mentoring Enterprise Software Vendor Management Software As A Service Infrastructure Change Management Smartsheet Business Intelligence Analytics Salesforce.com Tableau Agile Methodologies Team Leadership Requirements Analysis Scope Management Project Management Office Speech Analytics

Todd Grimm Education Details

  • Devry University
    Devry University
    Project Management
  • Itt Technical Institute
    Itt Technical Institute
    Technical Management

Frequently Asked Questions about Todd Grimm

What company does Todd Grimm work for?

Todd Grimm works for Florida Gulf Coast University

What is Todd Grimm's role at the current company?

Todd Grimm's current role is Project Manager at CallMiner.

What is Todd Grimm's email address?

Todd Grimm's email address is to****@****ast.net

What is Todd Grimm's direct phone number?

Todd Grimm's direct phone number is (800) 483*****

What schools did Todd Grimm attend?

Todd Grimm attended Devry University, Itt Technical Institute.

What are some of Todd Grimm's interests?

Todd Grimm has interest in Family, Web Design, Children, Project Management, New Technology, Outdoors, Reading, Sports.

What skills is Todd Grimm known for?

Todd Grimm has skills like Project Management, Crm, Cross Functional Team Leadership, Process Improvement, Program Management, Integration, Management, Consulting, Business Analysis, Leadership, Managed Services, Sdlc.

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