Todd James Email and Phone Number

As the wireless store manager my responsibilities include, the ability to inspire, coach and develop team members, drive sales and ensure our clients always have an exceptional experience.It is my responsibility to make sure that the location always looks good, runs smoothly, supports our brands and meets its goals. I always lead by example and always create an environment where team members feel valued, can grow, and function well as a team.

Presidents Gold Club Member for 7 Years (Top 30 of 400 in Audit Scores, Goal Achievement and Top Performance)Relevant Sales Experiences and Developed CompetenciesManagement Responsibilities• Overseeing and providing leadership for a team of 10 managers and the performance of 70 staff.• Recruit, hire and develop and retain high quality management team. Trained managers to effectively communicate with vendors, industry professionals and customers to ensure a high quality of service.• Trained, developed and provided ongoing feedback, motivating and coaching on delivering a high quality customer experience• Participated and established training programs for the development of managers and employees.• Ability to establish and maintain an annual budget, control costs and increase profitability.• Understanding, creating, and enforcing of work place safety procedures.• Ensure that the opening, closing, safety, hygiene, daily procedures and security of the business are done accurately and efficiently.• Reviewing resumes, interviewing, hiring and orientation of new employees.• Written evaluation and performance review of managers.• Plan, development and implementation of marketing, promotions and events.• Inventory controls, accounting, selection and merchandising• Preparation and execution of reports for daily accountingQualifications• Expert in Customer Satisfaction and loyalty.• Positive, enthusiastic, and self-motivated leader.• Participated in training programs for the development of managers and employees.• Ability to establish a budget, control costs, and increase profits.• Profound ability to train, evaluate and motivate employees.• Effective organizer and communicator.• Excellent written, verbal and interpersonal skills.• Understanding, creating, and enforcing of work place safety procedures.