Todd M. Noftall Cha Email and Phone Number
Todd M. Noftall Cha personal email
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I am a Regional Services Manager with BWH Hotels 🏨.I have the great pleasure of working with incredibly passionate and hospitality focused partners and supporting amazing hotels across Eastern Canada (Ontario, Quebec, Nova Scotia, New Brunswick and Newfoundland).I believe in leading by example and being the model for the kind of service, and the kind of Team Member, that we need to be successful. I am a Service, Operations and Standards specialist with over 25 years of experience in the hospitality industry.An advocate for great guest service. Creating memorable experiences and making personal connections are the foundation stones of my Customer Service philosophy.🔍 🆂🅿🅴🅲🅸🅰🅻🆃🅸🅴🆂🔆 Hotel Operations🔆 Leader | Mentor🔆 Bridge Builder | Team Builder🔆 Proactive & Participatory Customer Service 🔆 Guest Relationship Building🔆 Employee Development🔆 Excellent Communication Skills✅ 🅺🅴🆈 🅲🅾🅼🅿🅴🆃🅴🅽🅲🅸🅴🆂➡️ Problem Solving | Conflict Resolution➡️ Customer Relationship Management (CRM)➡️ Task Focused | Time Management ➡️ Rooms Operations | F & B Management➡️ Yield Management | Revenue Management➡️ Sales | STR Reports | Marketvision ➡️ Virtual Communications➡️ OnQ | PMS | FOSSE | GRO | Sales Force | Tableau | Micros | Microsoft Office 🏨 🅷🅾🆃🅴🅻🆂1️⃣ Best Western Hotels & Resorts 🔵 Best Western, Best Western Plus, Best Western Premier, GLo, Executive Residency, Aiden2️⃣ Hilton Worldwide ⚫ Hilton Garden Inn, Hampton Inn, Homewood, Home2, TRU, 3️⃣ Marriott International 🔴 Residence Inn, Marriott Hotels & Resorts, JW Marriott4️⃣ Choice Hotels 🟠 Comfort Inn & Suites, Quality Inn, Clarion
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Regional Services Manager (On, Qc, Ns, Nb, Nf)Bwh HotelsToronto, On, Ca -
Regional Services Manager (On, Qc, Ns, Nb, Nf)Bwh Hotels Dec 2021 - Present -
Consultant - Hotel Operations & Standards SpecialistS.O.S. Service Operations Standards Jun 2020 - PresentOperational Optimization, Hotel Inspections & Evaluations, Standards Compliance Review, Proactive Customer Service -
ConsultantSensors Quality Management Inc. Sep 2021 - Nov 2021Toronto, Ontario, CaWorked with Deloitte BOS (LRA) to conduct hotel audits and inspections for Choice Hotels branded properties. -
Virtual Instructor - Hotel Operations ManagementGeorge Brown College Jan 2021 - Apr 2021Toronto, Ontario, Ca -
Moderator - The Speaker SeriesGeorge Brown College Apr 2020 - Aug 2020Toronto, Ontario, CaI moderated weekly virtual discussions with Hospitality Industry leaders and professionals for students of the George Brown Hospitality and Event Planning Programs. I asked questions and helped to direct the conversation, and with the assistance of some students who prepared questions each week, to stimulate thoughtful discussion and help educate those students in attendance. -
Quality Assurance Manager - Focused Service & Suite HotelsHilton Jan 2020 - Jun 2020Mclean, Va, UsPerform Quality Assurance evaluations for the Select Service and All-Suites Hilton Brands in Eastern Canada (ON, QC, NS, NB, PEI, NFLD) Hilton Garden Inn, Hampton Inn, Hampton Inn & Suites, Homewood Suites, Home2 Suites, Embassy Suites and TruResponsibilities include reviewing brand standard compliance, QA, brand protocol, procedures, and Improvement PlannersFluent in multi brand standards, protocol, evaluations, and operating cultures -
General ManagerHilton Garden Inn Nov 2011 - Dec 2019Mclean, Virginia, UsCertificate of Excellence Award Winner 2011 to 2019 (9 Years in a row)Winner of the 2015 Trip Advisor Hall of Fame Award -
Hilton Garden Inn General Manager Advisory Council (2 Year Term)Hilton Garden Inn Jan 2013 - Jan 2015Mclean, Virginia, UsCollaborated with Hilton Garden Inn Brand leadership to discuss, review and implement new procedures and brand initiatives. As a part of this council I worked with Hilton’s Product Innovation Team to create a standardized Food & Beverage program (menu layouts and offerings) for all Canadian Hilton Garden Inn properties -
Director Of RoomsHilton Garden Inn Sep 2008 - Oct 2011Mclean, Virginia, Us -
Assistant General ManagerResidence Inn Feb 2007 - Sep 2008Us -
Night ManagerMarriott Hotels Feb 2005 - Feb 2007Bethesda, Maryland, Us -
Restaurant & Lounge ManagerMarriott Hotels Nov 2002 - Feb 2005Bethesda, Maryland, Us -
Restaurant Manager | Restaurant Supervisor | Bartender | Server | Banquets | Room ServiceMarriott Hotels Jul 1995 - Nov 2002Bethesda, Maryland, UsAttained multiple food and beverage positions through upward advancement.
Todd M. Noftall Cha Skills
Todd M. Noftall Cha Education Details
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Cornell UniversityHospitality Management -
Florida Atlantic University - College Of BusinessHospitality & Tourism Management -
University Of TorontoProfessional Certificate - Communication Strategies For A Virtual Age -
University Of MichiganProfessional Certificate - Leading Teams -
Northwestern UniversityAnd Negotiation -
University Of Virginia Darden School Of BusinessProfessional Certificate - Fundamentals Of Project Planning And Management
Frequently Asked Questions about Todd M. Noftall Cha
What company does Todd M. Noftall Cha work for?
Todd M. Noftall Cha works for Bwh Hotels
What is Todd M. Noftall Cha's role at the current company?
Todd M. Noftall Cha's current role is Regional Services Manager (ON, QC, NS, NB, NF).
What is Todd M. Noftall Cha's email address?
Todd M. Noftall Cha's email address is to****@****ail.com
What schools did Todd M. Noftall Cha attend?
Todd M. Noftall Cha attended Cornell University, Florida Atlantic University - College Of Business, University Of Toronto, University Of Michigan, Northwestern University, University Of Virginia Darden School Of Business.
What skills is Todd M. Noftall Cha known for?
Todd M. Noftall Cha has skills like Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Hotels, Rooms Division, Yield Management, Food And Beverage, Revenue Analysis, Restaurants, Banquets, Customer Satisfaction.
Who are Todd M. Noftall Cha's colleagues?
Todd M. Noftall Cha's colleagues are Carolyn Tzen, David Hirschberg, Chiara Tamburello, Stephen Wexler, Barbara Wexler.
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