Todd M. Noftall Cha

Todd M. Noftall Cha Email and Phone Number

Regional Services Manager (ON, QC, NS, NB, NF) @ BWH Hotels
Toronto, ON, CA
Todd M. Noftall Cha's Location
Toronto, Ontario, Canada, Canada
Todd M. Noftall Cha's Contact Details

Todd M. Noftall Cha personal email

About Todd M. Noftall Cha

I am a Regional Services Manager with BWH Hotels 🏨.I have the great pleasure of working with incredibly passionate and hospitality focused partners and supporting amazing hotels across Eastern Canada (Ontario, Quebec, Nova Scotia, New Brunswick and Newfoundland).I believe in leading by example and being the model for the kind of service, and the kind of Team Member, that we need to be successful. I am a Service, Operations and Standards specialist with over 25 years of experience in the hospitality industry.An advocate for great guest service. Creating memorable experiences and making personal connections are the foundation stones of my Customer Service philosophy.🔍 🆂🅿🅴🅲🅸🅰🅻🆃🅸🅴🆂🔆 Hotel Operations🔆 Leader | Mentor🔆 Bridge Builder | Team Builder🔆 Proactive & Participatory Customer Service 🔆 Guest Relationship Building🔆 Employee Development🔆 Excellent Communication Skills✅ 🅺🅴🆈 🅲🅾🅼🅿🅴🆃🅴🅽🅲🅸🅴🆂➡️ Problem Solving | Conflict Resolution➡️ Customer Relationship Management (CRM)➡️ Task Focused | Time Management ➡️ Rooms Operations | F & B Management➡️ Yield Management | Revenue Management➡️ Sales | STR Reports | Marketvision ➡️ Virtual Communications➡️ OnQ | PMS | FOSSE | GRO | Sales Force | Tableau | Micros | Microsoft Office 🏨 🅷🅾🆃🅴🅻🆂1️⃣ Best Western Hotels & Resorts 🔵 Best Western, Best Western Plus, Best Western Premier, GLo, Executive Residency, Aiden2️⃣ Hilton Worldwide ⚫ Hilton Garden Inn, Hampton Inn, Homewood, Home2, TRU, 3️⃣ Marriott International 🔴 Residence Inn, Marriott Hotels & Resorts, JW Marriott4️⃣ Choice Hotels 🟠 Comfort Inn & Suites, Quality Inn, Clarion

Todd M. Noftall Cha's Current Company Details
BWH Hotels

Bwh Hotels

View
Regional Services Manager (ON, QC, NS, NB, NF)
Toronto, ON, CA
Website:
bwh.com
Employees:
6
Todd M. Noftall Cha Work Experience Details
  • Bwh Hotels
    Regional Services Manager (On, Qc, Ns, Nb, Nf)
    Bwh Hotels
    Toronto, On, Ca
  • Bwh Hotels
    Regional Services Manager (On, Qc, Ns, Nb, Nf)
    Bwh Hotels Dec 2021 - Present
  • S.O.S. Service Operations Standards
    Consultant - Hotel Operations & Standards Specialist
    S.O.S. Service Operations Standards Jun 2020 - Present
    Operational Optimization, Hotel Inspections & Evaluations, Standards Compliance Review, Proactive Customer Service
  • Sensors Quality Management Inc.
    Consultant
    Sensors Quality Management Inc. Sep 2021 - Nov 2021
    Toronto, Ontario, Ca
    Worked with Deloitte BOS (LRA) to conduct hotel audits and inspections for Choice Hotels branded properties.
  • George Brown College
    Virtual Instructor - Hotel Operations Management
    George Brown College Jan 2021 - Apr 2021
    Toronto, Ontario, Ca
  • George Brown College
    Moderator - The Speaker Series
    George Brown College Apr 2020 - Aug 2020
    Toronto, Ontario, Ca
    I moderated weekly virtual discussions with Hospitality Industry leaders and professionals for students of the George Brown Hospitality and Event Planning Programs. I asked questions and helped to direct the conversation, and with the assistance of some students who prepared questions each week, to stimulate thoughtful discussion and help educate those students in attendance.
  • Hilton
    Quality Assurance Manager - Focused Service & Suite Hotels
    Hilton Jan 2020 - Jun 2020
    Mclean, Va, Us
    Perform Quality Assurance evaluations for the Select Service and All-Suites Hilton Brands in Eastern Canada (ON, QC, NS, NB, PEI, NFLD) Hilton Garden Inn, Hampton Inn, Hampton Inn & Suites, Homewood Suites, Home2 Suites, Embassy Suites and TruResponsibilities include reviewing brand standard compliance, QA, brand protocol, procedures, and Improvement PlannersFluent in multi brand standards, protocol, evaluations, and operating cultures
  • Hilton Garden Inn
    General Manager
    Hilton Garden Inn Nov 2011 - Dec 2019
    Mclean, Virginia, Us
    Certificate of Excellence Award Winner 2011 to 2019 (9 Years in a row)Winner of the 2015 Trip Advisor Hall of Fame Award
  • Hilton Garden Inn
    Hilton Garden Inn General Manager Advisory Council (2 Year Term)
    Hilton Garden Inn Jan 2013 - Jan 2015
    Mclean, Virginia, Us
    Collaborated with Hilton Garden Inn Brand leadership to discuss, review and implement new procedures and brand initiatives. As a part of this council I worked with Hilton’s Product Innovation Team to create a standardized Food & Beverage program (menu layouts and offerings) for all Canadian Hilton Garden Inn properties
  • Hilton Garden Inn
    Director Of Rooms
    Hilton Garden Inn Sep 2008 - Oct 2011
    Mclean, Virginia, Us
  • Residence Inn
    Assistant General Manager
    Residence Inn Feb 2007 - Sep 2008
    Us
  • Marriott Hotels
    Night Manager
    Marriott Hotels Feb 2005 - Feb 2007
    Bethesda, Maryland, Us
  • Marriott Hotels
    Restaurant & Lounge Manager
    Marriott Hotels Nov 2002 - Feb 2005
    Bethesda, Maryland, Us
  • Marriott Hotels
    Restaurant Manager | Restaurant Supervisor | Bartender | Server | Banquets | Room Service
    Marriott Hotels Jul 1995 - Nov 2002
    Bethesda, Maryland, Us
    Attained multiple food and beverage positions through upward advancement.

Todd M. Noftall Cha Skills

Hospitality Industry Hotel Management Hospitality Hospitality Management Hotels Rooms Division Yield Management Food And Beverage Revenue Analysis Restaurants Banquets Customer Satisfaction Pre Opening Team Building Front Office Resorts Tourism Catering Team Leadership Staff Development Opening Hotels Guest Service Management Micros Employee Training Leadership Development Property Management Systems Lodging Social Media Hotel Booking Onq Menu Development Rooms Division Management Pre Opening Experience Restaurant Management Marketing Strategy Onq R&i Training P&l Management P&l Financial Management Menu Costing Beverage Costing Marketing Marsha Supplier Sourcing Teaching Business Strategy Communication Customer Service Leadership Presentation Skills

Todd M. Noftall Cha Education Details

  • Cornell University
    Cornell University
    Hospitality Management
  • Florida Atlantic University - College Of Business
    Florida Atlantic University - College Of Business
    Hospitality & Tourism Management
  • University Of Toronto
    University Of Toronto
    Professional Certificate - Communication Strategies For A Virtual Age
  • University Of Michigan
    University Of Michigan
    Professional Certificate - Leading Teams
  • Northwestern University
    Northwestern University
    And Negotiation
  • University Of Virginia Darden School Of Business
    University Of Virginia Darden School Of Business
    Professional Certificate - Fundamentals Of Project Planning And Management

Frequently Asked Questions about Todd M. Noftall Cha

What company does Todd M. Noftall Cha work for?

Todd M. Noftall Cha works for Bwh Hotels

What is Todd M. Noftall Cha's role at the current company?

Todd M. Noftall Cha's current role is Regional Services Manager (ON, QC, NS, NB, NF).

What is Todd M. Noftall Cha's email address?

Todd M. Noftall Cha's email address is to****@****ail.com

What schools did Todd M. Noftall Cha attend?

Todd M. Noftall Cha attended Cornell University, Florida Atlantic University - College Of Business, University Of Toronto, University Of Michigan, Northwestern University, University Of Virginia Darden School Of Business.

What skills is Todd M. Noftall Cha known for?

Todd M. Noftall Cha has skills like Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Hotels, Rooms Division, Yield Management, Food And Beverage, Revenue Analysis, Restaurants, Banquets, Customer Satisfaction.

Who are Todd M. Noftall Cha's colleagues?

Todd M. Noftall Cha's colleagues are Carolyn Tzen, David Hirschberg, Chiara Tamburello, Stephen Wexler, Barbara Wexler.

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