Todd M. Noftall Cha
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Todd M. Noftall Cha Email & Phone Number

Regional Services Manager (ON, QC, NS, NB, NF) at BWH Hotels
Location: Toronto, Ontario, Canada 14 work roles 6 schools
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Role
Regional Services Manager (ON, QC, NS, NB, NF)
Location
Toronto, Ontario, Canada
Company size

Who is Todd M. Noftall Cha? Overview

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Quick answer

Todd M. Noftall Cha is listed as Regional Services Manager (ON, QC, NS, NB, NF) at BWH Hotels, a company with 6 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Todd M. Noftall Cha.

Todd M. Noftall Cha previously worked as Consultant - Hotel Operations & Standards Specialist at S.O.S. Service Operations Standards and Consultant at Sensors Quality Management Inc.. Todd M. Noftall Cha holds Certificate, Hospitality Management from Cornell University.

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BWH Hotels

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Profile bio

About Todd M. Noftall Cha

I am a Regional Services Manager with BWH Hotels 🏨.I have the great pleasure of working with incredibly passionate and hospitality focused partners and supporting amazing hotels across Eastern Canada (Ontario, Quebec, Nova Scotia, New Brunswick and Newfoundland).I believe in leading by example and being the model for the kind of service, and the kind of Team Member, that we need to be successful. I am a Service, Operations and Standards specialist with over 25 years of experience in the hospitality industry.An advocate for great guest service. Creating memorable experiences and making personal connections are the foundation stones of my Customer Service philosophy.🔍 🆂🅿🅴🅲🅸🅰🅻🆃🅸🅴🆂🔆 Hotel Operations🔆 Leader | Mentor🔆 Bridge Builder | Team Builder🔆 Proactive & Participatory Customer Service 🔆 Guest Relationship Building🔆 Employee Development🔆 Excellent Communication Skills✅ 🅺🅴🆈 🅲🅾🅼🅿🅴🆃🅴🅽🅲🅸🅴🆂➡️ Problem Solving | Conflict Resolution➡️ Customer Relationship Management (CRM)➡️ Task Focused | Time Management ➡️ Rooms Operations | F & B Management➡️ Yield Management | Revenue Management➡️ Sales | STR Reports | Marketvision ➡️ Virtual Communications➡️ OnQ | PMS | FOSSE | GRO | Sales Force | Tableau | Micros | Microsoft Office 🏨 🅷🅾🆃🅴🅻🆂1️⃣ Best Western Hotels & Resorts 🔵 Best Western, Best Western Plus, Best Western Premier, GLo, Executive Residency, Aiden2️⃣ Hilton Worldwide ⚫ Hilton Garden Inn, Hampton Inn, Homewood, Home2, TRU, 3️⃣ Marriott International 🔴 Residence Inn, Marriott Hotels & Resorts, JW Marriott4️⃣ Choice Hotels 🟠 Comfort Inn & Suites, Quality Inn, Clarion

Listed skills include Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, and 46 others.

Current workplace

Todd M. Noftall Cha's current company

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BWH Hotels
Bwh Hotels
Regional Services Manager (ON, QC, NS, NB, NF)
Toronto, ON, CA
Website
Employees
6
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14 roles

Todd M. Noftall Cha work experience

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Regional Services Manager (On, Qc, Ns, Nb, Nf)

Toronto, ON, CA

Regional Services Manager (On, Qc, Ns, Nb, Nf)

Current
Dec 2021 - Present

Consultant - Hotel Operations & Standards Specialist

Current

Operational Optimization, Hotel Inspections & Evaluations, Standards Compliance Review, Proactive Customer Service

Jun 2020 - Present

Consultant

Toronto, Ontario, CA

Worked with Deloitte BOS (LRA) to conduct hotel audits and inspections for Choice Hotels branded properties.

Sep 2021 - Nov 2021

Virtual Instructor - Hotel Operations Management

Toronto, Ontario, CA

Jan 2021 - Apr 2021

Moderator - The Speaker Series

Toronto, Ontario, CA

I moderated weekly virtual discussions with Hospitality Industry leaders and professionals for students of the George Brown Hospitality and Event Planning Programs. I asked questions and helped to direct the conversation, and with the assistance of some students who prepared questions each week, to stimulate thoughtful discussion and help educate those.

Apr 2020 - Aug 2020

Quality Assurance Manager - Focused Service & Suite Hotels

Mclean, VA, US

Perform Quality Assurance evaluations for the Select Service and All-Suites Hilton Brands in Eastern Canada (ON, QC, NS, NB, PEI, NFLD) Hilton Garden Inn, Hampton Inn, Hampton Inn & Suites, Homewood Suites, Home2 Suites, Embassy Suites and TruResponsibilities include reviewing brand standard compliance, QA, brand protocol, procedures, and Improvement.

Jan 2020 - Jun 2020

General Manager

Mclean, Virginia, US

Certificate of Excellence Award Winner 2011 to 2019 (9 Years in a row)Winner of the 2015 Trip Advisor Hall of Fame Award

Nov 2011 - Dec 2019

Hilton Garden Inn General Manager Advisory Council (2 Year Term)

Mclean, Virginia, US

Collaborated with Hilton Garden Inn Brand leadership to discuss, review and implement new procedures and brand initiatives. As a part of this council I worked with Hilton’s Product Innovation Team to create a standardized Food & Beverage program (menu layouts and offerings) for all Canadian Hilton Garden Inn properties

Jan 2013 - Jan 2015

Restaurant & Lounge Manager

Bethesda, Maryland, US

Nov 2002 - Feb 2005

Restaurant Manager | Restaurant Supervisor | Bartender | Server | Banquets | Room Service

Bethesda, Maryland, US

Attained multiple food and beverage positions through upward advancement.

Jul 1995 - Nov 2002
Team & coworkers

Colleagues at BWH Hotels

Other employees you can reach at bwh.com. View company contacts for 6 employees →

6 education records

Todd M. Noftall Cha education

Certificate, Hospitality Management

Cornell University

Certificate, Hospitality & Tourism Management

Florida Atlantic University - College Of Business

Professional Certificate - Communication Strategies For A Virtual Age

University Of Toronto

Professional Certificate - Leading Teams

University Of Michigan

Professional Certificate - High Performance Collaboration: Leadership, Teamwork, And Negotiation

Northwestern University

Professional Certificate - Fundamentals Of Project Planning And Management

University Of Virginia Darden School Of Business
FAQ

Frequently asked questions about Todd M. Noftall Cha

Quick answers generated from the profile data available on this page.

What company does Todd M. Noftall Cha work for?

Todd M. Noftall Cha works for BWH Hotels.

What is Todd M. Noftall Cha's role at BWH Hotels?

Todd M. Noftall Cha is listed as Regional Services Manager (ON, QC, NS, NB, NF) at BWH Hotels.

Where is Todd M. Noftall Cha based?

Todd M. Noftall Cha is based in Toronto, Ontario, Canada while working with BWH Hotels.

What companies has Todd M. Noftall Cha worked for?

Todd M. Noftall Cha has worked for Bwh Hotels, S.O.S. Service Operations Standards, Sensors Quality Management Inc., George Brown College, and Hilton.

Who are Todd M. Noftall Cha's colleagues at BWH Hotels?

Todd M. Noftall Cha's colleagues at BWH Hotels include David Hirschberg, Barbara Wexler, Stephen Wexler, Carolyn Tzen, and Chiara Tamburello.

How can I contact Todd M. Noftall Cha?

You can use AeroLeads to view verified contact signals for Todd M. Noftall Cha at BWH Hotels, including work email, phone, and LinkedIn data when available.

What schools did Todd M. Noftall Cha attend?

Todd M. Noftall Cha holds Certificate, Hospitality Management from Cornell University.

What skills is Todd M. Noftall Cha known for?

Todd M. Noftall Cha is listed with skills including Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Hotels, Rooms Division, Yield Management, and Food And Beverage.

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