Todd Sharp Email & Phone Number
@lcec.net
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Who is Todd Sharp? Overview
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Todd Sharp is listed as Customer Experience/Call Center Leader at LCEC, a company with 232 employees, based in Fort Myers, Florida, United States. AeroLeads shows a work email signal at lcec.net and a matched LinkedIn profile for Todd Sharp.
Todd Sharp previously worked as Supervisor at Lcec and Supervisor at Sony Electronics. Todd Sharp holds Bachelor Of Science (B.S.), Business Administration from Central Michigan University.
Email format at LCEC
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AeroLeads found 1 current-domain work email signal for Todd Sharp. Compare company email patterns before reaching out.
About Todd Sharp
An accomplished Customer Experience and Call Center Leader with extensive background in managing call center operations and improvements. Outstanding track record in meeting deadlines and achieving business goals in a dynamic fast-paced environment while managing all aspects of team leadership, customer service, and technical support. Experienced in presenting weekly and monthly operational reviews including performance metrics and project status reports. Proficient in Microsoft Office (Word, Excel, Powerpoint).Specialities Include: Team Management, Offshore Team Management, Customer Satisfaction Enhancement, Project Management, Cross-functional Team Management, Vendor Management, and Process Management.
Listed skills include Call Centers, Cross Functional Team Leadership, Process Improvement, Customer Satisfaction, and 19 others.
Todd Sharp's current company
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Todd Sharp work experience
A career timeline built from the work history available for this profile.
Supervisor
Led team of Senior Quality Analysts to achieve operational Key Performance Indicators around customer satisfaction, efficiency, and cost reduction through data analysis and interdepartmental collaboration. Developed action plans based on findings. Effectively managed and prioritized multiple lines of business, each with their own challenges or projects..
Senior Quality Analyst
Identified areas of opportunity to improve operational Key Performance Indicators through data analysis and call monitoring. Developed action plans based on findings. Collaborated with various departments to ensure agents had correct and complete information available to them. Validated agent compliance of procedures and ensured correct information was.
Call Center Representative
Took ownership of each call to problem solve, ensure resolution and customer satisfaction. Functioned as a mentor for new agents.
Colleagues at LCEC
Other employees you can reach at lcec.net. View company contacts for 232 employees →
Christy Fields
Colleague at Lcec
Cape Coral Metropolitan Area, United States
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KM
Kenneth Miller
Colleague at Lcec
United States, United States
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PB
Patrick Bowles
Colleague at Lcec
North Fort Myers, Florida, United States, United States
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FR
Faizan Raja
Colleague at Lcec
Delhi, India, India
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CD
Can Demirbas
Colleague at Lcec
Naples, Florida, United States, United States
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CF
Christine Foran
Colleague at Lcec
Mansfield, Massachusetts, United States, United States
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SS
Sandra Salzman
Colleague at Lcec
Cape Coral, Florida, United States, United States
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SB
Saidida Battle
Colleague at Lcec
Fort Myers, Florida, United States, United States
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NG
Nellie Garza
Colleague at Lcec
Lovington, New Mexico, United States, United States
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JM
Jo Mitchell
Colleague at Lcec
United States, United States
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Todd Sharp education
Frequently asked questions about Todd Sharp
Quick answers generated from the profile data available on this page.
What company does Todd Sharp work for?
Todd Sharp works for LCEC.
What is Todd Sharp's role at LCEC?
Todd Sharp is listed as Customer Experience/Call Center Leader at LCEC.
What is Todd Sharp's email address?
AeroLeads has found 1 work email signal at @lcec.net for Todd Sharp at LCEC.
Where is Todd Sharp based?
Todd Sharp is based in Fort Myers, Florida, United States while working with LCEC.
What companies has Todd Sharp worked for?
Todd Sharp has worked for Lcec and Sony Electronics.
Who are Todd Sharp's colleagues at LCEC?
Todd Sharp's colleagues at LCEC include Christy Fields, Kenneth Miller, Patrick Bowles, Faizan Raja, and Can Demirbas.
How can I contact Todd Sharp?
You can use AeroLeads to view verified contact signals for Todd Sharp at LCEC, including work email, phone, and LinkedIn data when available.
What schools did Todd Sharp attend?
Todd Sharp holds Bachelor Of Science (B.S.), Business Administration from Central Michigan University.
What skills is Todd Sharp known for?
Todd Sharp is listed with skills including Call Centers, Cross Functional Team Leadership, Process Improvement, Customer Satisfaction, Vendor Management, Customer Experience, Customer Service, and Project Management.
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