Todd Neumeyer Email & Phone Number

Wausau, Wisconsin Area

• Lead successful onsite project implementation teams for Verizon, Bank of America, US Bank, XEROX, AT&T, Bank of NY Mellon, SunTrust. Responsible for Software Installation, Customer Training, Documentation, Maintaining Project Schedules, and All Site Operations.• Effectively managed all customer complaints onsite and remotely.• Actively tested all new code releases, ensuring Quality Assurance and Product Functionality.• Actively participated in Job Training for New Associates on technical skills, customer service skills, and proper Implementation processes.• Provided onsite consultation and security recommendations to customer's production environment.• Maintain customer synergy by seeking to understand the problem; explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Supported and developed eight Oracle Applications for the Kellogg Company that was used by the Manufacturing and Financial Departments. • Analyzed and solved problems that could not be resolved by Helpdesk or Plant IS Coordinators• Capital Expenditure Control Application (CEC) modified the legacy load process and enhanced the error trapping with in PL/SQL Procedures to identify any possible future problems.• Eggo Plant Reporting System (EPR) which is running at 5 plants throughout the U.S. and consists of 24 Forms and 10 Reports. Identified unknown bugs and made recommendation and implemented numerous code modifications. Enhanced several screens using Developer 2000 and created database triggers that corrected the bugs.• Muncy Plant Reporting System (MPR) identified, recommended, tested, implemented necessary changes to existing Forms, PL/SQL Procedures, and Database Triggers.• Maintained and Supported all eight Atlas Support Team Applications.• Created on-demand reports and ad-hoc queries with the option of exporting the data to an Excel spreadsheet for our end-users.• Involved in the migration of our applications to DD6i.

Indianapolis, Indiana Area

• Converted COBOL programs to Oracle programs. Created tables by writing SQL*Loader file to load data from flat file to tables, created screens, created reports. • Interview end users to understand needs, design, got approvals, code, test and delivered products. • Involved in the creation of inquiry forms using Oracle Forms to access tables created. Utilized Developer 2000 to do various forms and reports.• Wrote UNIX scripts that automates FTP transfers with SQL code to import and export data to/from US Army Personnel Command servers at a given time. • Created SQL code to enable US Army personnel located at .gov and .mil domains to query database for soldier address information through web page.• Developed Unix scripts for Oracle DBA that automated routine maintenance procedures.• Maintained Legacy System.

Raf Molesworth, Uk

• System backups and system tuning.• Server and workstation configuration.• Maintain platform baseline.• Develop Unix/Window scripts that monitored system security and performance.• Installation of hardware and software.• Implementation and testing of new devices.• Maintain user accounts. • Troubleshoot end-user problems and maintain a support database.

Fort Hood, Tx

• The System Support Team at 3rd Signal Brigade managed all equipment used to support over 15,000 mobile subscribers. • Responsibilities included creating and setting up a Help Desk that managed troubleshooting and provided assistance to mobile telephone users. • Managed III Corps Mobile Subscriber Telephone Database by writing C programs and using dBase IV.

Computer Science, Raf Alconbury, Uk

Computer Programming, Computer Programming

Computer Science

Information Systems Technology Microcomputer Applications