Todd Panek

Todd Panek Email and Phone Number

Corporate Vice President @ New York Life Insurance Company
United States
Todd Panek's Location
United States, United States
About Todd Panek

I offer multi-faceted experience as a professional in the Operations Leadership field with a keen focus on relationship building, process improvements, and employee engagement to build high-performing teams. I successfully utilize my analytical skills, quick learning, and critical thinking to ensure proper guidelines and streamlining of operations. My attention to detail, solid work ethic, and passion assists my overall skill set with regard to the nuances of the field. I am a creative thinker with an innovative and strategic vision to how I approach my position with the decision-making ability to manage operations, analytics, and relationships as needed. A few examples of my successes in the field are below.

Todd Panek's Current Company Details
New York Life Insurance Company

New York Life Insurance Company

View
Corporate Vice President
United States
Website:
newyorklife.com
Employees:
31117
Todd Panek Work Experience Details
  • New York Life Insurance Company
    Corporate Vice President
    New York Life Insurance Company
    United States
  • New York Life Insurance Company
    Corporate Vice President
    New York Life Insurance Company Jul 2024 - Present
  • Panek Leadership Solutions
    Leadership Consultant
    Panek Leadership Solutions Jan 2022 - Present
    Syracuse, New York, United States
    Coaching For Leadership Success
  • Night Shift Radio
    Creator
    Night Shift Radio Jul 2020 - Present
    Syracuse, New York, United States
    I am the co-host of The SuperPodHeroCast, a Night Shift Radio podcast. We are guys with beers talking about movies with capes!Find us wherever you catch your pods.
  • Acr Health
    Board Chair
    Acr Health Jan 2020 - Jun 2024
    Syracuse, New York, United States
    I am proud to have served as a member of the Board of Directors of ACR Health, a not-for-profit, community-based organization providing an array of support services to individuals affected by a wide range of chronic diseases, including HIV/AIDS, with the goal of positive health outcomes.ACR Health's mission is to create healthy communities by opening doors to services that enhance the wellbeing of all.
  • The Hartford
    Director, Leave Management Products
    The Hartford Oct 2022 - Jul 2023
    I led a team of Product Managers developing our solutions for federal, state, municipal, and employer-sponsored Leave programs.
  • Healtheconnections
    Director Of Customer Support Services
    Healtheconnections Jul 2021 - Jan 2022
    Syracuse, New York, United States
    During my time as the Director of Customer Support Services, I led and developed comprehensive operations for a talented team of Help Desk Systems Support Specialists. My strong leadership skills allowed me to manage strategic vision and planning including cementing continuous improvement in collaboration with senior leadership. I built and maintained strong relationships with multiple departments and a diverse client base. I successfully implemented new workflows adding tracking and measurement of customer service and enhancing the client experience.
  • The Hartford
    Assistant Vice President
    The Hartford Sep 2019 - Jul 2021
    During my time as the Assistant Vice President for The Hartford, I managed a high functioning team to support leadership development and business unit success through a continuous improvement management system. I also worked directly with senior leadership for two business lines applying a continuous improvement system to support business strategic vision. I was recognized as an enterprise leader for diversity and inclusion strategic vision and employee resource groups.
  • The Hartford
    Deployment Lead
    The Hartford Feb 2019 - Sep 2019
    During my time as a Deployment Lead, I managed a talented and diverse team of Change Agents to better support comprehensive deployment of a continuous improvement management system. I also held direct responsibility for diagnostic, design, and deployment of strategic change management including leading efforts from the individual contributor level to the senior leadership level.
  • The Hartford
    Change Agent
    The Hartford Jun 2017 - Feb 2019
    During my time as a Change Agent, I coached leaders at all levels to support an organizational transformation as part of The Hartford’s business strategy.
  • The Hartford
    Director, Wc Claims
    The Hartford Jan 2016 - Jun 2017
    Syracuse, New York Area
    As a Director for ClaimPlus Northeast Workers Compensation Claims Center, I led the ClaimPlus organization delivering exceptional service to the largest Workers Compensation customers in The Hartford’s NE region. As part of the Center’s senior leadership team, drove a transformation of leadership culture resulting in increased employee engagement, robust talent development, and operational excellence. I created and implemented a comprehensive customer service strategy for the entire NE regional Claim center resulting in best-ever customer loyalty scores in the entire WC Claims organization.
  • The Hartford
    Director, Short Term Disability - Claim Practices
    The Hartford Jul 2012 - Jan 2016
    The Hartford
    As the Director of the Short-Term Disability Claim Practices and Strategy Group, I held direct responsibility for the development of claim handling standards for Short Term Disability (STD) Claims. I utilized strong relationship building to collaborate with key stakeholders and partners to develop and implement creative product and process solutions and improve claim outcomes and enhance the client experience. I also developed strategic product offerings in collaboration with external partners to meet marketplace needs. My strong understand of the field drove comprehensive contributions to technology enhancements to improve policyholder and claimant experiences.
  • The Hartford
    Assistant Director, National Claim Operations
    The Hartford May 2011 - Jul 2012
    Syracuse, Ny
    As an Assistant Director for the Group Benefits Claims Centralized Services Group, I successfully led the GBC Centralized Services organization responsible for daily operations and strategic initiatives. I also served as indirect leader of 60+ staff in 6 Claim locations. My strong work ethic and due diligence allowed me to be recognized as an effective leader able to manage change including the continued centralization of service operations as well as the transition of a variety of functions to an offshore vendor team.
  • The Hartford
    Assistant Director, Reporting & Analysis (Interim Role)
    The Hartford May 2010 - May 2011
    Syracuse, Ny
    As an Assistant Director for the Group Benefits Claims Centralized Services Group, I successfully led the GBC Centralized Services organization responsible for daily operations and strategic initiatives. I also served as indirect leader of 60+ staff in 6 Claim locations. My strong work ethic and due diligence allowed me to be recognized as an effective leader able to manage change including the continued centralization of service operations as well as the transition of a variety of functions to an offshore vendor team.
  • The Hartford
    Business Consultant, Reporting & Analysis
    The Hartford Aug 2008 - May 2010
    Syracuse, Ny
    As a Business Consultant and Interim Assistant Director for the Group Benefits Claims Reporting and Analysis Group, I successfully led a talented team through Group Benefits Claim organizational transformation while executing responsibilities and maintaining staff engagement and morale. I also refined existing operational measures and metrics to better support GB Claim objectives. My strong relationship building allowed me to partner with Data Warehouse leadership to improve the quality and access to GBC operational information. I also contributed to key initiatives related to the intersection of Operations and IT via subject matter expertise and critical analysis.
  • The Hartford
    Short Term Disability Team Leader
    The Hartford Sep 2006 - Jul 2008
    Syracuse, Ny
    As a Team Leader for Short Term Disability Claims Operations, I managed a wide variety of Ability Analysts to process STD claims and staffing intake call unit. I was also recognized as a leader in driving constructive partnerships and as a catalyst for positive change to foster an open environment to support substantive discussions.
  • The Hartford
    Short Term Disability Intake/Ability Analyst
    The Hartford Nov 2005 - Aug 2006
    Syracuse, Ny
    During my tenure as a Claim Analyst for Short Term Disability Claims, I owned a caseload of Short-Term Disability claims including risk management and delivery of exceptional customer service to claimants and policyholders.
  • Colonial Investigative Group
    Investigator
    Colonial Investigative Group 2003 - 2005
    Conducted all aspects of investigations on behalf of client insurance companies.
  • Wal-Mart Stores, Inc.
    Loss Prevention Manager
    Wal-Mart Stores, Inc. 2000 - 2002
    Responsible for executing Risk Control program in a 1.2 M sq. ft. distribution center with 1000 employees. Protection of company assets- people, facility and merchandise.
  • United States Air Force
    Law Enforcement / K-9 Handler
    United States Air Force 1996 - 2000
    Performed law enforcement and security operations on US Air Force installations worldwide. As an Explosive Detector Dog handler, protected USAF assets and people while deployed in the Persian Gulf, Republic of Korea, and the US. Domestically, provided Explosive Detector Dog support to the US Secret Service and US Department of State protecting the President, Vice-President, and foreign heads of state.

Todd Panek Skills

Claim Process Improvement Management Customer Service Claims Management Business Analysis Risk Management Team Leadership Change Management Disability Insurance Call Centers Life Insurance Program Management Data Analysis Conflict Resolution Strategic Leadership Organizational Effectiveness Private Investigations Enforcement Group Benefits Claims Call Center Lotus Notes

Todd Panek Education Details

  • Columbia College
    Columbia College
    Business Administration
  • Columbia College
    Columbia College
    Business Administration, Accounting
  • Community College Of The Air Force
    Community College Of The Air Force
    Criminal Justice

Frequently Asked Questions about Todd Panek

What company does Todd Panek work for?

Todd Panek works for New York Life Insurance Company

What is Todd Panek's role at the current company?

Todd Panek's current role is Corporate Vice President.

What is Todd Panek's email address?

Todd Panek's email address is tp****@****ons.org

What is Todd Panek's direct phone number?

Todd Panek's direct phone number is +131525*****

What schools did Todd Panek attend?

Todd Panek attended Columbia College, Columbia College, Community College Of The Air Force.

What skills is Todd Panek known for?

Todd Panek has skills like Claim, Process Improvement, Management, Customer Service, Claims Management, Business Analysis, Risk Management, Team Leadership, Change Management, Disability Insurance, Call Centers, Life Insurance.

Who are Todd Panek's colleagues?

Todd Panek's colleagues are Marc Cherubin, Fsa, Dan Pardy, Neha Kashyap, Plaze Jordan, John Paul, Blaise Weaver, Cesar Gomez.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.