Warehouse Technical Training Specialist
CurrentAs the lead trainer for warehouse selectors at SpartanNash, I am responsible for new hire training, because our warehouse team is responsible for selecting, shipment and delivery of over 40 million dollars of outbound freight to customers across three states on a daily basis.In addition to those responsibilities, I created and am leading the implementation of the first formal training program for new warehouse selectors at SpartanNash Grand Rapids distribution center. Since starting this program, selector efficiency has risen over 20-percent, and new hire retention has gone from 23% to 60%.The program was rolled out to 15-plus SpartanNash distribution centers early 2022.SpartanNash is the fifth-largest food distributor in the United States and a leading distributor of grocery products for U.S. military commissaries.