Building an internal Contract Resourcing Application with project cost forecasting and custom Gantt timeline

Built a Support Ticketing and Asset Management solution for a non-profit organization. The primary interface is a Model-Driven app, powered by 35 tables and 20 automations.

-Engaged with Fortune 500 and local clients to scope work, build proposals, and architect custom applications and workflow automations with a focus on responsive canvas app design.-Solutions I developed include: - Sales forecasting applications with large Dataverse tables - Company information and SharePoint document search Copilot - Company Asset catalog with maintenance history - Contractor Management (A lightweight HCM app for contractors) - Sales Credit Offer application with multi-level approvals and automated confirmations - Company term translation API / App including English, French, and Spanish terms - Timecard app - Company equipment survey and dashboard

-Provided Microsoft and CBRE with Power Platform solutions to improve visibility into custodial operations for the Microsoft Redmond Campus-Solutions I developed include:- Restroom Digital service log Canvas app with QR code scanning capability- Building consumables supply order and delivery application with warehouse invoicing and notifications- Building Health Indicator - Power BI Dashboard with weighted metrics to indicate custodial performance (facility team scorecards, customer complaints, restroom service, supply consumption, etc.)- Automated weekly and monthly reports for facilities executives

-Managed suitability and clearance pipeline for government cloud engineering personnel supporting high-security and air-gapped cloud environments developing forecasting models for headcount needs against major product milestones-Built and maintained a billet tracking Power App to manage compliance progress for 800+ staff-Automated several processes using Power Automate including trial code request and distribution, screening requests, weekly reporting of candidate progress-Supported ITAR and local government customers and internal engineering teams

-Scrum Master for 3 different teams (API, web app, and UX) supporting the platform roadmap for NBCNews.com, msnbc.com and TODAY.com-Single point of contact for all API output contracts, editorial features, video player integrations, SEO and analytics implementations, data migration and security compliance tasks, and bugs-Managed Agile projects through entire product lifecycle including formal approval, resource allocation, requirements validation, design, testing, production deployment, and end-user survey retrospectives-Facilitated several feed revenue streams by creating custom MRSS and JSON feed exports

-Supervised a 24/7 engineering support team responsible for health and uptime of network, server, and 20+ content publishing systems for multiple news brand sites including MSNBC.com, CNBC.com, and NBCSports.com-Led investigations of live site rendering and publishing issues for root cause analysis and coordinated resolution with DevOps team-Executed production code deployments and coordinated testing with developers-Created alert dashboards using Splunk which decreased system failure detection and resolution time from minutes to seconds and helped reach availability goals (downtime for msnbc.com and platform partner sites was less than 30 minutes per year)-Wrote an alert email generator in ASP for maintenance and outages which greatly diminished the time to awareness for affected groups-Built team SharePoint site into a comprehensive tool and support documentation portal-Created an onboarding/mentoring program and guides for new team members to ensure rapid assimilation and competence on night shift