Todd Selander Email & Phone Number

Mortgage, Consumer and Small Business Lending. NMLS: 823425. Ensure assigned branches are properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives. Lead in the selection of new personnel. Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter. Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback. Work with management to establish growth, sales and profit objectives. Implement strategies to achieve goals assigned to the branch as established in the region’s annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters. Consult with sales staff to establish specific sales and customer service goals; and provide results reports to staff. Conduct regularly scheduled sales and customer service meetings (at least monthly). Serve as an active member of the customer service team and be held accountable for branch sales and lending performance. Conduct “outside” sales and customer service calls on present and prospective customers within the branch office market area. Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff. Establish and confirm all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.) Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch. Monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank’s loan review processes. Demonstrate cooperative efforts in working with other departments and within own branch while encouraging similar behavior from staff. Actively participate in the community as a reflection of the bank’s goal for strong community involvement. Handle advertising and contribution requests. Integrate activities through communication with District Manager, Branch Administration, other management, etc. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion. Responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals.

Listed skills include Residential Mortgage Lending, Consumer And Small Business Lending, Notary Public, Ira Specialist, and 1 others.