Owned and operated two Napa Auto Parts locations. Empowered and motivated a team of two store managers, seven counter sales professionals, and twelve delivery personnel to provide superior service to wholesale and retail customers. Controlled all aspects of the business including performance management, marketing/promotional development and execution, inventory control, full P&L accountability, and staff development.• Multiple "Napa 5 Star Performance Award" winner• Increased… Show more Owned and operated two Napa Auto Parts locations. Empowered and motivated a team of two store managers, seven counter sales professionals, and twelve delivery personnel to provide superior service to wholesale and retail customers. Controlled all aspects of the business including performance management, marketing/promotional development and execution, inventory control, full P&L accountability, and staff development.• Multiple "Napa 5 Star Performance Award" winner• Increased sales revenue by 17%• Reduced overall operating costs by approximately 5% and streamlined purchasing which contributed to a gross profit increase of 4%• Controlled shrink to less than .001% of total inventory Show less

Oversaw complete operations of ten to twenty large-box convenience stores throughout Chattanooga and the Knoxville, TN areas. Acted a leader and mentor to store managers to help drive the growth and success of all locations. Had full accountability of Profit and Loss statements. Additional responsibilities included recruiting, hiring, training and development, and performance management. • Successfully recruited, trained, directed and promoted multiple store managers• Increased… Show more Oversaw complete operations of ten to twenty large-box convenience stores throughout Chattanooga and the Knoxville, TN areas. Acted a leader and mentor to store managers to help drive the growth and success of all locations. Had full accountability of Profit and Loss statements. Additional responsibilities included recruiting, hiring, training and development, and performance management. • Successfully recruited, trained, directed and promoted multiple store managers• Increased sales and overall profitability by successfully identifying problem areas though detailed P&L analysis• Established vision and focus to improve efficiencies and drive processes until goals were achieved Show less

Oversaw retail operations for 12 to 15 large-box convenience stores throughout the Chicagoland area. Hired and developed managerial staff. Reviewed performance and profitability monthly and identified strategies needed for improvement. Highly regarded as one who consistently achieved superior sales results through leadership, planning, and effective implementations.• Achieved a 20% increase in retail sales versus previous year and simultaneously reduced operating expenses by… Show more Oversaw retail operations for 12 to 15 large-box convenience stores throughout the Chicagoland area. Hired and developed managerial staff. Reviewed performance and profitability monthly and identified strategies needed for improvement. Highly regarded as one who consistently achieved superior sales results through leadership, planning, and effective implementations.• Achieved a 20% increase in retail sales versus previous year and simultaneously reduced operating expenses by 5%• Controlled District inventory shrink to less than 1.5% of retail sales, which led the Chicago Division• Consistently achieved performance bonus for safety, revenue, and bottom-line profit Show less

Coordinated, organized, oversaw and participated in career fairs. Conducted verbal presentations and interviewed prospective employees. Tracked and analyzed recruiting cost-per-hire against overall recruiting department cost. Created recruitment flyers and presentations. • Developed tracking program to analyze cost-per-hire which contributed to 45% reduction in recruiting costs within first year• Surpassed company targets by achieving a 60% hire rate for applicants pre-screened•… Show more Coordinated, organized, oversaw and participated in career fairs. Conducted verbal presentations and interviewed prospective employees. Tracked and analyzed recruiting cost-per-hire against overall recruiting department cost. Created recruitment flyers and presentations. • Developed tracking program to analyze cost-per-hire which contributed to 45% reduction in recruiting costs within first year• Surpassed company targets by achieving a 60% hire rate for applicants pre-screened• Streamlined background screening process which led to a cost reduction of 35% per new hire Show less

Provided hands-on sales, marketing, and management expertise while training, and motivating a team of district managers, general managers, and sales associates.• Evaluated monthly promotions for category managers to determine quantifiable benefits to profitability• Created display and marketing materials, and secured give-a-ways from vendors used as promotional tools• Developed database for site layouts to more easily facilitate site resets or planogram changes

Excelled in all facets of retail store management including customer relations, training, scheduling, budgeting, merchandising, sales, marketing, inventory control, employee supervision, and served as mentor to newly hired general managers and other store management. • Won "BP World Class Performer" award for overall performance• Reduced overall site shrink by 2.5%. Designed and initiated more efficient inventory control tools• Developed and implemented new training materials to… Show more Excelled in all facets of retail store management including customer relations, training, scheduling, budgeting, merchandising, sales, marketing, inventory control, employee supervision, and served as mentor to newly hired general managers and other store management. • Won "BP World Class Performer" award for overall performance• Reduced overall site shrink by 2.5%. Designed and initiated more efficient inventory control tools• Developed and implemented new training materials to facilitate on the job training for newly hired general mangers Show less