Developed Talent Development program from the ground up in an ambiguous, fast paced startup environment.Reduced attrition by 50% in one year, through the implementation of “High Performance Culture” management approach, and a front-line leadership training suite.Laid groundwork for DEI initiatives with company-wide implicit-bias training and focus groups for DEI.Optimized transparent and frequent COVID-19 crisis employee messaging, producing over 40 employee videos within the first 3 months of pandemic.Selected and managed relationships with external vendors for consulting and development of key initiative programs for learning, coaching, PENA Production System, and high performance program development.Created and managed a leadership coaching program for more than 50 selected organization leaders from company President to mid-managers. Established leadership development programs for over 350 first level leaders to introduce them to key leadership responsibilities.Designed and implemented a High Performance Culture (HPC) program including a high performance leadership (HPL) course for over 400 leaders, online HPL playbook, and HPC course for 4400 employees.

Leading organization (OD) and talent development for a growing employee base of over 2000 people. Shaping PENA leadership, employees, and culture, in a very exciting and dynamic environment. Areas of focus include OD and training, succession planning, talent management, leadership development, business acumen, and using passion to make a difference. Developing High Performance Culture and Servant Leadership initiatives in a continuous improvement environment.

Generated explosive growth in new market opportunity selling 100,000 high production promotional video packages on day 1 leading to over 500,000 copies sold, including content such as scientific research, customer testimonials, product demonstration, business opportunity, and selling Leveraged success of initial product offering into development of over 30 new professionally developed sales tools resulting in launch of new niche ecommerce company focused on developing the success of over 10,000 direct product sales distributorsPublished and managed email and social media campaigns reaching over 10,000 distributors weekly resulting in annual sales as high as $750,000

Pioneered company to award winning status in Video Production (Silver Telly Award 2010), Online Learning (Platinum “Best of Show” Aurora Award 2006), Marketing Communications (MarCom Award 2014, Communicator Award 2015), Sales Tools (Communicator Award 2009) and 30 otherSpearheaded ground breaking tablet-based scalable sales app for major multi-national consumer products company, equipping sales force with scientific, location-based distribution outlets and product video spots, dramatically increasing sales force productivity and client relationsRedesigned entire student enrollment portal UI and UX for new and returning students for North Georgia Technical College (4500 students) utilizing consultative selling process including partnership and key relationship management techniques leading to a highly effective solution implementationCatapulted textile and flooring company into Top 100 Training organization by developing a suite of online sales and Color Concepts design coursesLeveraged innovative channels strategy to engage 2500 distributors and deepen top seller relationships through “Convention Capture”, a branding ROI experience and Oscars-style recognition programRe-imagined the customer experience and UI for an online scientific institute for multinational dermatological organization allowing for user immersion and interaction, increasing education about and adoption of, all natural dermatology products

Elevated company image through branding overhaul including logo redesign, website development, product marketing collateral, etc. bringing small company up to professional corporate level imageStabilized technology infrastructure through upgrades and streamlined for efficiencyDiversified client base through the introduction of marketing channels catering to neighboring markets, eliminating single client hold-upDesigned and developed 4 international award winning sales training e-Learning applications able to be branded and customized for each specific client and industry

Launched ground breaking learning platform achieving over 50% client demand post launch through immersive, self-directed learning interactions featuring cutting edge UI/UXPlayed the role of producer for production crew and cast of 20 to generate 40 video vignettes tailored by industry for instructor-led labor and employment courses in a 60 day period Shifted product development approach from “design-to-order” to 100% repeatable, scalable, and customizable platform to maximize ROI and customer satisfactionBroadcast 4 C-level presenters from multiple live locations for universal endorsement of a major Employment Learning Innovations, Inc.-designed product launch for Fortune 500 companiesGarnered multiple third party awards through innovations adopted by clients

Pioneered first ever multimedia training application used throughout the organization, wearing multiple hats including the production of all content, assets and programming Maintained strategic training and consulting partnerships with 16 key internal companiesCoordinated the creation of a custom global 3 tier leadership training program from content generation, packaging design, production, shipping and train-the-trainer programsGenerated multiple instructor-led training courses, multimedia productions and presentations from start-to-finish from needs assessment and SME interviews to production and final review resulting in quality high level training programs and ultimate cost savings for organizationFacilitated over 140 leadership training programs over 2 years, from front lines to executivesConducted company/client relationship conflict audit resulting in the rescue of a multimillion dollar international copper, gold, and silver mine project in Batu Hijau Indonesia

Supervise 20 Customer Service Reps. Manage and update customer feedback on all products providing reports and trends as to customer product use and quality feedback.

Wrote and prepared materials for technical training areas within Thiokol.