Contracting with the FDA

Spunk Admin, Linux Command Line, Shell Scripting, App Creation, Help Tickets, Work In Multiple Servers/Environments

Creating monitoring Views and Dashboards, researching (in-depth) issues, SQL, QA,

THE INTERSECTION OF DESIGN AND TECHNOLOGYWeb sites, custom apps and custom stand-alone products.

• Using Social Media strategies effectively to engage customers in a variety of conversations.• Creating User Groups to allow customers to collaborate together to make a stronger foundation of users.• Researching various social media platforms to find the ones that are most beneficial.• Creating and writing blog content.• Handling customer issues in a variety of applications including coding and working directly with the State(s) and Federal Board of Education.• Working efficiently as part of a highly-effective team.• Creating technical documentation for developers as well as end-user manuals.• Researched and developed online reports for the state of Nebraska to allow for the schools to submit reports online saving time and money.• Researched and developed online reports for the state of Montana to allow for the schools to submit reports online saving time and money.• Researched and developed online reports for the state of California to allow for the schools to submit reports online saving time and money. • Handle an average of 20 + technical calls daily and consistently met high service standards.• Handled an average of 20+ technical on-line helpdesk tickets daily and consistently met high service standards.• Oversee new and existing accounts including professional presentations.

Building a successful team to meet and exceed sales and customer service goals.Hiring employees, daily sales tracking, auditing, human relations, dealing with vendors, meetings with district and regional managers and upkeep on computer systems and networks.

Managing a warehouse and staff. Proper loading and unloading order of semi -truck trailers. Projecting for next-day production. Filling orders and ensuring customer satisfaction.

Running and managing a nightclub. Working with liquor audits and inventory, working with vendors to accomplish the desired goals. Setting up promotions and working with advertisers. Setting up crowd control and working with liquor control to ensure proper identification checking. Working with large amounts of money and making bank deposits. Training and working with bartenders.