Todd Watts

Todd Watts Email and Phone Number

Leading the Customer Experience Teams @ Contentful @ Contentful
Todd Watts's Location
Washington DC-Baltimore Area, United States, United States
About Todd Watts

A proven executive with a long track record of helping technology organizations and SAAS software companies grow and scale their businesses by driving repeatable processes, and initiatives that help drive profitability, customer success, and customer retention.

Todd Watts's Current Company Details
Contentful

Contentful

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Leading the Customer Experience Teams @ Contentful
Todd Watts Work Experience Details
  • Contentful
    Global Leader Customer Experience
    Contentful Feb 2023 - Present
    Berlin, De
  • Planview, Inc.
    Chief Customer Officer
    Planview, Inc. Jul 2021 - Feb 2023
    Austin, Tx, Us
  • Clarizen
    Chief Operating Officer
    Clarizen Dec 2020 - Jul 2021
    Milpitas, Ca, Us
    Served as Clarizen COO through Acquisition by Planview
  • Adobe
    Global Services & Partner Leader, Marketo - Adobe Digital Experience Bu
    Adobe Mar 2019 - Dec 2020
    San Jose, Ca, Us
  • Marketo
    Group Vice President, Professional Services
    Marketo Jun 2017 - Mar 2019
    San Jose, California, Us
  • Marketo
    Vp And Chief Of Staff
    Marketo Jan 2017 - Jun 2017
    San Jose, California, Us
    Drive strategic programs across Marketo and support our executive leadership team. Herds cats.
  • Marketo
    Sr. Director Customer Success Business Operations
    Marketo May 2012 - Jan 2017
    San Jose, California, Us
    Responsible for the creation, deployment and scale of global business processes and programs across Marketo’s Customer Success Organization (Professional Services, Education, Support, Customer Account Management and Retention.) My teams and programs have consistently improved Services margin, utilization, profitability and Customer retention metrics in a high growth, SAAS business that has grown, on average, over 40% a year. Responsibilities * Business Operations * Customer Success Operations * Customer Retention Operations * Customer Success and Service Partner Enablement
  • Adobe
    Sr Manager Global Project Management Office
    Adobe Oct 2010 - May 2012
    San Jose, Ca, Us
    Ran the Global Project Management Office across Adobe Professional Services, with responsibility for Portfolio Management, Delivery Best Practices and Knowledge Management, Resource Managment, Subcontracting Partner Programs, and Professional Services Marketing.
  • Omniture
    Customer Account Management - Strategic Accounts Leader
    Omniture Jul 2008 - Feb 2009
    Lehi, Utah, Us
    • Managed a team of Account managers responsible for success and growth of Fortune 500 Clients implemented on Omniture Insight (then called Discover on Premise) • Responsible for, and measured on cross sell /upsell of services and products across customer base• Maintained and grew strategic relationships inside of large complex Customer organizations, typically spanning, IT, marketing and executive leadership teams
  • Visual Sciences
    Sr. Consultant And Account Manager
    Visual Sciences Mar 2006 - Jul 2008
    • Worked with clients to implement and drive value from Visual Sciences multi-channel data analytics product (Currently Adobe Insight)• Responsible for Project management / Business Consulting / Account Management for diverse group of large Fortune 500 clients including, TIAA-Cref, USAA, Dell, Marriott, BBC, Conde Nast
  • Liquidity Services Inc.
    Director Of Marketing
    Liquidity Services Inc. May 2004 - Mar 2006
    Bethesda, Maryland, Us
    • Developed and executed the strategic vision of a rapidly growing Business to Business (B2B) wholesale product/ business services search portal with broad authority in determining ongoing corporate direction• Responsible for planning, implementation, and evaluation of all marketing activities including: online marketing, keyword advertising, search optimization, print advertising, trade show marketing, affiliate marketing, product marketing and direct marketing of a sales pipeline• Responsible for developing company marketing communications and managing development and content for all web properties and newsletters• Responsible for the Product Management and technology build-out of, the search portal including development of business requirements, writing and researching the business plan, and overseeing direction of all product feature sets• Responsible for allotment, implementation, and tracking of $1M+ annual marketing budget with full responsibility for reaching monthly corporate revenue goals
  • Active Media
    Director Of Online Marketing Services
    Active Media 2001 - 2004
    Pearl River, New York, Us
    Set up and ran the online marketing services division with a focus on Search Engine Optimization, Search Engine Marketing, Online Strategy and light Web Design.
  • Onesoft / Etensity
    Senior Strategy Consultant
    Onesoft / Etensity 1998 - 2001

Todd Watts Skills

Analytics Saas Omniture Seo Web Analytics Strategy Project Management Online Advertising Online Marketing Management Digital Strategy Marketing Automation Enterprise Software Marketing B2b Marketing Digital Marketing Software Consulting Project Portfolio Management Multi Channel Marketing Professional Services Delivery Business Process Design Data Analysis Pmo Development

Todd Watts Education Details

  • George Mason University
    George Mason University
    English
  • George Mason University
    George Mason University
    English Language And Literature/Letters

Frequently Asked Questions about Todd Watts

What company does Todd Watts work for?

Todd Watts works for Contentful

What is Todd Watts's role at the current company?

Todd Watts's current role is Leading the Customer Experience Teams @ Contentful.

What is Todd Watts's email address?

Todd Watts's email address is tw****@****iew.com

What is Todd Watts's direct phone number?

Todd Watts's direct phone number is +165037*****

What schools did Todd Watts attend?

Todd Watts attended George Mason University, George Mason University.

What skills is Todd Watts known for?

Todd Watts has skills like Analytics, Saas, Omniture, Seo, Web Analytics, Strategy, Project Management, Online Advertising, Online Marketing, Management, Digital Strategy, Marketing Automation.

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