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Todd Weaver Email & Phone Number

IT & Business Operations Leader | Service Delivery | Operations Management | Licensing | Service Renewals | Metrics Tracking & Reporting | Portfolio Management | Workforce Mgmt | Compliance & Security | ROI Optimization at Western Digital
Location: Cary, North Carolina, United States 8 work roles 2 schools
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IT & Business Operations Leader | Service Delivery | Operations Management | Licensing | Service Renewals | Metrics Tracking & Reporting | Portfolio Management | Workforce Mgmt | Compliance & Security | ROI Optimization
Location
Cary, North Carolina, United States
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Todd Weaver is listed as IT & Business Operations Leader | Service Delivery | Operations Management | Licensing | Service Renewals | Metrics Tracking & Reporting | Portfolio Management | Workforce Mgmt | Compliance & Security | ROI Optimization at Western Digital, a with 25619 employees, based in Cary, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Todd Weaver.

Todd Weaver previously worked as Director of Business Operations at Western Digital and Senior Director of Operations at Cisco. Todd Weaver holds Master Of Business Administration (M.B.A.) from Duke University - The Fuqua School Of Business.

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Western Digital

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About Todd Weaver

Contact: toddaweaver21@gmail.com - Global IT Operations and Services Delivery executive with a strong background in creating and implementing transformative changes that drive greater revenue and operating efficiencies while reducing cost and mitigating risk. Expertise in delivering recurring licensing and services revenue solutions for enterprise accounts such as Amazon, Google, Verizon, AT&T, HSBC, and Bank of America. Drive portfolio management priorities based on revenue, development timeframes, and resource requirements. Skilled at increasing services renewal revenues and rectifying revenue leakage issues. A process improvement expert with substantial experience in Agile and Scrum software development lifecycle methodologies. A strategy and technology change agent.Operations management | Service revenue delivery | Service product management | Licensing/service renewals | Customer Experience | Metric tracking & reporting | Portfolio management | Workforce management | Compliance & security | ROI optimization | Compliance & risk management | Process optimization- Drove Service Product Offering revenues by $112M/year by governing services coverage, consumption, and deal terms, and maintaining customer install base data for accurate service coverage.- Reduced Service Delivery operating costs by $12M/year by managing service support and consumption.- Experience with internal and external audits, and Enterprise Risk Management (ERM) frameworks.

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Western Digital
Western Digital
IT & Business Operations Leader | Service Delivery | Operations Management | Licensing | Service Renewals | Metrics Tracking & Reporting | Portfolio Management | Workforce Mgmt | Compliance & Security | ROI Optimization
san jose, california, united states
Website
Employees
25619
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8 roles · 38 years

Todd Weaver work experience

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Director Of Business Operations

Current

Cary, North Carolina, United States

Business Operations Leader and Chief of Staff for the IT Services, Infrastructure, InfoSec, and IT Engineering organizations.- Manage the rhythms of the business for IT Services, Infrastructure and InfoSec Operations, including fiscal planning, workforce management, organizational design, OKR/KPI reporting, and portfolio and program management.- Managing the split of IT services for a Western Digital divestiture / split into 2 new IT companies focusing on different Storage Product segments. Two new distinct IT organizations need to be established, targeted for Q1 2025.- Build a strong partnership across the IT teams and track operational and program status.- Work with PMO team to ensure the Services, Infrastructure, InfoSec and IT Engineering projects are delivered successfully.- Drive key metrics and KPI’s and find opportunities for improvement across IT.

Feb 2024 - Present

Senior Director Of Operations

Research Triangle Park, Nc

- Managed the rhythms of the business for Services Operations, including fiscal planning, workforce management, organizational design, OKR/KPI reporting, and portfolio and program management.- Directed the Portfolio Management Office (PMO) for Services Operations prioritization and planning, directing $110M resource budget. Accomplished a $9M (8%) reduction in operational costs while adding delivery capacity.- Reduced Service Delivery operating costs by $12M/year by managing service support and consumption.- Drove Service Product Offering revenues by $112M/year by governing services coverage, consumption, and deal terms, and maintaining customer install base data for accurate service coverage.- Collaborated with Cisco's internal audit team and key business leaders to identify and mitigate key IT and Operational risks, including security, ISO, SOX and IT vulnerability assessments. Reduced identified risks by 40% in the first year.

2019 - Jan 2024

Senior Director Of Service Operations And Support

Research Triangle Park, Nc

- A Executed the duties of Chief of Staff, including meeting cadence, budgeting, resource management, organizational development, and stakeholder management. Managed organization’s budget (varying from $32M to $43M) to within 1% for 11 straight quarters.- Applied agile and/or iterative development methodologies to software/application development projects increasing IT development throughput by 12%.- Responsible for portfolio management, release management, client engagement and operations/support for major projects and programs.

2015 - 2019 ~4 yrs

It Director Of Sales Operations & Support

Research Triangle Park, Nc

- Optimized operations saving $9M and reduced support costs from 7% to 14% per year by consolidating support and maintenance activities into a follow-the-sun model utilizing onshore and offshore resources.- Coordinated up to 24 application rollouts/upgrades per year, consistently meeting budget and schedule goals.- Created a new disciplined approach to developing requirements, project plans, budgets, schedules, and risk profiles for information technology projects which delivered substantial time and cost-savings, while reducing business risk.- Improved application uptime by 25% and reduced annual maintenance downtime by 21% by introducing a release management process and dedicated maintenance periods.

2011 - 2015 ~4 yrs

Director Of It Architecture

Research Triangle Park, Nc

- Led the IT Architecture team to drive the strategic direction for Cisco's global infrastructure, encompassing computing, storage, network, communications, database, security, cloud, etc. - Established early IaaS and PaaS internal pilots to determine metering and consumption monetization models.- Oversaw the delivery of internal and hybrid cloud environments to host internal business applications, supervised 30+ senior architects, and administered a $20M budget.

2009 - 2011 ~2 yrs

It Director Of Data Center Operations

Research Triangle Park, Nc

- Led and executed hardware, operating system, and security upgrades with a staff of 120, along with 200 vendors and contractors, while administering a $26M budget.- Drove server virtualization from 70% to 90% and balanced workloads across all data centers.- Saved $3.85M in support and maintenance contract costs per year by migrating all workloads from legacy HP and Sun servers to Cisco UCS servers in only two years.- Delivered $1.3M savings (5% of budget) while achieving 99.99% availability for data center-hosted services.

2005 - 2009 ~4 yrs

Director Of Channels It

Research Triangle Park, Nc

- Increased efficiency while reducing costs by increasing the use of offshore resources from zero to 35%.- Supervised a team of IT professionals that maintained the channels/partner application portfolio, including development, deployment, and support, for 40-plus applications.- Collaborated with channel operations on process and system development efforts and administered a $20M budget.

2001 - 2005 ~4 yrs

It Manager

Research Triangle Park, Nc

Various positions - IT Manager, IT Program Manager, Database Administrator, Software Developer - Held multiple IT roles from software developer, business analyst, database administrator, project manager, program manager and people management. Developed sales applications, maintained a data warehouse for partner sales data, and managed a SAP Sales and Distribution Shipping Module.

1989 - 2000 ~11 yrs
Team & coworkers

Colleagues at Western Digital

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2 education records

Todd Weaver education

FAQ

Frequently asked questions about Todd Weaver

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What company does Todd Weaver work for?

Todd Weaver works for Western Digital.

What is Todd Weaver's role at Western Digital?

Todd Weaver is listed as IT & Business Operations Leader | Service Delivery | Operations Management | Licensing | Service Renewals | Metrics Tracking & Reporting | Portfolio Management | Workforce Mgmt | Compliance & Security | ROI Optimization at Western Digital.

Where is Todd Weaver based?

Todd Weaver is based in Cary, North Carolina, United States while working with Western Digital.

What companies has Todd Weaver worked for?

Todd Weaver has worked for Western Digital, Cisco, and Ibm Global Services.

Who are Todd Weaver's colleagues at Western Digital?

Todd Weaver's colleagues at Western Digital include Jianxin Zhu, Phd, Devendra Shah, Nhan "Michael" Pham, Ned Tonge, and Jubel Claudette Doleguez.

How can I contact Todd Weaver?

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What schools did Todd Weaver attend?

Todd Weaver holds Master Of Business Administration (M.B.A.) from Duke University - The Fuqua School Of Business.

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