Todd Williams Email & Phone Number

Lethbridge, Alberta, Canada

Burnaby, British Columbia, Canada

Professional Manager dedicated to developing and maintaining a lean quality management team culture. Highlighted achievements and duties for 2023:- Implemented and certificated Integrated Management System (IMS) for ISO9001 & ISO14001- Managed all site Internal and External auditing- Created annual Quality Objectives and KPIs used to measure achievement and reported at Management Review meetings- Reduced annual manufacturing costs by > $1.4MUSD- Reduced average monthly warranty costs from $150k/month to $40k/month- Reduced annual site scrap from $245k to less than $45k- Reduced MRB (non-nettable materials) from >$650k to <$15k this year- Implemented lean methodologies like 5S, MDIs, 5 Whys, Kaizens, A3s, RIEs, etc. achieving an organizational silver rating in 1 year- Reduced customer complaint resolution turnaround time from > 180 days to < 90 days- Mentored and onboarded new Plant Manager, Operations Supervisor and EHS&F Manager- Organized onboarding Quality and Safety Training program that included ensuring proper IT and other equipment were set up and available on the first day of work- Part of site Joint Occupational Health and Safety Committee as Employer representative

Burnaby, Bc

- Updated Quality Management System- Implemented Supplier Quality Improvement requiring all custom parts to include a CoC or FAIR with each shipment. Reducing the number of Supplier CARs by more than 65% and improving the Lot acceptable rate to 99.9% from 93.2 %- Implemented site calibration and asset management program - reducing Calibration costs and incidents by 80%- Created a Training matrix system to ensure all managers had an up-to-date matrix using the document control process, reducing the number of training-related audit non-conformances from >60% to zero- Trained Quality team and site Managers and Supervisors on Root Cause Analysis methods like 5 whys, Fishbones, 8Ds, etc...- Worked with New Product Development teams to complete and review DFMEAs, PFMEAs, PPAPs, Product/Quality Launch Plans, Risk Assessments, etc.- Closed out and verified vendor SCARs, internal and external audit non-conformances- Mentored and trained Quality team and site leaders as needed

Burnaby, British Columbia, Canada

Designed, built and deployed Automated Test Equipment (ATE) for New Product launch with overseas contract manufacturer. - The company was quoted $120k for outsourced custom ATE: Working Test Engineering, designed and built 2 ATEs one local and one for contract manufacturer for less than $70k- Created BOM, design schematics and user manual for customer LabView software application I created- First-time company had ATE on-site at the Contract Manufacturer for the start of Production allowing the design engineer and contract manufacturer to identify and correct several manufacturing issues during the first production test run- During ATE design enabled the design team to detect and correct several design issues including a software race condition that locked the device

Kelowna, Bc

Developed prototype of a supercapacitor energy storage system, including a 10kW DC-DC converter and controls for Ford Motor Co.

Saanichton

Plant Manager reporting to VP of Operations. Highlights:- Managed Managers and Supervisors over 3 shifts- Continued to implement Lean methodologies like Six Sigma and Good Manufacturing Practices- Developed, validated and implemented lean improvements saving > $2M in annual operating costs reducing the product unit cost from 1.87/unit to 0.81/ unit in one year

Saanichton, Bc

Highlights:- Developed a (QMS) Quality management system for a Biotechnology company from scratch- Created, hired, and trained a Quality team- Created and maintained a site Health and Safety program including onboarding- Developed and implemented an (IQ) Installation Qualification and (PQ) Production Qualification program- Created and implemented Sterile Technique and Management program and microbiology testing program- Reduced site contamination levels from > 20% down to < 5%- Implemented and improved > 100 processes for Operations, Research, Development, Cyro-preservation, Germplasm Development and Sterile Services Teams

Penticton, Bc

- Managed full Chemical and Biological Testing Laboratory with 2 full-time Quality Control Chemists- Proofed all labelling in English and French- Reduced annual lab budget by $55k- Automated testing equipment for Atomic Absorption instrument- Completed chemical and biological testing on raw materials, finished goods and site equipment- Updated testing methods to match current USP/NF and FCC standards- Prepared and submitted site licensing to the NHPD branch of Health Canada- Investigated and responded to customer product complaints- Managed recalls and was the liaison with Health Canada- Acting VP during holidays, sick leave and trade shows

Bachelor Of Applied Science - Basc, Power Systems/Power Electronics/Controls, Graduated With Distinction

Completed BASc, completed one year of MASc and then was offered employment.

B. Ed., Chemistry, Math And Science

B. Sc., Analytical And Enviromental Chemistry

Activities and Societies: Chemistry Club, Rec Hockey and Badminton.