Todd Wittenmeier Email & Phone Number

Ponte Vedra, Florida

St Augustine, Florida

- Maintained and Administered customer and internal facing tools systems such as Confluence, Spacewalk, Bind, Trend Micro Deep Security, and Elastic Search. - Administered and SME for Embotics vCommander Self Service Cloud portal- Administered Corporate Fortigate Firewalls- Administered and maintained Corporate vCenters. - Administered Corporate Windows.

Jacksonville, Florida Area

Supported Cisco switches and Routers, Fortigate and Cisco Firewalls, Manged Windows and Linux Servers, Managed Vmware environments, and a host of other Managed Services for Peak10. Provided Teir 3 Technical Support as needed. Performed Cloud Migrations and DR Tests using Zerto and Vision Doubletake.

St. Augustine / Jacksonville

Network Engineer and SysAdmin managing Active Directory, Sharepoint, Exchange, File Shares, GPO, Symantec Backup Exec Appliances, WSUS, Layer 2 and Layer 3 Cisco and HP Switches, Cisco Firewalls, Sonicwall SSL-VPN Devices, Elastix Asterix PBX, Cisco IP Phones, HP and Cisco Wireless Solutions, Supported 15 sites over 3 states.

Desktop support for NES (local power company in Nashville, TN) Responded to Help Desk Calls.Supported a myriad of software and hardware packages. Worked with Non Profit Organizations and coordinated donation equipmentWorked on many different Projects in addition to Break / Fix work.Developed a CD and USB key based Windows PE disk imaging solution to.

• Troubleshoot issue with non-technical and technical customers over the phone to resolve hardware and software issues.
• Manage call time and volume.
• Setup Dispatches for service and parts
• Work in a flexible 24/7 Call Center.

Hired as Site support for a production facility running in a pure NT 4.0 Environment.Continued Support after Artesyn was Acquired by Solectron Global in 2002.Migrated Older Lincoln CA Based NT Domain to a Local Controlled one.Migrated from MM3k Warehouse management system to a Shop Floor Control (DataSweep) Migrated Notes Users to Exchange.Assisted in.

Completed migration of over 600 units region wide for BellSouth (now AT&T)Scheduled over 5 sites, Nashville, Louisville, Knoxville, Chattanooga, and Memphis.Helped troubleshoot problems with Technicians.

Administered an NT Domain running most of BackOffice 4.0 (IIS, SQL, Exchange, and RRAS.Administered Phone Network (Nortel PBX and Meridian Mail) Technical Support for all client Hardware and Software issues.Help Desk Technician.Took network down safely during company close.Managed company intranet with FrontPage.Performed Daily Backups and Restores of the.

Operated RisographManaged AS400 Print Operations