Tom Denny Email & Phone Number

Dallas, Texas, United States

San Francisco Bay Area

Lowe’s Area Product Service Specialist I am involved with store resets within our district. Responsibilities include reading and interpreting store specific plan-o-grams, execution of EMS task, proper signage and price labeling. Traveling throughout the district requires flexibility and time management as well as the ability to carpool with other team members. • Team lead on several large projects• Coaching and mentoring new team members• Managing resets across 10 different stores

With 9 years of Apple retail experience I have a broad knowledge of store operations that include Facilities Maintenance, Supply Management, Shipping/Receiving, Inventory Control and Back of House management. As a member of the ICS mentor program, I assist in coordinating many new store openings, provide extensive training for both ICS and members of the management team on both store operations and the “Apple Retail Experience”. Throughout my career in Apple retail, I’ve developed strong organization and communication skills, as well as the ability to seamlessly integrate into multiple teams.I'm organizationally strong with task, time, and space. Operationally, I maintain and order all supplies and handle all facility management at our store. Inventory Control Specialist• Responsible for all aspects of inventory accuracy and the associated process controls - cycle counts, receiving, shipping loss prevention and RTW Management• Management of Service Channel request as well as tracking and follow up on IS&T tickets.• Consistently reorganized store operations to maximize the efficiency of the daily operations.• Physical Inventory scores above average on a consistent basis.• Subject Matter Expert (Operations) at Ross Park

Field Support Specialist- Installation and configuration of PC based Call Management applications. Requirements include advanced knowledge of PC hardware and trouble shooting as well as intermediate to advanced knowledge of Unix, DOS, and Microsoft Windows 98 and NT.Travel 70 %.Project Manager with our Angeles Group division implementing our Quantum Series Facility Management systems. Quantum Applications include Directory, Work Order, Inventory, Cable Management, and Call Accounting. Responsible for proper server specifications, call collection configuration, database conversion, and training customers on system administration and reporting. Development of functional specifications and logic for custom polling and interfaces for database integration.