Head Of Circulation
CurrentManaged a multi-functional customer service department focused on enhancing customer experience and outreach while overseeing staff workflow, productivity and development.
Please complete the CAPTCHA to continue
@winnetkalibrary.org
✓
2 phones found area 847
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Donna Morales is listed as Head of Circulation at Winnetka-Northfield Public Library District, a with 33 employees, based in Gurnee, Illinois, United States. AeroLeads shows a work email signal at winnetkalibrary.org, phone signal with area code 847, and a matched LinkedIn profile for Donna Morales.
Donna Morales previously worked as Senior Library Associate at Warren-Newport Public Library and General Manager at Andriko Gift Emporium. Donna Morales holds Bachelor'S Degree, Business Administration And Management, General from University Of Illinois At Chicago.
This section adds company-level context without repeating Donna Morales's masked contact details.
AeroLeads found 1 current-domain work email signal for Donna Morales. Compare company email patterns before reaching out.
Fifteen years of professional experience that includes client relationship management, sales, marketing, communication, business development, and employee training, Extensive experience in organization, coordination, communication and an unwavering commitment to client satisfaction and retention. Analytical with an established track record for identifying and resolving complex problems with singular customer focus and purpose. Skilled in assessing needs and implementing creative and resourceful solutions effectively managing cost, efficiency, and deadlines. Articulate and effective communicator and trainer. Able to coach, supervise and manage while inspiring a team commitment to company goals, management objectives, and high quality performance standards.
Listed skills include Customer Retention, Communication Skills, Coaching, Collaborative Problem Solving, and 28 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
768 Oak St., Winnetka, Il 60093
Managed a multi-functional customer service department focused on enhancing customer experience and outreach while overseeing staff workflow, productivity and development.
Gurnee, Il
◆ Provide in-depth research and quick reference utilizing subscription databases, internet and print sources to a diverse population. ◆ Provide technical assistance to patrons regarding use of computer, software and subscription databases.◆ Review potential materials for acquisition and contribute to acquisition and collection development efforts.◆ Continually resolve customer inquiries regarding pre-collection and post-collection accounts by actively listening and conveying information with clarity, sensitivity and confidentiality. ◆ Utilize coaching techniques to problem solve issues minimizing escalation of and diffusing potentially volatile situations.◆ Conduct training sessions for library staff and new employees.◆ Establish and maintain effective working relationships with superiors, subordinates, associates, library board and the general public.◆ Adept at multitasking to achieve individual and team goals while committed to quality and excellence.◆ Collaborated in developing and implementing Employee Rewards and Recognition Program.◆ Special projects include creating and conducting training classes for library staff on software system conversion; coordinating a one day in-staff training seminar and being part of the selection process for both the director and department head positions. ✉ morales.donnam@gmail.com
Naperville, Illinois
◆ Managed client communications, maintaining a high customer retention rate and excellent customer service reviews on Amazon Marketplace.◆ Designed marketing and promotion campaigns, including direct sales, message branding, web content and print advertising.◆ Planned and coordinated product delivery activities to ensure accurate and timely deliveries to customers. ◆ Reviewed and verified information from vendors to ensure accurate and timely processing of invoices. ✉ morales.donnam@gmail.com.
Other employees you can reach at winnetkalibrary.org. View company contacts for 33 employees →
Natalie Blaser
Colleague at Winnetka-Northfield Public Library DistrictGreater Chicago Area, United States
View →
AJ
Anna Jaich-Westine
Colleague at Winnetka-Northfield Public Library DistrictWinnetka, Illinois, United States
View →
RG
Rebecca Ganellen
Colleague at Winnetka-Northfield Public Library DistrictGreater Chicago Area, United States
View →
SG
Stephanie Girardi
Colleague at Winnetka-Northfield Public Library DistrictWilmette, Illinois, United States
View →
AM
Alex Makstman
Colleague at Winnetka-Northfield Public Library DistrictWinnetka, Illinois, United States
View →
JM
Jeanine Mccarthy
Colleague at Winnetka-Northfield Public Library DistrictGreater Chicago Area, United States
View →
AK
Anna Karwowska
Colleague at Winnetka-Northfield Public Library DistrictBuffalo Grove, Illinois, United States
View →
MC
Mikayla Contreras
Colleague at Winnetka-Northfield Public Library DistrictChicago, Illinois, United States
View →
SQ
Sarah Quish
Colleague at Winnetka-Northfield Public Library DistrictWilmette, Illinois, United States
View →
CM
Chris M Richter
Colleague at Winnetka-Northfield Public Library DistrictGreater Chicago Area, United States
View →
Quick answers generated from the profile data available on this page.
Donna Morales works for Winnetka-Northfield Public Library District.
Donna Morales is listed as Head of Circulation at Winnetka-Northfield Public Library District.
AeroLeads has found 1 work email signal at @winnetkalibrary.org for Donna Morales at Winnetka-Northfield Public Library District.
AeroLeads has found 2 phone signal(s) with area code 847 for Donna Morales at Winnetka-Northfield Public Library District.
Donna Morales is based in Gurnee, Illinois, United States while working with Winnetka-Northfield Public Library District.
Donna Morales has worked for Winnetka-Northfield Public Library District, Warren-Newport Public Library, and Andriko Gift Emporium.
Donna Morales's colleagues at Winnetka-Northfield Public Library District include Natalie Blaser, Anna Jaich-Westine, Rebecca Ganellen, Stephanie Girardi, and Alex Makstman.
You can use AeroLeads to view verified contact signals for Donna Morales at Winnetka-Northfield Public Library District, including work email, phone, and LinkedIn data when available.
Donna Morales holds Bachelor'S Degree, Business Administration And Management, General from University Of Illinois At Chicago.
Donna Morales is listed with skills including Customer Retention, Communication Skills, Coaching, Collaborative Problem Solving, Training, Manage Client Relationships, Train The Trainer, and Online Research.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Donna Morales you were looking for.