Todor Minev Email & Phone Number

Sofia, Bg

Sofia, Sofia City, Bulgaria

A part of the world-renowned Accor chain, one of the biggest hospitality companies worldwide Novotel Sofia is a perfect choice for business or leisure travelers. It has a convenient location, modern and practical amenities, as well as six flexible meeting and events rooms that boast state-of-the-art equipment for conferences and celebrations.My hard work, adaptability, and determination allowed me to become the hotel’s general manager. Currently, my main responsibilities… Show more A part of the world-renowned Accor chain, one of the biggest hospitality companies worldwide Novotel Sofia is a perfect choice for business or leisure travelers. It has a convenient location, modern and practical amenities, as well as six flexible meeting and events rooms that boast state-of-the-art equipment for conferences and celebrations.My hard work, adaptability, and determination allowed me to become the hotel’s general manager. Currently, my main responsibilities include:✔️ Overseeing all administrative and operational functions ✔️ Ensuring the high quality of all services offered by the hotel✔️ Working together with and leading all managerial and sales teams Show less

My main responsibilities included: ✔️Overseeing and ensuring the quality of each department of the hotel✔️Maximising hotel profit via strategic decisions based on reports✔️Working together with various team leaders to ensure the best quality of services✔️Overseeing all day-to-day operations and handle queries and issues timely

My main responsibilities included: ✔️Managing and leading front office team to provide high-quality of services✔️Ensuring quantitative and qualitative targets are being met ✔️Overseeing the application of all internal policies, procedures and rules✔️Providing excellent customer service and high satisfaction ✔️Training and selection of current team members

Sofia, Bulgaria

My main responsibilities included:✔️Ensuring a high level of customer satisfaction✔️Resolving any issues presented by guests ✔️Managining front office team and improving collaboration✔️Providing sufficient training and information to all new and current employees✔️Preparation and dissemination of monthly and daily reports

Bulgaria

My main responsibilities included:✔️Managing all team members and ensuring they provide quality customer service✔️Handling guest issues and inquires in a timely manner ✔️Providing reports to manager in charge

Bulgaria

My main responsibilities included:✔️Providing quality customer service to all incoming and departing guests✔️Making daily reports to team manager ✔️Handling any incoming guest queries

Bulgaria

IHG Hotels & Resorts is a British multinational hospitality company that heads several high quality hotels, including Holiday Inn Sofia. My responsibilities included:▪️Managing all team members and ensuring they provide quality customer service▪️Handling guest issues and inquires in a timely manner ▪️Providing reports to manager in charge

Bulgaria

My main responsibilities included:▪️Providing quality customer service to all incoming and departing guests▪️Making daily reports to team manager ▪️Handling any incoming guest queries

Bulgaria

My responsibilities included:▪️Providing high level of customer service to guests ▪️Welcoming and escorting guests to and from their rooms ▪️Assisting guests with their luggage