Todor Minev

Todor Minev Email and Phone Number

General Manager @ Novotel Sofia
Sofia, BG
Todor Minev's Location
Sofia, Sofia City, Bulgaria, Bulgaria
About Todor Minev

Tourism, at its core, is the desire to be of service to someone, which is like second nature to me. It’s no surprise then that from my education to my professional experience - all has been centered around the hospitality sector. I’ve worked in world-renowned hotels for more than 15 years. My beginnings were humble but I managed to climb up the professional ladder thanks to my hard work and dedication. My main competencies include:🏨 Hotel management 🏨 Operations management🏨 Leadership🏨 Customer ServiceMy path in Novotel started as a front desk employee and eventually, I grew into a manager. To achieve this I underwent extensive training and had the opportunity to learn from and interact with amazing professionals such as Vincent Dujardin, Christophe Bergeron, and Jean Wendling. I am an individual who’s always open to improvement and learning more. My goal in life is to never sit still in one place and instead constantly challenge myself to go outside of my comfort zone and adapt. I am a people person and always strive to form lasting relationships, be empathetic, and learn as much as I can from those I meet.Work-life balance is something I consider important though. In my free time, I am together with my family, which includes my dog. I also love hiking and football.

Todor Minev's Current Company Details
Novotel Sofia

Novotel Sofia

View
General Manager
Sofia, BG
Website:
novotel.com
Employees:
27
Todor Minev Work Experience Details
  • Novotel Sofia
    General Manager
    Novotel Sofia
    Sofia, Bg
  • Novotel Sofia
    General Manager
    Novotel Sofia Dec 2022 - Present
    Sofia, Sofia City, Bulgaria
    A part of the world-renowned Accor chain, one of the biggest hospitality companies worldwide Novotel Sofia is a perfect choice for business or leisure travelers. It has a convenient location, modern and practical amenities, as well as six flexible meeting and events rooms that boast state-of-the-art equipment for conferences and celebrations.My hard work, adaptability, and determination allowed me to become the hotel’s general manager. Currently, my main responsibilities… Show more A part of the world-renowned Accor chain, one of the biggest hospitality companies worldwide Novotel Sofia is a perfect choice for business or leisure travelers. It has a convenient location, modern and practical amenities, as well as six flexible meeting and events rooms that boast state-of-the-art equipment for conferences and celebrations.My hard work, adaptability, and determination allowed me to become the hotel’s general manager. Currently, my main responsibilities include:✔️ Overseeing all administrative and operational functions ✔️ Ensuring the high quality of all services offered by the hotel✔️ Working together with and leading all managerial and sales teams Show less
  • Accor
    Operations Manager
    Accor Jul 2019 - Dec 2022
    My main responsibilities included: ✔️Overseeing and ensuring the quality of each department of the hotel✔️Maximising hotel profit via strategic decisions based on reports✔️Working together with various team leaders to ensure the best quality of services✔️Overseeing all day-to-day operations and handle queries and issues timely
  • Accor
    Front Office Manager
    Accor Aug 2016 - Jun 2019
    My main responsibilities included: ✔️Managing and leading front office team to provide high-quality of services✔️Ensuring quantitative and qualitative targets are being met ✔️Overseeing the application of all internal policies, procedures and rules✔️Providing excellent customer service and high satisfaction ✔️Training and selection of current team members
  • Accorhotels Group
    Assistant Front Office Manager
    Accorhotels Group Jan 2015 - Aug 2016
    Sofia, Bulgaria
    My main responsibilities included:✔️Ensuring a high level of customer satisfaction✔️Resolving any issues presented by guests ✔️Managining front office team and improving collaboration✔️Providing sufficient training and information to all new and current employees✔️Preparation and dissemination of monthly and daily reports
  • Accorhotels
    Front Desk Shift Leader
    Accorhotels Jan 2014 - Dec 2014
    Bulgaria
    My main responsibilities included:✔️Managing all team members and ensuring they provide quality customer service✔️Handling guest issues and inquires in a timely manner ✔️Providing reports to manager in charge
  • Accorhotels
    Front Desk Agent
    Accorhotels Oct 2012 - Dec 2013
    Bulgaria
    My main responsibilities included:✔️Providing quality customer service to all incoming and departing guests✔️Making daily reports to team manager ✔️Handling any incoming guest queries
  • Intercontinental Hotels Group (Ihg®)
    Front Desk Shift Leader
    Intercontinental Hotels Group (Ihg®) Jan 2010 - Feb 2012
    Bulgaria
    IHG Hotels & Resorts is a British multinational hospitality company that heads several high quality hotels, including Holiday Inn Sofia. My responsibilities included:▪️Managing all team members and ensuring they provide quality customer service▪️Handling guest issues and inquires in a timely manner ▪️Providing reports to manager in charge
  • Intercontinental Hotels Group (Ihg®)
    Front Desk Agent
    Intercontinental Hotels Group (Ihg®) Jan 2009 - Dec 2009
    Bulgaria
    My main responsibilities included:▪️Providing quality customer service to all incoming and departing guests▪️Making daily reports to team manager ▪️Handling any incoming guest queries
  • Intercontinental Hotels Group (Ihg®)
    Concierge / Bellboy
    Intercontinental Hotels Group (Ihg®) Sep 2008 - Dec 2008
    Bulgaria
    My responsibilities included:▪️Providing high level of customer service to guests ▪️Welcoming and escorting guests to and from their rooms ▪️Assisting guests with their luggage

Todor Minev Education Details

Frequently Asked Questions about Todor Minev

What company does Todor Minev work for?

Todor Minev works for Novotel Sofia

What is Todor Minev's role at the current company?

Todor Minev's current role is General Manager.

What schools did Todor Minev attend?

Todor Minev attended International Business School (Ibs) - Bulgaria.

Who are Todor Minev's colleagues?

Todor Minev's colleagues are Sayab Khan, Vishu Samanranayaka, Deepak Das, Marc Schirinzi, Hein Thura Min Thwin, Hamed Coulibaly, Sundus Altayeb.

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