Claus Toftkær ☁★☁ Email & Phone Number

My role as Business Manager (BM) role requires deep commercial and technical knowledge of the Microsoft 365 solution area. I identifies the solutions and the value that the customer can achieve by implementing and using the relevant options, based on the customer's specific needs and the frameworks of the relevant producers. The BM acts as the customer's advisor / trusted advisor in the digital transformation and facilitates technical workshops from the supplier and partners. I also analyzes the customer's requirements and needs, scope projects and tasks, prepares business cases, gives offers and prices, and takes commercial responsibility in project steering groups. I focuses on the customer's technical and organizational implementation of the solution and the value for the end users.

As Key Account Manager, I am here to support and assist my client base with their Digital Transformation. My focus is to further improve their ROI by consolidating existing services within our Unified Communications & Collaboration Platform and partnersThis allows our customers to benefit from fast, scalable SaaS & UCaaS deployments, allowing each department within the business to work more efficiently.Key Solutions provided by Jansson: Project Consultation Services | Collaboration Tools | Unified Communications Solutions | Cloud PBXs | Hybrid PBXs | Contact Centre | Webcasting | Audio Conferencing | Office 365 | Content Delivery Networks| Headset/Handset Hardware | MS Office 365 with Voice-enabled Skype for Business.

Partner Sales Solutions Professional are Microsoft’s “go to” partner resources across the customer lifecycle, making their joint Co-Engagement strategy real.The P-SSP role is designed to help Microsoft scale out its sales and technical pre-sales efforts by enabling Microsoft partner resources to help drive and accelerate pipeline velocity and customer deployment.

2ndC A/S is an IT consultancy, where the joy of satisfied customers and exciting missions comes first. Our goal is to ensure that our customers' organization and their information technology fit together. 2ndC have a main focus on digital identity, information management and working processes optimization, particular in the extent of Microsoft SharePoint and Microsoft Identity Manager.

Copenhagen Area, Denmark

Sales Manager, with a focus on sales to enterprise customers from the public as well as the private sector. Installers focused on Microsoft products, such as Microsoft System Center Suite, Hyper-V, Azure and AD. I worked closely with our partners ProActive, Dell and Comparex.

Ballerup

Sales Solution specialist in Microsoft.As Business Manager at Atea my responsible business areas are Microsoft products such as:⇨ Azure - Cloud & Datacenter Management⇨ SharePoint 2007 & 2010 & 2013⇨ System Center 2007 & 2012⇨ Windows Server 2008 & 2012 ⇨ Windows 7 & 8.X - Client Management & Security⇨ Intune (Mobile Device Management) & Windows PhoneMy work tasks include analysis, development of technical solutions, and presentation of solutions to our customers. I am responsible for preparing business plans for products and services in close collaboration with the delivery organization. Furthermore, I am responsible for preparing concepts as well as promotional materials within my business area.Amongst my tasks the below can be mentioned :⇨ Supporting managers and other employees in developing the business area at Atea⇨ Being active in virtual cross-functional teams and assuring a high involvement within Atea in my business areas⇨ Initiating and planning activities within my business area in collaboration with sales, marketing and the delivery organization⇨ Evaluating new suppliers and product areas together with management⇨ Arranging seminars, include being Ateas speaker on my business areas.I referred to the Solutions Director in Atea Infrastructure Solutions.

Copenhagen Area, Denmark

⇨ Sales and technical manager of the establishing and management of M2M (Machine to Machine) and IP network department.⇨ Development of strategy and implementation of this for the M2M area.⇨Collaboration across the Nordic countries about Telenor's IP products and M2M.⇨ Responsible for achieving the sales budget for M2M⇨ Responsible for the consulting budget for IP consultancy services⇨ Securing the IP product sales budget were met.⇨ Responsible for the technical solutions based on IP products (MPLS, Internet, Security Products and SIP trunk) and M2M.⇨ Process owner for IP and M2M products.I referred to the Head of Centre of Excellence and was responsible for managing 8 Key Account Managers and Senior Consultants.

⇨ Management of technical sales of telecommunications solutions including MPLS networks, internet, broadband connections, SIP trunk and security solutions.⇨ Participation in the Nordic development projects and case studies.⇨ Responsible for organizing technical workshops to clarify customer needs and workflows. Preparation of a solution that meets the customers needs.⇨ The department consisted of advisory specialists (senior consultants) who handled the end-to-end sales process, including bidding process.⇨ Responsible for key figures in businesscases for IP products.⇨ Input responsible for Market and Product Management in connection with optimization of existing products and processes, local as well as Nordic.I referred to the Head of Technical Sales, and had management responsibility for 7 Senior Consultants.

Consulting in telecommunication eg. IP, GSM, ISDN and WAN solutions for medium and large corporations.⇨ Solution Designer at convergence solutions within telecom solutions (fixed, mobile, MPLS)⇨ Technical responsible for Large accounts in denmark as well as thr nordic region⇨ Technical advice, contact and coordination between sales, engineering, external partners and clients.⇨ Project management on implementation of customer solutions on large accounts.⇨ Technical sales of telecom solutions, MPLS networking, Internet and broadband connections.⇨ Coordination with other departments and contributing to continued product development.⇨ Sparring with product managers and marketing people about development of new services in the Nordic countries.I referred to the Head of Technical Sales.

⇨ Management of technical department in IP telephony solutions.⇨ Technical integration, implementation and project manager at larger CTI and IP customer projects including Call Center solutions.⇨ Held workshop containing an analysis phase, where the customer's demands, desires and needs will be reviewed in relation to the available technologies, in order to en-sure a satisfactory solution for both the customer and Netkoncept. ⇨ Ongoing maintenance, quality assurance, service as well as optimization of IP systems with customers. ⇨ Works as a sparring partner to customers, so that their CTI/IP solution and compe-tence remains timely and optimal. ⇨ Advice and optimization of processes at customer sites in connection with implemen-tation of telephony solutions.I referred to the CIO

CRM Consultant for companies like Nordania leasing, Danske Spil, BayerPrimary Functions: development, coaching and consultancy on CRM applications. econdary Functions: pre-sales task and technical project management.⇨ CRM Consulting and advising for larger companies⇨ Implementing CRM⇨ Dataintegration / Datamodelling⇨ SQLDM Software was a Danish software supplier who was among the top players within the CRM software industry. Since 1997 DM Software has been on the market place with the Dialog Manager CRM suite.I referred to the CEO

Established the company's IT infrastructure in Denmark. Designed and implemented a common Nordic IT platform, based on "state of the art" technology from Microsoft and Avaya (Lucent Technonogi).IT Manager for an IT development and telephony department. The department delivered intelligent and integrated customer service and call center solutions for some of the largest companies in Denmark and in the Nordic region. ProffCom A/S was one of the largest call center companies in the Nordic region and was represented in 7 European countries. It was owned by Proffice AB in Sweden.I referred to the CEO, and had management responsibility for 4 IT employee.

Daily management and operation of the internal telephony department, as well as internal/external call center.⇨ Implementation and project management of internal IT and telecom projects. ⇨ Implementation of Interactive Voice Response (IVR) and Computer Telephony Inte-gration (CTI) in the call centre with approximately 250 agents⇨ IVR Implementation and management of Telia’s prepaid solution (Telia Cash). Telia was first mover and after 4 month they had 100.000 new customer on the system.I referred to the CTO, and was responsible for 2 employee.

Administration and operation of IT, including network and telephony platform.⇨ Implementation of new telephone system in a new Call Center.⇨ Technical implementation, operation, support and administration of networks and Call Center.⇨ Responsible for Microsoft and Novell server.⇨ Participated in the Group's Telecommunications project group in which various IT solutions was carefully analyzed.I referred to the CTO

Customer support, sale and service of PC hardware and Software, Store ManagerI referred to the CEO