Tolulope Olasupo Email and Phone Number
Hey there! My incredible journey of being a Product Manager for the past 4 years has not just been about pushing products but also making users' lives better. My work revolves around crafting solutions that people not only need but love.From implementing data-driven strategies, enhancing operational efficiency, revamping user experiences to collaborating with cross-functional teams and fueling business growth, delivering successful products and projects within budgets, the joy of it all is knowing that what I do has a direct impact on the lives of people. As a continuous learner, I've invested in certifications in Product Management and Agile Project Management. My technical skills in data analysis, database management and my proficiency with various tools like Miro, Jira Confluence, Mixpanel, AppsFlyer, enables me to lead and manage projects effectively. I'm also committed to ensuring cybersecurity and user experience optimization in everything I do.I'm passionate about stakeholder relations, market research, and using data to drive strategic planning, KPI tracking, and competitor analysis. I'm a firm believer in agile work practices, and I excel in areas like user acceptance testing (UAT), product definition, and creating compelling product roadmaps.Let's connect, collaborate and explore the world of products, one exciting project at a time.
Crand Technologies
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Product ManagerCrand Technologies Mar 2022 - PresentNigeria• Led product management efforts with a user-centric focus, driving a 35% revenue increase for Dtunes.ng within six months. Implemented data-driven enhancements for our B2C product offerings, boosting sales growth and executed solutions to improve operational efficiency. • Drove a 40% increase in online presence and engagement through digital marketing strategies. By conducting market research, optimizing operations and collaborating with stakeholders, we achieved a 25% expansion in market share and an increase in overall company profitability. -
Operations ManagerCrand Technologies Jan 2022 - Dec 2022Lagos, Nigeria• Maximized team efficiency, achieving a 10% increase in staff and process productivity, evaluated operational costs, improving order fulfillment times by 15% and enhancing cost-effectiveness. • Doubled as a human resource and redefined team approach through quarterly performance reviews and reduced workplace conflicts, Overhauled the customer service process for better communication and issue resolution. -
Customer Success RepresentativeCrand Technologies Jun 2021 - Jan 2022Lagos, Nigeria• Streamlined client documentation, tracked and collated and leveraged user feedback for product enhancement, achieving a 95% customer satisfaction rate, 100% accuracy in call logs and reduced response times by 20%.• Processed customer correspondence via communication channels, including emails, phone calls, and in-person interactions, cross-selling products and providing educational support on services, product offering and promotions to clients, maintained a 98% issue resolution rate and enhanced customer-oriented service. -
Product ManagerAssurdly || Quality As A Service Apr 2023 - Jun 2023Lagos, Lagos State, Nigeria• Managed product development from ideation to launch, collaborated with diverse companies to facilitating system integration, aligning technical requirements with their business objectives, improving processes, providing competitive analysis, tailored solutions, and customer support. • Supported cross-functional teams, achieving a 98% on-time and on-budget delivery of B2B software solutions, ensuring compliance with industry standards, improving overall system functionality and documenting product requirements.
Tolulope Olasupo Education Details
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Microbiology, General
Frequently Asked Questions about Tolulope Olasupo
What company does Tolulope Olasupo work for?
Tolulope Olasupo works for Crand Technologies
What is Tolulope Olasupo's role at the current company?
Tolulope Olasupo's current role is User-Centric Product Manager - Managing Operations, Driving Innovation and Customer Satisfaction.
What schools did Tolulope Olasupo attend?
Tolulope Olasupo attended Obafemi Awolowo University.
Not the Tolulope Olasupo you were looking for?
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Tolu Olasupo
Nigeria -
Tolulope Olasupo
Lagos -
Tolulope Olasupo
Customer Service Personnel. B.A English, M.A Cultural And Media Studies, University Of Ibadan.Lagos State, Nigeria -
Tolulope Olasupo
Ikorodu
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