Tolulope Olasupo

Tolulope Olasupo Email and Phone Number

User-Centric Product Manager - Managing Operations, Driving Innovation and Customer Satisfaction @ CRAND Technologies
Tolulope Olasupo's Location
Lagos State, Nigeria, Nigeria
About Tolulope Olasupo

Hey there! My incredible journey of being a Product Manager for the past 4 years has not just been about pushing products but also making users' lives better. My work revolves around crafting solutions that people not only need but love.From implementing data-driven strategies, enhancing operational efficiency, revamping user experiences to collaborating with cross-functional teams and fueling business growth, delivering successful products and projects within budgets, the joy of it all is knowing that what I do has a direct impact on the lives of people. As a continuous learner, I've invested in certifications in Product Management and Agile Project Management. My technical skills in data analysis, database management and my proficiency with various tools like Miro, Jira Confluence, Mixpanel, AppsFlyer, enables me to lead and manage projects effectively. I'm also committed to ensuring cybersecurity and user experience optimization in everything I do.I'm passionate about stakeholder relations, market research, and using data to drive strategic planning, KPI tracking, and competitor analysis. I'm a firm believer in agile work practices, and I excel in areas like user acceptance testing (UAT), product definition, and creating compelling product roadmaps.Let's connect, collaborate and explore the world of products, one exciting project at a time.

Tolulope Olasupo's Current Company Details
CRAND Technologies

Crand Technologies

View
User-Centric Product Manager - Managing Operations, Driving Innovation and Customer Satisfaction
Tolulope Olasupo Work Experience Details
  • Crand Technologies
    Product Manager
    Crand Technologies Mar 2022 - Present
    Nigeria
    • Led product management efforts with a user-centric focus, driving a 35% revenue increase for Dtunes.ng within six months. Implemented data-driven enhancements for our B2C product offerings, boosting sales growth and executed solutions to improve operational efficiency. • Drove a 40% increase in online presence and engagement through digital marketing strategies. By conducting market research, optimizing operations and collaborating with stakeholders, we achieved a 25% expansion in market share and an increase in overall company profitability.
  • Crand Technologies
    Operations Manager
    Crand Technologies Jan 2022 - Dec 2022
    Lagos, Nigeria
    • Maximized team efficiency, achieving a 10% increase in staff and process productivity, evaluated operational costs, improving order fulfillment times by 15% and enhancing cost-effectiveness. • Doubled as a human resource and redefined team approach through quarterly performance reviews and reduced workplace conflicts, Overhauled the customer service process for better communication and issue resolution.
  • Crand Technologies
    Customer Success Representative
    Crand Technologies Jun 2021 - Jan 2022
    Lagos, Nigeria
    • Streamlined client documentation, tracked and collated and leveraged user feedback for product enhancement, achieving a 95% customer satisfaction rate, 100% accuracy in call logs and reduced response times by 20%.• Processed customer correspondence via communication channels, including emails, phone calls, and in-person interactions, cross-selling products and providing educational support on services, product offering and promotions to clients, maintained a 98% issue resolution rate and enhanced customer-oriented service.
  • Assurdly || Quality As A Service
    Product Manager
    Assurdly || Quality As A Service Apr 2023 - Jun 2023
    Lagos, Lagos State, Nigeria
    • Managed product development from ideation to launch, collaborated with diverse companies to facilitating system integration, aligning technical requirements with their business objectives, improving processes, providing competitive analysis, tailored solutions, and customer support. • Supported cross-functional teams, achieving a 98% on-time and on-budget delivery of B2B software solutions, ensuring compliance with industry standards, improving overall system functionality and documenting product requirements.

Tolulope Olasupo Education Details

Frequently Asked Questions about Tolulope Olasupo

What company does Tolulope Olasupo work for?

Tolulope Olasupo works for Crand Technologies

What is Tolulope Olasupo's role at the current company?

Tolulope Olasupo's current role is User-Centric Product Manager - Managing Operations, Driving Innovation and Customer Satisfaction.

What schools did Tolulope Olasupo attend?

Tolulope Olasupo attended Obafemi Awolowo University.

Not the Tolulope Olasupo you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.