Togy Thomas Email & Phone Number

United Arab Emirates

Addison, Texas, Us

Complex Programme DeliveryEnterprise Customer Relationship ManagementGlobal Program / Project Team ManagementRegionally accountable for Delivery Management

Abu Dhabi, Ae

-- Delivered a portfolio of large infrastructure projects for Dubai Aviation Engineering Projects [six teams, project cost AED 7M]-- Successfully delivered a complex, time-bound infrastructure upgrade and readiness programme for Dubai Airshow #DubaiAirshow @DubaiAirshow covering six critical systems.-- Orchestrated the design, architecture and delivery of a best-in-class multi-technology based cyber security solution for Dubai Airports Risk & Governance [Eight teams, AED 15M]-- Account / Service Management for four Dubai Aviation entities

Provided consultancy services for Master Data Management architecture, system and processes review. PowerHouse FZE: Successfully proposed a comprehensive strategic technology design to overhaul the current technology estate & align with the organization new strategy to migrate their business model from an asset based model to an asset-less business. PowerHouse FZE is a regional power solutions company operating across the Middle East, Africa and Asia.

Dumbarton, Gb

Held various key decision making roles as part of the leadership teamResponsible for service delivery management, business applications operations, Infrastructure Projects and Operations, Cloud Application deployment and web development Supported business growth from a $10m to $1bn t/o for Latin America, Africa, Asia and Middle East. Led IT transformation strategy delivery for region assigned spanning Africa, Asia, Middle East and Australia. In this multi-faceted & strategic role, IT Business Partner for ME , Africa &Asia Pac regions, and for Ops & finance functions. Technology Lead for Key Business Transformation IT ProjectsI led an APAC & MEA team of 30 multi-disciplined, multi-cultural technologists in Dubai, Australia and Singapore across helpdesk, application support, web development, infrastructure projects and operations functions. Key projects/achievements:-Led a c£300k technology-linked business process transformation project in Russia, and procured/implemented IT solutions to prepare for intensive top line growth of over 40% YoY-Led c£2m ‘Internet of Things’ software implementation project for field asset data storage and analysis, directing a team of 7-Have been an integral part of two business acquisition related IT integration projects-Turned around a £1.5m derailed Enterprise Business Application project, managing a team of 8 to redefine scope, research, procure and roll out the system replacement, and achieve aggressive timescales-Led numerous strategic infrastructure projects ranging from wired and wireless switching and routing to communication & collaboration to security to data centre commissioning; all aimed at consolidation, standardization, cost optimization and capability improvement for the organization

Dumbarton, Gb

-Introduced cloud computing through the implementation of best in breed (as per Gartner) cloud storage solutions for a growing user base-Pivotal in successfully achieving an ambitious organisational geographic expansion strategy to open 60 branch offices/service centers in under 3 years - created supporting infrastructure by commissioning tier 3 data centers in Dubai and Singapore, developing an Infrastructure framework for regional consolidation/standardisation thereby improving time to market- Designed and led the implementation of a fully redundant hot standby Disaster Recovery (IT DR) co-location to complement the regional Business Continuity Plan (BCP) . Developed the IT BCP procedures and tested successfully on an annual basis. - Improved Service Delivery significantly through improved communication with end user community, improving process and hand off processes between Infrastructure and Service Desk teams, especially processes relating to Change Management, Problem Management, Root Cause Analysis Negotiated and firmed up Service Level Agreement (SLA) with major business units in the region.-Conceptualized and lead development of various applications solutions: -Component Failure Reporting system, saving $2m pa, and improving supply chain efficiency, -logistics digitization to improve mobilization time and hence time to revenue -WMS to manage c$40m of stock turning over 3x annually -Material requisitioning system to improve trace-ability of parts distribution to 100+ projects worldwide- Managing multi-divisional budgets across 13 business units, complex stakeholder relationships, HR activities and PMO governance for the region-Developing, nurturing and leading a multicultural team to deliver challenging objectives

Dumbarton, Gb

- Commissioned new state of the art Data Center in Dubai and successfully consolidated systems and applications from branch offices into the regional data center.- Developed and implemented a comprehensive program to improve Information Security across the region; multi-layer security systems, user awareness programs, security audits and end user policies - Implemented ITIL based Standard Operating Procedures for Infrastructure Operations, Service Delivery including Application Support - Web – based Inventory management system for the International Projects Division delivered; fully architected and designed internally and developed through outsourcing partnerships- Regional SharePoint based collaboration site launched successfully- Regional HR and Payroll systems implemented successfully- Successfully consolidated IT application services from across the region into the Dubai Data Centre- Implemented Cisco VoIP based phone systems in the Middle East and Singapore- Standardization of infrastructure components across region successfully completed

Dumbarton, Gb

- Introduced barcode based central warehouse management systems successfully- Service Level Agreement and local IT policies successfully published- Formal processes introduced to improve visibility and accountability in the infrastructure team- Formal data protection and security technology and processes introduced- Technology standards introduced for the region

Dumbarton, Gb

- Led the implementation of a localized ERP system successfully delivering the Finance, Purchasing and Warehouse modules- Created a formal helpdesk recruiting a junior analyst to form the support department for Jebel Ali campus- Implemented Track-IT ticketing system and created a structured and auditable help desk to serve all Middle East offices - Created an Asset Management Database to record and manage the movement of all IT Assets across the region

Management Development, Organizational Leadership

Management Development, Impact And Influence

Master Of Business Administration - Mba, Finance, Information Technology

B. Engineering, Industrial & Production

Xii, Higher Secondary

Bachelor Of Engineering - Be, Industrial Engineering