Togy Thomas

Togy Thomas Email and Phone Number

Director - Service Delivery Management @ Securonix
United Arab Emirates
Togy Thomas's Location
United Arab Emirates, United Arab Emirates
About Togy Thomas

Technology professional with extensive experience in leading multi-discipline, multi-geographic, multi-cultural teams and proven track record in organizing, orchestrating and delivering large complex projects / solutions either from scratch or resurrecting & delivering dormant projects:Experienced in:Complex / Enterprise Programme modelling and deliveryBusiness Applications Design, Delivery and Operations Management Cyber Security Technologies and SolutionsIT Infrastructure and Operations ManagementDesigning and delivering transformation initiativesM&A IntegrationComplex Stakeholder Management and innovative change inception methodsEnterprise Architecture - Infrastructure & Business Apps / SolutionsCompelling communications – articulating and documenting abstract or conceptual ideas Significant Achievements:• Delivered a state-of-the-art Cyber Security solution by orchestrating 6 different technology solutions which delivered unparalleled value to Cyber Security Operations for the leading airport in the Middle East.• Delivered multiple large multi-million dollar projects for a leading aviation engineering organization.• Developed and matured business partnerships, improving Business IT Alignment, developing governance forums to define / navigate priorities.• Conceptualized, defined and delivered IT Strategies for different stages of business lifecycle. Managed complex multiple business units budgeting processes totalling $12 - $15 Mil annually. • Led all subdomains of IT Services; Service Desk, Infra Ops, Cyber Security, App Support, Web Dev, BI and Projects. Successfully aligned, structured, re-positioned and right-sized teams in line with company strategy • Moulded strategic partnerships with global vendors improving delivery and cost of ownership• Improved team performance using formal processes based on best practices (ITIL / COBIT) reporting to senior stakeholders as well as ISO audit requirements.• Led complex discovery and selection processes collaboratively for multiple global solutions including IIoT, Cyber Security, ERP, Logistics Management Systems etc.• Led multiple cultural change management programmes in IT across ME, Africa and Asia.• Liaised with all levels of organization as part of Senior IT Mgmt Team, Business Leadership Team, Group PMO and reporting to the CIO.

Togy Thomas's Current Company Details
Securonix

Securonix

View
Director - Service Delivery Management
United Arab Emirates
Website:
securonix.com
Employees:
705
Togy Thomas Work Experience Details
  • Securonix
    Director - Service Delivery Management
    Securonix
    United Arab Emirates
  • Securonix
    Service Delivery And Customer Experience Management
    Securonix Jan 2022 - Present
    Addison, Texas, Us
    Complex Programme DeliveryEnterprise Customer Relationship ManagementGlobal Program / Project Team ManagementRegionally accountable for Delivery Management
  • Alpha Data
    Senior Programme Manager
    Alpha Data Sep 2019 - Jan 2022
    Abu Dhabi, Ae
    -- Delivered a portfolio of large infrastructure projects for Dubai Aviation Engineering Projects [six teams, project cost AED 7M]-- Successfully delivered a complex, time-bound infrastructure upgrade and readiness programme for Dubai Airshow #DubaiAirshow @DubaiAirshow covering six critical systems.-- Orchestrated the design, architecture and delivery of a best-in-class multi-technology based cyber security solution for Dubai Airports Risk & Governance [Eight teams, AED 15M]-- Account / Service Management for four Dubai Aviation entities
  • Infinitechain Technology Solutions
    Technology Consultant
    Infinitechain Technology Solutions Feb 2018 - Jun 2019
    Provided consultancy services for Master Data Management architecture, system and processes review. PowerHouse FZE: Successfully proposed a comprehensive strategic technology design to overhaul the current technology estate & align with the organization new strategy to migrate their business model from an asset based model to an asset-less business. PowerHouse FZE is a regional power solutions company operating across the Middle East, Africa and Asia.
  • Aggreko
    Head Of It - Middle East | Africa | Asia | Australia
    Aggreko Jan 2014 - Dec 2017
    Dumbarton, Gb
    Held various key decision making roles as part of the leadership teamResponsible for service delivery management, business applications operations, Infrastructure Projects and Operations, Cloud Application deployment and web development Supported business growth from a $10m to $1bn t/o for Latin America, Africa, Asia and Middle East. Led IT transformation strategy delivery for region assigned spanning Africa, Asia, Middle East and Australia. In this multi-faceted & strategic role, IT Business Partner for ME , Africa &Asia Pac regions, and for Ops & finance functions. Technology Lead for Key Business Transformation IT ProjectsI led an APAC & MEA team of 30 multi-disciplined, multi-cultural technologists in Dubai, Australia and Singapore across helpdesk, application support, web development, infrastructure projects and operations functions. Key projects/achievements:-Led a c£300k technology-linked business process transformation project in Russia, and procured/implemented IT solutions to prepare for intensive top line growth of over 40% YoY-Led c£2m ‘Internet of Things’ software implementation project for field asset data storage and analysis, directing a team of 7-Have been an integral part of two business acquisition related IT integration projects-Turned around a £1.5m derailed Enterprise Business Application project, managing a team of 8 to redefine scope, research, procure and roll out the system replacement, and achieve aggressive timescales-Led numerous strategic infrastructure projects ranging from wired and wireless switching and routing to communication & collaboration to security to data centre commissioning; all aimed at consolidation, standardization, cost optimization and capability improvement for the organization
  • Aggreko
    Regional It Manager
    Aggreko May 2009 - Dec 2013
    Dumbarton, Gb
    -Introduced cloud computing through the implementation of best in breed (as per Gartner) cloud storage solutions for a growing user base-Pivotal in successfully achieving an ambitious organisational geographic expansion strategy to open 60 branch offices/service centers in under 3 years - created supporting infrastructure by commissioning tier 3 data centers in Dubai and Singapore, developing an Infrastructure framework for regional consolidation/standardisation thereby improving time to market- Designed and led the implementation of a fully redundant hot standby Disaster Recovery (IT DR) co-location to complement the regional Business Continuity Plan (BCP) . Developed the IT BCP procedures and tested successfully on an annual basis. - Improved Service Delivery significantly through improved communication with end user community, improving process and hand off processes between Infrastructure and Service Desk teams, especially processes relating to Change Management, Problem Management, Root Cause Analysis Negotiated and firmed up Service Level Agreement (SLA) with major business units in the region.-Conceptualized and lead development of various applications solutions: -Component Failure Reporting system, saving $2m pa, and improving supply chain efficiency, -logistics digitization to improve mobilization time and hence time to revenue -WMS to manage c$40m of stock turning over 3x annually -Material requisitioning system to improve trace-ability of parts distribution to 100+ projects worldwide- Managing multi-divisional budgets across 13 business units, complex stakeholder relationships, HR activities and PMO governance for the region-Developing, nurturing and leading a multicultural team to deliver challenging objectives
  • Aggreko
    It Infrastructure And Operations Manager
    Aggreko Jan 2004 - Apr 2009
    Dumbarton, Gb
    - Commissioned new state of the art Data Center in Dubai and successfully consolidated systems and applications from branch offices into the regional data center.- Developed and implemented a comprehensive program to improve Information Security across the region; multi-layer security systems, user awareness programs, security audits and end user policies - Implemented ITIL based Standard Operating Procedures for Infrastructure Operations, Service Delivery including Application Support - Web – based Inventory management system for the International Projects Division delivered; fully architected and designed internally and developed through outsourcing partnerships- Regional SharePoint based collaboration site launched successfully- Regional HR and Payroll systems implemented successfully- Successfully consolidated IT application services from across the region into the Dubai Data Centre- Implemented Cisco VoIP based phone systems in the Middle East and Singapore- Standardization of infrastructure components across region successfully completed
  • Aggreko
    It Manager (Acting)
    Aggreko Jan 2004 - Aug 2006
    Dumbarton, Gb
    - Introduced barcode based central warehouse management systems successfully- Service Level Agreement and local IT policies successfully published- Formal processes introduced to improve visibility and accountability in the infrastructure team- Formal data protection and security technology and processes introduced- Technology standards introduced for the region
  • Aggreko
    Senior Analyst
    Aggreko Aug 2000 - Dec 2003
    Dumbarton, Gb
    - Led the implementation of a localized ERP system successfully delivering the Finance, Purchasing and Warehouse modules- Created a formal helpdesk recruiting a junior analyst to form the support department for Jebel Ali campus- Implemented Track-IT ticketing system and created a structured and auditable help desk to serve all Middle East offices - Created an Asset Management Database to record and manage the movement of all IT Assets across the region
  • Business Machines Co
    Sales Consultant
    Business Machines Co Jun 1999 - Jul 2000

Togy Thomas Skills

It Management Management It Service Management Itil Erp Project Management Business Process Improvement Change Management Business Intelligence Project Planning Process Improvement Sharepoint Business Analysis Operations Management Disaster Recovery Vendor Management Team Leadership Project Delivery Business Strategy Integration Business Process Infrastructure Service Delivery Power Generation Enterprise Architecture Software Development Crm Information Technology Requirements Analysis Active Directory Pmo Operational Excellence Risk Management Program Management Business Process Design Sql Microsoft Technologies Contract Negotiation Team Building Service Management Togaf Six Sigma System Administration Requirements Gathering Security Strategy Togaf Adm It Strategy Cloud Computing Amazon Web Services

Togy Thomas Education Details

  • Imd
    Imd
    Organizational Leadership
  • Hult Ashridge Executive Education
    Hult Ashridge Executive Education
    Impact And Influence
  • Psg Institute Of Management
    Psg Institute Of Management
    Information Technology
  • B. M. S. College Of Engineering
    B. M. S. College Of Engineering
    Industrial & Production
  • New Indian School
    New Indian School
    Higher Secondary
  • B. M. S. College Of Engineering
    B. M. S. College Of Engineering
    Industrial Engineering

Frequently Asked Questions about Togy Thomas

What company does Togy Thomas work for?

Togy Thomas works for Securonix

What is Togy Thomas's role at the current company?

Togy Thomas's current role is Director - Service Delivery Management.

What schools did Togy Thomas attend?

Togy Thomas attended Imd, Hult Ashridge Executive Education, Psg Institute Of Management, B. M. S. College Of Engineering, New Indian School, B. M. S. College Of Engineering.

What skills is Togy Thomas known for?

Togy Thomas has skills like It Management, Management, It Service Management, Itil, Erp, Project Management, Business Process Improvement, Change Management, Business Intelligence, Project Planning, Process Improvement, Sharepoint.

Who are Togy Thomas's colleagues?

Togy Thomas's colleagues are Prabhu Krishna, Sachin Kumar Talan, Charan Deepu, Keshava V, Anang Arun, Razin Hameed, Jon Thanas.

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