Promoted from Manager to Senior Director, Software Engineering, responsible for driving the architecture and evolution of all unstructured text analytics products.Responsibilities- Lead and mentor four teams with a total of 10 direct reports, overseeing areas including Named Entity Recognition, UI/UX, Base Linguistics, Platform & Cloud, and outsourced QA teams.- Architect both greenfield software projects and revitalize legacy software, transforming them into revenue-generating products deployed across cloud and on-premises platforms.- Collaborate with customers to architect containerized deployments using Docker, Docker Compose, and Kubernetes (k8s).- Work closely with the customer support team and directly engage with customers to resolve Tier 3 issues for both commercial and government clients.- Support sales efforts through pre-sales technical engagements.Analyze and improve the performance and security of the entire product suite.Accomplishments- Managed the full software development lifecycle to integrate multiple products into a single secure product suite, delivering projects on time and under budget.- Served as a trusted advisor to top-tier clients, such as a US intelligence agency, US defense contractors, and financial institutions, guiding projects from architectural design through implementation and deployment.- Provided docker, kubernetes and helm training sessions to the sales and sales engineering teams.- Implemented security processes and procedures to scan Docker images for security vulnerabilities.- Mitigated security risks by authoring and executing new procedures derived from supervising the Penetration Test team.

Promoted from Software Architect to Manager Platform and Cloud/Entity ExtractionResponsibilities- Lead and mentor three teams with a total of 7 direct reports, overseeing areas including Named Entity Recognition, Platform & Cloud, and outsourced QA teams.- Architect both greenfield software projects and revitalize legacy software, transforming them into revenue-generating products deployed across cloud and on-premises platforms.- Collaborate with customers to architect containerized deployments using Docker, Docker Compose, and Kubernetes (k8s).- Work closely with the customer support team and directly engage with customers to resolve Tier 3 issues for both commercial and government clients.- Support sales efforts through pre-sales technical engagements.Analyze and improve the performance and security of the entire product suite.Accomplishments- Led the development and release of new products, including the Model Training Suite, Events Training Server (a new greenfield product), and a prototype data exfiltration detection server for a US intelligence agency.- Established and guided a new QA team through product testing, analysis, and characterization, ensuring performance and customer satisfaction for clients like Salesforce and the Singapore Government.- Developed a performance and accuracy testing framework for evaluating the data exfiltration detection server.- Created test plans, onboarded new development teams to QA, and directed test efforts.Ported the existing Rosette Server on-prem deployment to a secure Helm/Kubernetes deployment for existing and pre-sales clients (Salesforce, Singapore Government, BAE). - Conducted analysis and characterization of production usage data to produce input data for driving performance testing.

Promoted from Senior Architect to Manager, Enterprise Architecture to manage all enterprise architecture activities of Casenet.Responsibilities:- Managed all enterprise activities of Casenet, overseeing the strategic technical direction and architectural vision for the company's products.- Led an advanced research and development group and a team of four enterprise architects to prototype and evaluate new product enhancements.- Served as the architectural/technical liaison to Casenet's largest customers.Provided technical guidance and support to sales, customers, services, engineering, and product management teams.- Designed processes, policies, and procedures guiding the technical direction and architectural vision of the company's products.Accomplishments:- Delivered numerous customer-facing architectural presentations, contributing to the successful closure of multi-million dollar sales deals.- Directed efforts to transition the legacy monolithic TruCare architecture to a microservices-based system, enhancing scalability and flexibility.- Evaluated potential acquisition targets for Casenet, contributing to strategic growth initiatives.Collaborated with high-profile clients such as Cigna, Centene, and Health First to optimize their TruCare deployments, ensuring efficient operations.- Coordinated and analyzed the results of penetration testing and static code scans to enhance the security of the product suite.- Prototyped the deployment of the TruCare stack to Docker containers with the goal of transitioning to AWS with Kubernetes, enhancing scalability and deployment flexibility.- Conducted prototyping work on Apache NiFi to import Member/Provider datasets into Elasticsearch, improving search capabilities.- Designed and implemented virus scanning into the Casenet on-prem, multi-tenant utilization management platform, enhancing security measures.

Promoted from Principal Engineer to Software Engineering Manager to lead multiple groups in the implementation and delivery of the Mutualink Edge, a SaaS-based emergency communications system. Responsibilities- Directed multiple groups in the implementation and delivery of Mutualink Edge, a SaaS-based emergency communications system, enhancing communication capabilities for public safety and Department of Defense customers.- Architected the Mutualink Edge hosted solution and led the team responsible for designing, developing, and deploying all mobile and SaaS products to private and public clouds using Linux Containers (LXC) and the virtualization API (libvirt).- Performed system integration and support for both hosted and on-customer premises deployments, including projects for clients such as the Texas Rangers (Law Enforcement), Royal Mounted Police, and New York Power Authority.Accomplishments- Transformed an existing embedded legacy software system into a SaaS-based communications platform integrated with iOS and Android devices.- Doubled sales by developing Mutualink Edge Mobile, enhancing security at high-profile events such as the 2013 Super Bowl, 2014 Boston Marathon, Miss America Pageant 2013/2014, and the FIFA World Cup.- Developed the RESTful backend service for the Mutualink Edge environment, enabling user authentication, authorization, accounting (AAA), resource management, and client provisioning.- Designed a containerization solution facilitating immediate connections to secure communication gateways for first responders.- Created the initial iOS (iPad) client for secure real-time collaboration and communication, supporting device streaming of H.264 video, G711 audio, file transfer, and text chat.

Notable Accomplishments Include:-Leading the technical team charged with delivering a reporting and control system to be used by Kiva’s customers to query and control Kiva’s robotic order processing system.-Developing proof of concepts and performed performance analysis to determine the best way forward.Accomplishments-Specified a REST API and web application architecture to expose Kiva specific data to customers’ data warehousing solutions.-Implemented the baseline REST system using both Tomcat and Glassfish running JAX-RS (Jersey) and JPA (Hibernate, OpenJPA) to MySQL.-Performed performance analysis of OpenJPA and Hibernate compared to the existing Kiva database implementation.-Performed requirement analysis and worked with the heads of Marketing and Software Architecture to ensure the delivered system meets customers’ needs and expectations.

Responsible for-Developing a software framework used to connect Nokia mobile phones with Nokia’s cloud computing infrastructure to be used for analytics and device backup.-Developing proof of concepts and performing performance analysis to determine the best alternative to implement.-Scrum master for Services Division working on browser development.Accomplishments-Developed and implemented a Tomcat-based REST API for enabling structured data storage to be replicated from the mobile device to the Nokia cloud infrastructure.-Prototyped SQLite implementations of various database change notification mechanisms needed to propagate local data changes to the cloud infrastructure.-Coordinated software release discrepancies and changes in release schedules between a collection of engineering teams in Finland, USA, Canada, India and Germany.-Managed the content backlog and priorities of the features needed by the Services Division (Scrum Master).

Notable Accomplishments Include:-Leading a team of Senior Systems Engineers and sub-contractors in the analysis and concept development of the next generation communications gateway product line to be used to interconnect heterogeneous military voice and data networks.Prototype: https://en.wikipedia.org/wiki/Battlefield_Airborne_Communications_NodeAccomplishments-Developed the Objective Gateway software architecture acquisition methodology that focused heavily on leveraging architectural patterns.-Designed and developed the communications subsystem prototype of the Objective Gateway (OG) making use of web services using REST and SOAP paying particular attention to information assurance and security.-Developed, negotiated and executed risk reduction and experimentation plans between the U.S. Air Force and MIT Lincoln Labs to address key technical risks of the Objective Gateway (OG). The experimentation and risk reduction plans totaled $6.5 million dollars.-Developed and oversaw technical risk reduction plans for airborne IP networking, voice bridging, routing and tactical message transformation and forwarding. This work included hands-on analysis of H.323, SIP, VoIP, IP wireless networking and the integration of web technologies with tactical military networks.

Senior Research Engineer 2004-2005 Nokia Research Center, Burlington, MA* Implemented development tools to visualize and correlate power, software traces, and L1/L2 cache miss statistics to examine the power consumption of mobile phones. * Analyzed the feasibility and changes required to migrate from a single processor device, running a Symbian kernel (EKA2), to a symmetric multiprocessor (SMP) based device.Principle Research Engineer 2004 Nokia Research Center, Helsinki, Finland * Developed a hybrid power and resource management framework for mobile phones making use of application budgets, resource usage intentions and application quality reductions. * Designed a method to dynamically track music preferences on embedded devices by inferring ratings based on device context information e.g. location and time (US 2005/0288991 2005). Chief Architect 2002-2004 Nokia Mobile Phones, Helsinki, Finland * Managed a software team of ten developers tasked with making key Nokia mobile phone messaging and web browsing applications into a standalone software product.Lead Software Engineer 2000-2002 Nokia Venture Organization, Burlington, MA * Implemented an embedded animation player in C that provides scriptable avatars for use in peer-to-peer SMS-based expressive messaging.Research Engineer 1999-2000 Nokia Research Center, Burlington, MA * Implemented a multi-threaded HTTP server in C++ that allowed WAP enabled mobile phones to control a Windows based PC (US Patent 7,177,902). Senior Software Designer 1998-1999 Nokia Mobile Phones, Copenhagen, Denmark * Designed and implemented the core subsystem of the Nokia WAP browser responsible for caching web content using HTTP caching semantics. * Chairman, WAP Forum Architecture Working Group Research Engineer 1997-1998 Nokia Research Center, Burlington, MA * Developed a Java-based Wireless Markup Language (WML) Encoder to assist in WAP development on both the phone and cellular network.

Designed and developed a suite of Java tools to regression test a multi-tier web-based architecture. The suite of tools included tools to capture and replay regression test scripts and to generate simulated workloads.* Developed a system to monitor web site performance using Perl scripts and Java applets.