12/2023 Processing sales transactions and taking paymentsCalculating the cost of products or servicesCalculating and returning change for cash transactionsMaintaining adequate change denominations and requesting additional changeAnswering customer questions about products or services and providing recommendations based on customer needsCross-selling and upselling productsReconciling cash drawers and sales receiptsReporting issues with equipmentWorking with the team to meet store sales goalsResponding to and resolving customer complaints and concernsProcessing layaways, returns and exchangesMaintaining clean and tidy checkout and merchandise areasAssisting in stocking and rotating merchandiseScanning and bagging items accurately and efficientlyStaying up to date on merchandise promotions, advertisements and product informationStocking sales floor shelves and creating attractive product displaysHelped customers with specific item requests by answering questions and offering knowledgeable product advice.Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.Packed purchased items properly to prevent damage to delicate products.

Managed information on company databases for differentorganisational activities to track history and safeguard accurateinformation.Trained and helped less experienced staff manage workloads andassignments, facilitating fulfilment of organisational objectives.Directed incoming mail, interoffice messages and packages to officerecipients.Answered phones and performed clerical office functions to addressqueries, concerns and issues, escalating complaints to management.Performed administrative tasks, document management and reportdevelopment for inter-departmental use.Greeted visitors and appropriately directed to designated areas.Organised and stored hardcopy files.Kept office operations running smoothly and efficiently byimplementing procedure and policy improvements.Managed document control duties to reduce errors and maintainaccurate records.Safeguarded sensitive and confidential data in compliance withsecurity best practices.Performing audit assignments assigned Gathering, analyzing, evaluating, and presenting accountingdocumentation, reports, data, and flowcharts