Tokini George Email and Phone Number

Provide courteous and professional service to guests who are checking into or out of the facility and to offer assistance to guests as needed during their stay.Answer telephone calls from guests seeking to make or cancel hotel reservationsGreet arriving guests, assign rooms, issue keys, and collect guest payment and billing information.Answer guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfil guest requirements.Audit and balance reports from the day shiftsSchedule guest wake-up calls and reservations for the following dayVerify that all EOD work has been performed by other departmentsRespond to guest inquiries, concerns and complaints as neededAnswer phones and place reservationsRun EOD computer functions so they are complete by the end of the shiftPrepare guest bills for next-day checkouts and process reservation cardsBalance cash drawers and record receiptsFacilitate the deposit of guests’ valuables in hotel safe