Adetokunbo (Toks) Adeoye Email & Phone Number

Richmond, TX, US

Stafford, TX

• Managed project involving multiple deployments of software and computers to hundreds of users using Intune and Autopilot
• Managed project involving the implementation of conditional access using Entra ID
• Involved in project collapsing domain by syncing up user profiles in Active Directory with their profiles in Entra ID
• Onboarded and offboarded users using Active Directory and MS Admin Center
• Setup and revoked badge access credentials for end users using TX3 Configurator
• Setup, assigned and unassigned VOIP extensions for end users using WeConnect and the Windstream platform

Houston, Texas Area

• Provided Technical Support for customers through the phone using Avaya; chats, using Nuance Chat Agent and Salesforce/Vlocity
• Troubleshot issues with ios and android phones
• Assisted customers with transferring their phone services from other carriers to Visible Mobile Service
• Assisted customers with purchase of ios and android phones
• Reset passwords and reprovisioned features in ios and android phones using MTAS

Houston, Texas Area

• Created technical documentations for configuring static routes and upgrading Data Protector in Linux, UNIX, and Windows servers
• Created training videos for static routing, application upgrade and backup configurations
• Configured static routes in Windows, Linux, and UNIX servers
• Validated and configured backup specifications in Linux and UNIX servers
• Validated and modified registry keys in Windows servers
• Added and removed clients from Data Protector

Houston, Texas Area

• Responsible for tape handling for 11 tape libraries
• Loaded and unloaded tapes using HP OpenView and Veritas NetBackup
• Ensured tape libraries had adequate amount of scratch tapes
• Facilitated transportation of tape media between work site and Iron Mountain using Secure Sync
• Documented tape movement between work site and Iron Mountain using Excel
• Helped field technicians get authorized security access to data center sites

Houston, Texas Area

• Installed hard drives and assisted with cable labelling and network management
• Installed blade servers and their enclosures
• Racked and stacked servers into HP racks
• Installed switches, PDUs, PDMs, RDMs and RCMs into HP racks using installation schematics
• Cabled servers, switches, PDUs, PDMs, RDMs and RCMs in HP racks using cabling schematics

Houston, Texas Area

• Provided smart hands assistance and support for Unix and Windows Administrators
• Removed and replaced failed drives and power supplies in servers
• Monitored stand-alone servers, blade servers, arrays, network and security equipment and tape libraries and informed administrators of critical alerts
• Decomissioned servers and server cabinets, racked and unracked servers, and traced cables from patch panels to their respective network devices and from the devices back to the patch panels.
• Loaded/unloaded tapes in StorageTek L20, L180 and L700E libraries, and unstuck tapes in their drives.
• Engaged vendors to provide hardware parts, upgrade hardware, and troubleshoot hardware issues.

Practical Theology

Bachelor'S Degree, Biology