Romel Clave Email & Phone Number

Valenzuela, Ncr, Ph

Philippines

Philippines

6F Jollibee Plaza, Ortigas Center, Pasig City

Monitors both systems and network performance through the use of various network management tools and ticketing systems. Responsible for interfacing with internal/external customers on operational issues by dispatching on-call engineers, facilitating communication and driving resolution to events via standard operating procedures. Oversee overall check-up and continuous maintenance of the corporate and operations data network infrastructure. 24 by 7 and on-call monitoring of the company's network infrastructure.Additional responsibilities are to run reports, track escalations and other key performance indicators. Coordinate with vendors to ensure good technical support utilization.

Jollibee Plaza

Manage Opensource VOIP systems(Asterisk, Freeswitch)Manage Siemens PABX systems(Hipath, Hicom)Maintain and implement VOIP telephony services for enterpriseAnalyze telecommunication functions of the organization and make recommendations.Develop, improve and maintain VoIP telecommunication systemsTroubleshoot and resolve telecommunication issues including converged voice and fax messaging

E. Rodriguez Jr. Avenue

Manage Windows Server infrastructure for various applications(Windows Active Directory, DHCP, DNS, WINS, IIS, FTP, RDP, Progress Database, MFGPro ERP System, KerioMail Server, Citrix Metaframe, SQL, Datawarehouse.Manage Active directory forest, including schema updates and upgrades to functional level Interface with various departments, gather requirements, and assist in project planning Assist in monitoring of production environment, plan upgrades, patches, and schedule downtime Participate in security audits as needed and act on recommendations received-----Progress/MFGProDesign, install, monitor, maintain and tune production databases within the MFG pro ERP environment while ensuring high levels of data availability. Develop, implement and oversee database policies and procedures to ensure the integrity and availability of databases and their accompanying software. Provide business process understanding and database standards expertise to ERP projects.

Design and develop instructor-led training program for a software applicationSupport training materials using company styles, standards, and development toolsEnsure that all information is consistent, easy to understand, and well organizedProofread and edit own work and work of others to improve quality, readability, consistency, and effectiveness of documentation

Intramuros, Manila

Oversees and manages employee chauffeurs.Ensures adherence to company safety standards by administering and enforcing vehicle safety guidelines with all chauffeurs. Ensures numbers of company-owned vehicles and chauffeurs is sufficient to meet business demands. Responsible to minimize vehicle down time by processing and maintaining records for the fleet’s preventive maintenance, repairs, insurance, and permits.

Bachelor Of Science In Mathematics Major In Computer Application

Certificate In Hardware Servicing

Information Technology

Red Hat Certified System Administrator Rapid Track

Red Hat System Administration

Red Hat System Administration III (RH254) Red Hat Command Line Skills (RH190)

Windows 2000 Mcse Certification

Course 2151: Microsoft Windows 2000 Network and Operating System Essential Course 2152: Implementing Microsoft Windows 2000 Professional.