Tolga Okcebe Email & Phone Number

Istanbul, Turkey

Istanbul, Turkey

Seller Support Issues & Crisis Management •Studies on seller experience •Çiçeksepeti communication channels reporting & analysis •Mp Operation reporting & Analysis •Mp Operation person-based performance tracking •Vendor support operation management

Round Rock, Texas, United States

• Deep and Shallow Water Lifeguard• Ensure swimmer safety in a variety of settings. In this role, enforce safety rules, monitor the water for danger, and rescue swimmers. Lifeguarding with CPR/AED for Professional Rescuers, First Aid, and Waterpark Skills Certified by American Red Cross.

Istanbul, Turkey

• Taking part in the e-commerce sector, I designed and edited the sales page of the site. In the field of marketing, I followed the advertising management and parameters on the website. In this process, I managed all processes such as research and development. I took part in the profit and loss follow-up by managing the turnover. I provided customer satisfaction by organizing cargo operations. • In addition, I managed the operation that ensures the tracking of orders and their timely delivery to our customers. I made campaigns with budget management and adjustment of advertising expenditures. I also tried to increase the number of sales and turnover by giving coupons while managing the budget. When I encountered a technical problem, I made interviews with Trendyol company for the website.

Istanbul, Turkey

• During the time I worked at Decathlon, I followed the market and compared the prices and features of the products of other companies with the products I sell and presented the advantages of the products I offered to my customers. I have tried to keep the profit margin at a high level by providing the requirements of stock management and to ensure that the products are accessible to the all users. In order to increase the user experience, I took part in the promotion of the products to the customers and the organization of the workshop events. • I took part in all the processes necessary to organize the products in the store and revitalize the aisles. By doing team coaching, I contributed to the training of my teammates by following their developments. I had the opportunity to experience sports during my work and also to work in the departments related to these sports.