Raphael M. Tolentino Email & Phone Number

London, England, United Kingdom

Conduct monthly meetings to discuss events with the leadership team to align church agendas timeline.Managed technical projects, including £2000+ AV equipment procurement, implemented 10+ disaster recovery procedures, and produced detailed quarterly financial reports for budget transparency.Advised 15+ church departments on technical solutions, resulting in a streamlined technical delivery and a reduction of IT-related issues within 1 year.

London Area, United Kingdom

Managed setup of 8 voting booths, displayed guidelines posters, and maintained tidiness to ensure efficient voting process at polling station on election day.Assisted over 1000 electors with voting procedures, coordinated ID verification, and oversaw postal voting logistics for student elections. Escalated major issues and concerns raised by voters professionally with the Presiding Officer upon request.

London, England, United Kingdom

Responsible for the tidiness and organisation of student’s classrooms, staff faculties areas before their arrival.Maintained a hygienic sport court for 800+ students and 50+ visitors, to optimise facilities for athletic sports. Collaborated with 12 other team members during school events, student induction and other celebrations.

Wimbledon, England, United Kingdom

Managed organisation of food courts, lavatories, and customer areas to ALTEC standards, ensuring adherence to health and safety guidelines.Collaborated with other team members to manage stock inventory and facilitate early morning product deliveries, ensuring efficient operations.Provided excellent customer service in serving guests, dealing with guest complaints and escalating problems when needed.

Canterbury, England, United Kingdom

Enhanced inclusivity by extending EDI initiatives to engage remote students in computing and engineering school activities, resulting in improvement in student and tutor relations.Created and distributed monthly email newsletter addressing student concerns and promoting Equality, Diversity & Inclusivity initiatives. Engaged with 30 students in 5 months.Raised student EDI concerns through monthly meetings with tutors, professors and other student representatives. Developed action plans, aided in inclusivity events and programmes to enhance campus inclusivity.

London, England, United Kingdom

Bachelor'S Degree, Computing

Activities and Societies: Societies: Medway Gaming Society (2019-2020). Activities : Student Representative [Equality, Diversity &.

Pearson Btec Level 3 National Extended Diploma, Information Technology, Triple Distinction

Activities and Societies: Certification: BTEC National Extended Diploma in Information Technology. Projects: Grade Calculator (Visual.