1. Designed and implemented programs such as HR strategy policies and procedures, unit projects and knowledge management, diversity and inclusion, and talent acquisition and Management2. Deigned best practice HR solutions in onboarding, Career management and mobility, performance management incentives and awards, and leadership developments.

* Assisted customers with various hardware and software related issues.* Provided in-depth Technical Support to clients at tier 2 level solving 60% of issues without transferring to tier3 support.* Exhibit excellent Organisational and problem solving skills.

1. Elevated employees' self-esteem and company's image by advising line managers to evaluate employees' performance to improve productivity.2. Assisted in planning and developing on-the-job training programs for line employees and career development programmes for managers with a focus on retaining existing talent and reducing employee turnover. 3. Grew to serve as link between investors and the management.