• Managed the definition and implementation of requirements for the revenue assurance aspect of the company’s flagship Identity Management solution to achieve an estimated USD140,000 per week in revenue• Evolved the Project Management Office from a strictly waterfall methodology to a more responsive and agile approach, allowing for an improved turnaround time in project delivery• Facilitated agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, fostering a… Show more • Managed the definition and implementation of requirements for the revenue assurance aspect of the company’s flagship Identity Management solution to achieve an estimated USD140,000 per week in revenue• Evolved the Project Management Office from a strictly waterfall methodology to a more responsive and agile approach, allowing for an improved turnaround time in project delivery• Facilitated agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, fostering a culture of continuous improvement and rapid project delivery• Initiated and led strategic discussions resulting in the development of three innovative mass market products, diversifying the organization's portfolio beyond the public sector and enhancing market reach• Participated in the development of project plans, timelines, and resource allocation, ensuring on-time and within-budget project delivery.• Mentored junior Business Analysts and provided training on agile methodologies and best practices Show less

• Led requirements gathering, analysis, and documentation efforts for cross-functional teams, resulting in the successful delivery of more than 10 high-visibility public sector IT projects, including software development, system upgrades, and process improvements.• Collaborated with product owners, stakeholders, and development teams to define project scope, objectives, and user stories, ensuring alignment with business goals.• Conducted thorough data analysis to identify trends… Show more • Led requirements gathering, analysis, and documentation efforts for cross-functional teams, resulting in the successful delivery of more than 10 high-visibility public sector IT projects, including software development, system upgrades, and process improvements.• Collaborated with product owners, stakeholders, and development teams to define project scope, objectives, and user stories, ensuring alignment with business goals.• Conducted thorough data analysis to identify trends, patterns, and opportunities for process enhancements, leading to increases in operational efficiency.• Developed comprehensive business requirement documents (BRDs), functional requirement documents (FRDs), and use cases to guide development teams and ensure project success.• Played a key role in user acceptance testing (UAT) by defining test plans and test cases, conducting testing sessions, and resolving issues, leading to high-quality software releases. Show less

• Requirements elicitation, documentation and validation for software products• Stakeholders management through meetings facilitation and focus groups• Requirements sign-off