Tom Antonopoulos Email & Phone Number

Calgary, Canada Area

Represent Saputo products and services for my assigned territory and manage customer business relationships. Responsible for facilitating order and delivery interaction between foodservice customers and Saputo. Find growth opportunities with existing customers and seek new accounts by cold calling and face to face meetings. Consult to improve customer profitability.

-Met store sales and service objectives.-Identify specific customer needs and wants.-Preform numerous cold calls and follow-up calls.-Interacted extensively with customers, answering questions and recommending products that met their needs.-Completed extensive training in sales and customer service, as well as achieving sales targets.

-Responsible for sample preparation and testing, maintenance of required records, maintenance of clean and sterile work environment, and report test results as required.-This position requires critical analysis skills in a fast paced, stressful environment.-Completed extensive training on lab equipment, preparing media, QC checks, maintaining media logs, and preforming analysis.-Received GDS certification from Bio-Control systems.

-Handled the setup, service, and daily operations of the restaurant. -Extensive knowledge of POS system.-Prepared daily sales reports, monitored sales, volume, and business transactions.-Order and receive stock.-Recruited and trained staff.-Ensured an optimal work environment and superior customer service.-Recognized for the ability to quickly establish rapport with customers, up-sell products and build loyal clientele.-Selected and streamlined food and bar products based on analysis of consumption and sales, resulting in superior inventory and selection for guests. -Motivated staff to increase sales. Outcomes included faster service, improved efficiency and enhanced guest satisfaction.

-Handled the setup, service, and daily operations of the restaurant.-Prepared daily sales reports, monitor sales volume, and business transactions.-Coordinated theme nights and booked entertainment.-Ordered and received stock.-Recruited and trained staff.-Ensured an optimal work environment and superior customer service.-Recognized for the ability to quickly establish rapport with customers, up-sell products and build loyal clientele.-Selected and streamlined food and bar products based on analysis of consumption and sales, resulting in superior inventory and selection for guests. -Motivated staff to increase sales. Outcomes included faster service, improved efficiency and enhanced guest satisfaction. -Proved the ability to multitask, handle crowds of up to 300 people, resolve customer issues and excel within a demanding, high-volume setting.