Tom Aubol Email & Phone Number

Grand Forks, North Dakota Area

Helped customers arrange the financing of their purchases and presented them with additional products that enhance their vehicle and ownership experience.Demonstrated proficient skills at structuring deals for maximum profitability and collectability.Accurately desked deals, submitted deals to lenders for approval, made credit decisions, and effectively closed deals & ensured collection of all finance fees.Ensured all deals were fully compliant with local, state and federal guidelines.Accurately audited team deals Post-Sale for correct title, loan information, taxes, etc.Ensured the expeditious funding of all contracts, accurately and fairly through financial sources to secure approval.Established and maintained good working relationships with several finance sources, including the manufacturer.Conducted business in an ethical and professional manner.

Grand Forks, North Dakota Area

Assisted my team in all areas of sales including closing and tracking progress.Expressed a commitment to becoming an auto sales expert and gained in-depth knowledge of vehicles and technology.Test-drove vehicles to demonstrate industry-leading features.Completed quotes and explained financing/leasing options for New and Used vehicles.Followed up with prospective customers and returned emails / voicemails.Performed one-on-ones with each salesperson to go over improvement areas.Performed one-on-ones with customers.Assisted customers in the car buying experience, wants and needs.Handled customer concerns.Followed up with customer after the sale.

Grand Forks, North Dakota Area

Directed and coordinated activities involving sales. Resolve customer complaints regarding sales and service.Monitored customer preferences to determine focus of sales efforts.Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.Advised team members on policies and operating procedures to ensure functional effectiveness of business.Coached team members on best practices for closing more vehicle deals and provided advice and guidance to improve sales performance.Forecasted sales for upcoming months and quarters and compiled the necessary reports for dealership management to review.Maintained a strong focus on satisfaction of all customers.

Grand Forks, North Dakota Area

Directed and coordinated activities involving sales.Resolve customer complaints regarding sales and service.Monitored customer preferences to determine focus of sales efforts.Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.Advised team members on policies and operating procedures to ensure functional effectiveness of business.Coached team members on best practices for closing more vehicle deals and provided advice and guidance to improve sales performance.Forecasted sales for upcoming months and quarters and compiled the necessary reports for dealership management to review.Maintained a strong focus on satisfaction of all customers.

Grand Forks, North Dakota Area

Acquired knowledge of automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Developed buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.Qualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. Provided quality customer service by explaining characteristics, capabilities, and features of automobiles; taking drives; explaining warranties and services.Closed sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.Provided sales management information by completing reports.Updated job knowledge by participating in educational opportunities; reading professional publications.Enhanced dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Grand Forks, North Dakota Area

Led the board every month.Acquired knowledge of automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Developed buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.Qualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. Provided quality customer service by explaining characteristics, capabilities, and features of automobiles; taking drives; explaining warranties and services.Closed sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.Provided sales management information by completing reports.Updated job knowledge by participating in educational opportunities; reading professional publications.Enhanced dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.