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Tom Baines Email & Phone Number
Senior Client Success and Service Delivery Lead
at
Ozum Ltd
1 work email found
@btinternet.com
2 phones found area 954
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Client Success and Service Delivery Lead
Location
Greater Cardiff Area, United Kingdom
Company size
Who is Tom Baines? Overview
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Quick answer
Tom Baines is listed as Senior Client Success and Service Delivery Lead at Ozum Ltd, a with 8 employees, based in Greater Cardiff Area, United Kingdom. AeroLeads shows a work email signal at btinternet.com, phone signal with area code 954, and a matched LinkedIn profile for Tom Baines.
Tom Baines previously worked as Project Manager at Ozum Ltd and Project Senior at Admiral Group Plc. Tom Baines holds Bachelor Of Arts (Ba), Journalism, 2:1 from Anglia Ruskin University.
Company email context
Email format at Ozum Ltd
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*@btinternet.com
68% confidence
AeroLeads found 1 current-domain work email signal for Tom Baines. Compare company email patterns before reaching out.
Profile bio
About Tom Baines
Tom Baines is a Senior Client Success and Service Delivery Lead at Ozum Ltd. He possess expertise in social media, news writing, editorial, storytelling, public relations and 7 more skills. He is proficient in English.
Listed skills include Social Media, News Writing, Editorial, Storytelling, and 8 others.
Current workplace
Tom Baines's current company
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Ozum Ltd
6 roles
Tom Baines work experience
A career timeline built from the work history available for this profile.
Project Manager
- Strategic planning of development projects.- Ensure the delivery of project objectives on time and on budget.- Run development planning meetings and weekly stand ups with stakeholders.- Scheduling and managing resources.- Improving efficiencies in the PM systems.
Project Senior
I was selected to undertake a project role within the department I worked in. I owned a number of workstreams, delivered projects individually and also assisted on larger scale projects. The role also involved:- Heading up the communication strategy for the department- Video and content production- Being an SME for Microsoft Teams- Facilitating integration of new claims management software
Sep 2022 - Sep 2023
Credit Hire Senior
I was a senior on one of the most technical teams in the department. The role was a mix of people and caseload management. It also included:- Reviewing work- Conducting 121's and appraisals - Dealing with high value claims (£25k+)- Driving performance to hit KPI's- Writing and delivering training sessions
Aug 2020 - Sep 2022
Credit Hire Negotiator
I achieved a promotion to this role after showing high levels of attention to detail in my correspondent role. Additional responsibilities on top of previous role:- Dealing with higher value invoices - Reviewing other team members work- Sending out daily stats- Mentoring new starters Winner: Technical Excellence (Department Awards 2018)Winner: Star of the Quarter (Admiral Claims Department 2020)
Aug 2018 - Aug 2020
Credit Hire Correspondent
I managed a caseload of third party credit hire claims till they were settled. The role involved:- Speaking with policyholders - Assessing/reviewing credit hire invoices - Negotiating settlement to achieve the best possible saving- Preparing files for litigation - Carrying out fraud checks and validation checksNominated: 'Best Newcomer' (2016-Department Awards)
Apr 2016 - Aug 2018
Team & coworkers
Colleagues at Ozum Ltd
Other employees you can reach at ozum.co.uk. View company contacts for 8 employees →
AN
Ahmet Necmi Yozgat
Colleague at Ozum LtdAntalya, Türkiye, Turkey
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LB
Liz Bennett
Colleague at Ozum LtdCardiff, Wales, United Kingdom
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DC
Diygu Cilbir
Colleague at Ozum LtdBozalan, Balıkesir, Türkiye, Turkey
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RG
Robert Gale
Colleague at Ozum LtdNewport, Wales, United Kingdom
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NB
Nick Bennett
Colleague at Ozum LtdNewport, Wales, United Kingdom
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SB
Steph Baines
Colleague at Ozum LtdCardiff, Wales, United Kingdom
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SB
Steph Bennett
Colleague at Ozum LtdNewport, Wales, United Kingdom
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MB
Michael Bennett
Colleague at Ozum LtdNewport, Wales, United Kingdom
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AB
Araz Bagirov
Colleague at Ozum LtdAzerbaijan
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Ahmet Necmi Yozgat
Colleague at Ozum LtdAntalya, Türkiye, Turkey
View →
LB
Liz Bennett
Colleague at Ozum LtdCardiff, Wales, United Kingdom
View →
DC
Diygu Cilbir
Colleague at Ozum LtdBozalan, Balıkesir, Türkiye, Turkey
View →
RG
Robert Gale
Colleague at Ozum LtdNewport, Wales, United Kingdom
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NB
Nick Bennett
Colleague at Ozum LtdNewport, Wales, United Kingdom
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SB
Steph Baines
Colleague at Ozum LtdCardiff, Wales, United Kingdom
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SB
Steph Bennett
Colleague at Ozum LtdNewport, Wales, United Kingdom
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MB
Michael Bennett
Colleague at Ozum LtdNewport, Wales, United Kingdom
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AB
Araz Bagirov
Colleague at Ozum LtdAzerbaijan
View →
2 education records
Tom Baines education
Bachelor Of Arts (Ba), Journalism, 2:1
Btec National Diploma, Media (Moving Image), Distinction, Distinction & Merit.
Suffolk College
FAQ
Frequently asked questions about Tom Baines
Quick answers generated from the profile data available on this page.
What company does Tom Baines work for?
Tom Baines works for Ozum Ltd.
What is Tom Baines's role at Ozum Ltd?
Tom Baines is listed as Senior Client Success and Service Delivery Lead at Ozum Ltd.
What is Tom Baines's email address?
AeroLeads has found 1 work email signal at @btinternet.com for Tom Baines at Ozum Ltd.
What is Tom Baines's phone number?
AeroLeads has found 2 phone signal(s) with area code 954 for Tom Baines at Ozum Ltd.
Where is Tom Baines based?
Tom Baines is based in Greater Cardiff Area, United Kingdom while working with Ozum Ltd.
What companies has Tom Baines worked for?
Tom Baines has worked for Ozum Ltd and Admiral Group Plc.
Who are Tom Baines's colleagues at Ozum Ltd?
Tom Baines's colleagues at Ozum Ltd include Ahmet Necmi Yozgat, Liz Bennett, Diygu Cilbir, Robert Gale, and Nick Bennett.
How can I contact Tom Baines?
You can use AeroLeads to view verified contact signals for Tom Baines at Ozum Ltd, including work email, phone, and LinkedIn data when available.
What schools did Tom Baines attend?
Tom Baines holds Bachelor Of Arts (Ba), Journalism, 2:1 from Anglia Ruskin University.
What skills is Tom Baines known for?
Tom Baines is listed with skills including Social Media, News Writing, Editorial, Storytelling, Public Relations, Leadership, Broadcast, and Pastoral Care.
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